Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,020)
  3. 3 stars12% (3,620)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

Member photos

Sort by |
Showing 1,051-1,060 of 29,516 reviews
Jun 16, 2026
Reviewer name: Pearly56
4 out of 5 stars
4 out of 5 stars review

Nearly impossible to find estimated tax payments.

The one thing I really, really need is to be able to calculate my estimated tax payments based upon the previous tax year. As I foresee changes to my tax situation, I need to be able to make the corresponding changes to the previous tax year to be able to calculate how that will change my estimated tax payments fo h current year. It may well be possible, but it is nigh on impossible to figure out how to do it. As well, even if nothing has changed I should be able to quickly find the 1040-ES at any time so as to be able to pay my estimated tax without having saved the forms themselves. That is why I have this "great" software, isn't it?

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process.

Feb 20, 2026
Reviewer name: Joe 1302
3 out of 5 stars
3 out of 5 stars review

2025 TurboTax Delux

TTax used to be fun and easy to use. It is now much more difficult. Many more questions are asked about topics I know nothing about. I was asked if some assets are "digital assets". Heck, I don't know how or where my financial institution invests all of money.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 8, 2026
Reviewer name: NGC 1
1 out of 5 stars
1 out of 5 stars review

Not a nice experience this year

Very difficult to navigate on my desktop computer. Last year's TAX return did not open AND DATA did not transfer to this years forms. Disappointed. Had a horrible time to get 1099-MISC data removed from self employed business earning status in Schedule C and correctly input data as other income.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 8, 2026
Reviewer name: junknickname
3 out of 5 stars
3 out of 5 stars review

State filing fee is a cash cow

Software works as expected. My issue is charging for state filing since the return is sent to the IRS who distributes it to the states. the Expense is in coding which i pay for when purchasing the software. There are no secondary transmission costs for the state so why charge other than grabbing a cash cow?

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 6, 2026
Reviewer name: FinancialGoose
2 out of 5 stars
2 out of 5 stars review

Very slow to have a working version to file

If you buy TurboTax when it becomes available for the current year, you have to wait to have enough UPDATES before you can use it. And they trickle out even after you electronically file! Turbo Tax doesn't appear to be on top of current year changes!!!!!!!!!!!!!!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 20, 2026
Reviewer name: Jon3322
5 out of 5 stars
5 out of 5 stars review

TurboTax is easy to use

The software is easy to use and walks you through all the steps. Due to investments my return is complicated and the ability to download the data from my investment company is a lifesaver. The support is excellent and always available when you need it.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Mar 6, 2026
Reviewer name: 684645454
2 out of 5 stars
2 out of 5 stars review

Turbotax is overpriced for what it does

While it's more convenient than filling out taxes manually, it is still extremely frustrating to use. Some of the questions are phrased for accountants. There are also some simple autocheck features that it doesn't use, for example I received two W-2 forms (pieces of paper) because I worked in two states, but Turbotax did not recognize that they should be the same form with two state lines.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 24, 2026
Reviewer name: EMANON BOB
4 out of 5 stars
4 out of 5 stars review

GUIDANCE IS GOOD IN MOST AREAS.

GUIDANCE IS GOOD WITH A COUPLE EXCEPTIONS-RETURNING TO A PREVIOUS SPOT WHEN YOU NEED TO AND FIXING AN ERROR DURING FINAL CHECKING. ALSO, YOU NEED TO REVIEW THE POINT WHERE IT IS NECESSARY TO CLASSIFY A TYPE OF TEACHER'S RETIREMENT PAY. CURRENTLY THE "TYPE" IS TOO CLOSE TO THE "NAME" OF A CURRENT PLAN BUT INCLUDES A SIMILAR PLAN WHICH PAYS MY SPOUSE. YOU SHOULD HAVE A FEW OF YOUR NEWER EMPLOYEES GO THROUGH THE PROCESS BY JUST WATCHING SOMEONE NEW USE IT.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 4, 2026
Reviewer name: NotVeryHappyAtAll
2 out of 5 stars
2 out of 5 stars review

Bugs that will cost you, keeps nagging to upgrade

Includes designs users will HATE like hiding the way to print a state return after the free federal e-file is used, hoping that the user gives up and pays another $25 for the state e-file. (answer: go back to the start of returns and choose "mail in" for federal AFTER you have already e-filed, and play through until it lets you print the mail-in form for the state.) Software is unable to handle refinancing a mortgage properly. Asks the right questions, calculates the amortized points correctly on the worksheet, but does not fill in Schedule A item 8c. Had I not found and overridden this value, this bug would have cost me thousands. If the desktop version has such a simple bug, I can only imagine how bad the stripped down online version is at getting me all the proper deductions and credits. Seems all the effort went into trying to up-sell the user to a higher level version that isn't needed, buy the expert review ad-on, or the state e-file add-on. Would be better if it the development effort was spent making sure it could do your taxes correctly. If there was any competing software that wasn't worse I would buy that.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 16, 2026
Reviewer name: jamlife
1 out of 5 stars
1 out of 5 stars review

TurboTax has become trash that puts customers last

I've been using TurboTax for around 25 years. After this year's experience, I'm looking for another method for next year. Your software has gotten to the point that it is more about the marketing and pigeon holing customers away from what they desire that it was a fight to make the software work. I want stand alone software and sadly TT is no longer that option. I spend money on stand alone. I don't really get that and I have to fight to avoid the constant push to force me down a software track I do not wish to go. This is not about the tax calculation. hoping that's still correct. It's about a company model that no long puts customer wishes as a priority. Market to me once and then abide by my decision! Even the TT AI feedback GUI won't let users select/deselect the review topic or submit negative feedback without extra work. TT has decided for me. I've decided, too.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405