I've changed my review to 1 star - My return was continually rejected bc apparently I don't know how to cut & past our AGI from our 2024 return. I asked Intuit's AI chatbot which checked and said our return had not been rejected. I went to Turbo Tax and checked the status of the return and it still came up as Rejected. I really didn't want to mail our return, but finally gave up bc I'd spent collectively at least 2-3 hrs trying to get it submitted electronically. The 1st time I used Turbo Tax many yrs ago, it was super easy. It's gotten more difficult and cumbersome over time. More technical jargon. Links provided for return being rejected are not correct and need to be updated/revise. Keep in mind the following..."Explain it so a 6th grader can understand it."

Used it for years and it becomes more bloated every year. Features I like were not available like year-over-year comparison. $40 just to "let" TT subtract $15 for the remainder of state e-filing charge is criminal and takes advantage of people who don't ask questions. I am breaking up with Turbo Tax finally after all these years.

The tax part is great, but I feel like around every corner Turbo Tax is begging me for more money. And be ready to click OK 10x where it only needs once so Turbo Tax can pretend they are reviewing for accuracy, finding more deductions, etc when it is doing nothing special. Really, it is extremely annoying to use, yet again. Too bad as if you strip all of the nonsense out of the product, it really is a seamless way to get your taxes done accurately.

Messed up my state filing TWICE! First it allowed me to exceed a limitation on deductions. Then they send me an email telling me that I had to amend my return. I open the app, download the update, reopen the app and it AUTOMATICALLY changed my return amount in the state filing. When I filed my amended return it then said I owed nothing. That's not true. I owe $526 due to their mistake. Also the stupid AI review bot loses its mind if you try and type more than 20 words per minute. It sounds like Intuit is heading into the toilet all around. I am done with TurboTax.

Have used TurboTax for many years. It is terrific and essential to self prepare taxes. Seems to be always up to date. One small small bug with IN return - did not ask for some bank info at the proper time, but asked for a correction later. Fed portion of software always seems better the state portions. All in all - excellent software.

If you are going to allow financial institution information transfers, then please link the numbers entered on each line on the 1040 to where it came from. IE: if line 3b says $16,668.00 link it to the specific data points that made up that number.

I do NOT like this version of 2025. Entering Interest, Dividends, etc is very difficult and cumbersome now. If your banks, companies, etc are not available to import the information it takes numerous steps to enter it manually. And I had go through those steps numerous times ONCE I figured out how to even get to the manual entry. It was frustrating.

I use TurboTax and recommend it to my adult children because it's easier than other methods. I appreciate that you no longer try to upsell me so much as I use the software. However, your prices are right at my limit. If you up your prices any more, I may quit using and recommending TurboTax.

TT has a glitch with Business deductions. It automatically enters a 0 for anything I don't need including Energy Efficient Commercial Bldg & then won't e-file, because there's a 0 on that line. It was difficult to determine how to fix this. I read several comments online.

This year was disappointing both online and desktop. The system has a major bug that won't allow entry of SSA-1099s. Tech support tried to help with the online version, but no resolution. I purchased the desktop software AND a Windows 11 laptop in order to use it. Very disappointing that TurboTax has stopped supporting Windows 10...I've been using this software for 15+ years and I did not receive any notice of the change. The desktop version suffers from the same bug in regards to SSA-1099s. I was able to find a workaround by going to the forms and manually entering the information. In addition, when I tried to continue the forms this morning, I received an error message, "Somethings wrong. Try going back to previous step" or something similar. I had to close the file and exit the software twice before the error message disappeared. As a long time user of TurboTax, I can usually complete my taxes and file is 60-90 minutes. I wasted 2 hours yesterday online and 90 minutes or so this morning. Features , Interface and guidance remain good overall (with exception of the bugs), otherwise I would have rated the software 2 stars at best. I assume the software is accurate: I guess the IRS will tell us since it is filed. VERY FRUSTRATING AND DISAPPOINTING OVERALL THIS YEAR. I should note that the online software tech support person, Jasmine, was polite and professional.