This is a nightmare this year.. I have e-filed three times but not accepted. I have checked my information. I do not need to pay for help to complete another return and am getting tired of being placed in that area after I have already completed all of my information and paid the filing form.

TurboTax created frustration in the process often when the situation slightly complicated. I have no choice to keep with TurboTax since it is the only software I have been used for many years. If you just are starting to pick the tax return software, I suggest you explore the different software before you lock with one app.

I have used you for more than 25 years. There are still a few things to improve. In general, inputting directing from the forms received from Payors would be nice, such as 1095C and 5498-SA. Blocking the 8949 input was not helpful. I helped someone with your on-line system. I did not find it friendly. I will stick with Deluxe version, which has served me well.

Turbotax was lousy for me this year: it would NOT Add Supporting Details in step-by-step mode. Required workaround of switching to forms mode to put in ASDs. Social security info was transfer incorrectly into "Earlier Year Lump-Sum Social Security Worksheet". Spousal data went into taxpayer column and caused error which took great effort to find and fix the problem.

I been a long time user of turbotax. The same error message kept coming up when I made the corrections preventing me from e-filing. I couldn't find anyone to contact unless there was a charge for the service. It is disheartening that you buy the software and any other services there is a charge for it the price of state return,I thought it was a free e-file, when purchasing the turbotax software.

you suck - every year I buy this product and every year there is something your software misses when I e file. I get rejected then try to fix the problem. Your product is garbage. Well shame on me for buying it again. I will not file with Turbo tax ever again.

Very very disappointed that 2025 did not include its deductible. I feel the software has gone downhill over the past few years. The support for end users has decreased and results in users going to community chats outside of turbo tax for help. You can do better.

When selecting a tax payment method you don't show the option for paying taxes using the IRS EFTPS system or paying state taxes using my California FTB online account. You make choosing a payment method confusing. I have to select pay by vouchers which I don't use. And, I much prefer using your TurboTax download version.

Everything was good except it wasn't clear that the IRA portion of the other income was for other IRA's. I entered info for our retirement plan (work and private from previous rollovers) resulting in inaccuracies (on the Federal portion) and a penalty on the State portion that I couldn't understand, I did use the online Intuit Tax Expert who spent 2 hours reviewing everything with me and was able to suggest how to fix this error resulting in completion of my taxes and I was able to file at that time. Thanks TT.

The last couple of years (at least for TT2024 and TT2025. I have had trouble signing into my account and also efiling my return. The program itself is great and I have used it for many years (nearly 20). I don't plan on switching, but you should do a better job.