very easy to use, my only complaint is that it does not ask if you want a third party designee, if you want one you have to go back to worksheet and enter manually. Please fix this so a question is asked and you answer so you don't have to go back and do manually

Sold me air ware in late December. Had to wait over a month for updates to enter our pension and 401 withdrawal income. Even then entry was difficult (versus prior years) and entry did was not able to distinguish between pension income and 401 k in basis.

It takes me 2 days to get turbo tax loaded and operating on a computer. It takes me 5 to 8 hours to do my taxes using it. It's insistence on using some windows OS I do not have in my house, nor will I buy makes the product almost worthless IMHO. Surely your intent forcing users to use "latest supported versions of windows" isn't to drive users away, or is it? I'm tired of the headaches, so this is likely the last time I will ever use a turbo tax product, unless by some miracle you all actually start listening to your customers, and stop blocking your software from running on all of our computers. I used turbo tax for more than 10 years on win7, which to this day still works perfectly. But now it seems like every year i need to upgrade again, just to use this. No Thanks.

I was very happy with the initial software and the ease with inputting my information. I work in Philadelphia and my Philadelphia Local Tax Amount is very high. The software kept prompting me to fix my error but my numbers were correct. My NJ State filing was the same. I was not prompted to input my income and almost had to pay NJ state taxes after paying Philadelphia tax (double taxation). Even though i paid the Philadelphia Tax and entered the amount in the appropriate field.

The hidden $40 processing fee for federal tax processing fee is a scam. There is no information given on the page that covers charges and fees. It is not charged to you if you pay with a credit card as opposed to paying from your federal return. Why is that information not provided? It seems that it is intentionally set up that way to trick people into paying a unneccisary $40 fee that is completely avoidable. Luckily, I was able to google this information from reviews and frequently asked questions from other customers. That information is not provided anywhere in the software that was paid for that advertizes free federal filing.

Why wouldn't the TurboTax 2025 version transfer my TurboTax 2024 past year information? The comments was that "the file was too large" for the TurboTax 2024 past year information; however, the document was only 8.9 MB in size. This forced me to enter in my 2024 information directly into my 2025 TurboTax forms, which was a three hour operation.

Was offered the on-line version for free with bonus of free state filing. However, on-line interface was very confusing and clunky. Ended up using the tried and true method of the desktop version. Did not like the import tax form feature like done in past as it created new entries and did not link to previous years 1099 forms so I could not historical notes and year-to-year amounts. Ended up manually typing in values and amounts. Did not like the additional secret cost of $45 to e-file Federal and deduct state filing cost from Federal Tax Return, since I "upgraded to Premium Service???". Ended up just paying using credit and avoiding the additional fee.

Too much marketing when first opened trying to sell assistance. Tech support is already included so why try to market more at the outset. Appears as though focus is more on marketing assistance than tax preparation. Have been using Turbo Tax for many years, this year not so impressed as QCD questions were eliminated and requiring tehnical support which was never needed before. Shame on the marketing greed?

TurboTax seems to be less impressive with each year's release. It used to treat my Federal and NY State returns as separate returns, transferring over the appropriate info from fed to state, but then gave a fairly extensive interview for NY for the differences. This year it seemed to do them simultaneously (as reflected in the running totals displayed for both Federal & NY State that changed when entering info). But it didn't do a good job this time of asking me NY-specific questions. Then, when I go to Review before filing, it identified errors due to missing info on forms it never even asked me about (i.e., IT-2105.9 line 16). Where the heck did that come from? It didn't even provide a link to the worksheet, I had to hunt for it under the Forms menu. I don't know, Intuit, you seem to be getting lazier with each release ... maybe you're trying to force people off the desktop versions onto the online versions ...

The software is easy to use and can walk you through the process. Having the ability to import all institutions forms makes it so that there are no mistakes. My only suggestion would be to have the ability to import a PDF and pull the data from the file would be a good option.