Previous year TurboTax offered features that would assist in doing deductions as related to household goods, clothing, and other miscellaneous donations not specific to cash. Additionally, the accuracy of some questions and detail guidance could be enhanced, specifically when it comes to mortgages and refinance.

The Mac version is missing some basic functionality. When entering charitable contributions, the column for the amount is not wide enough and the list of organizations cannot be sorted alphabetically. When transmitting the returns electronically, the program does not automatically save the return so when you exit as suggested a later log back in - the program responds it is ready to file the returns.

I have used turbotax for many years with good success. I do wish some of the topics were explained better while in the process of preparation. an example this year is the enhanced deduction for seniors. The explanation only appears when the forms are printed.

I have used TurboTax as a desktop app for MacOS for many years and have found it to be accurate and easy to use. I prefer to keep my tax data on a home desktop rather than trust Intuit to safely store my data on its servers. Unfortunately, the IRS forces me to file electronically through a "tax provider", so Intuit has to be a middleman when filing the return. This is easy to do. This year I upgraded my desktop running MacOS to a device that uses Apple Silicon rather than an Intel CPU. Apple has been phasing out Intel CPU's over the last five years. I was shocked to find that the Mac desktop TurboTax app runs only on an Intel CPU. This requires me to run the app with Apple's Rosetta translator. Apple will no longer support Rosetta, starting in 2027, which causes me to worry about the future of a MacOS desktop version. All my other third party apps compile their programs in "Universal" mode, which creates both Intel and Apple Silicon machine code. I do not understand why Intuit doesn't do this. This reminds me of when Intuit suddenly replaced the Mac Quicken desktop app with an inferior version without explanation. Intuit pushed for the online version of Quicken, but I was uncomfortable with any company holding all my personal financial data. Intuit later sold Quicken, which explained the sudden lack of interest in supporting the program. It looks like Intuit is now pushing strongly for all users to run TurboTax through their browsers, saving Intuit the cost of maintaining multiple hardware platforms. I understand the economics of this, but Intuit has already developed the multiple-platform infrastructure. I assume that the program is written in a high level language that can generate multiple-platform apps with multiple compilers that are already in place. The program is a set of menus and dialog boxes that should not be sensitive to updated operating systems, so the cost of multiple platforms would seem to be not too large of a burden. My confidence in Intuit has been shaken with the apparent move away from a local desktop version of TurboTax.

i have been using TurboTax for over 30 years and have been very satisfied with the process and the result of filing with TurboTax. This year, something was different about the downloading of documents from financial institutions. All of the documents were not ready at the same time so I downloaded them when they were ready. What I did not know is that previously downloaded data was being deleted in the process, so I had to spend at least 3-5 additional hours ensuring that my income was reported properly. This, as you can imagine, is very frustrating. After many downloads and building a spreadsheet to verify that I had the right numbers, I was able to confirm that the income figures were correct and continue to filing. Please fix this for next year.

I initially was concerned I would not be able to upload W-2 and 1099 information from financial sources. It was more difficult to find this year which lead me to wonder if Intuit was up to some of it's "upgrading gimmicking" again ?? Fortunately, after a few attempts, I found the option link to upload my information. I was verrrry happy !

I've used TurboTax for many years - probably more than 25. This year's version was much more difficult to follow than previous years. Some of the links related to needed corrections did not work and it seemed to be impossible to return to the forms that needed to be corrected. Additionally, this version seemed to be too focused on upselling the user to purchase additional products. In several instances, they seemed to try to trick users into purchasing extra services.

I discovered an error in 2025 TurboTax Deluxe that incorrectly transferred data from my federal return to my state of Michigan return. Had I not been suspicious and spent over an hour going through forms, line by line, it would have been a $600 error in my state return. I'd be happy to explain it to one of your representatives. In exchange, I would like my payment for this year's software returned to me. Or I would except a coupon for a free download for next year.

Long time user of TT, mostly desktop ver. This year many users had trouble with an unexpected Canadian Pension Fund entry. Maybe it was something automatically checked, but there was no definitive solution that worked for everyone, and TT SHOULD have provided a solution. Hours wasted, Super Bowl ads annoyed me, no goodwill came out of this!

Turbo Tax made it easy to complete all the required paperwork. It asks the questions that prompt you (me) to answer what it needed to finish the required information. I still try to itemize my deductions, knowing that Turbo Tax will correctly tell me the best way to file; use Standard Deductions.