The Turbo Tax software is great! I've used Turbo Tax over 25 years and in my opinion, the biggest blunder you've made is removing It's Deductible.. The Duck software is more user friendly, but it should have been included as a standard part of Turbo Tax rather than having it available for an additional fee.

The import feature is awful this year. Software is unable to import my spouse's brokerage accounts from the same financial institution, even though it's different account number and name from mine. We had to manually input trades. Absolutely ridiculous I'm paying for your software and doing so much work.

Overall I find Turbo Tax helpful. The upselling to the next level product or the online version gets a little old. My taxes are not complicated. I understand these options are available, but I don't need to be reminded more than once and then explain why I didn't opt for it. Also, this the second year that I got the "Failed Validation" error, saying I had to go to the Online menu and select Check for Updates. But I never know how to get to the Online menu and find Check for Updates, so I go out to the Turbo Tax community for help. It takes me a bit to understand that all I have to do is completely close out of Turbo Tax and get back in to trigger the update. Maybe THAT should be the provided guidance to avoid confusion and a waste of time. Or better yet, maybe fix that "bug" in your software so the error doesn't happen in the first place.

Great product but I was charged to file my state return even though I paid for the deluxe turbotax with state download. I have never been charged in the past to file the state download which I paid for. This is either a mistake with the software of very deceiving.

TurboTax is straightforward to use. I did not have to use an expert for help. There is a problem with the K-1 form entry section. I was unable to enter all the countries on the K-1 form that I paid taxes to. I could not figure out how to enter the other five countries listed, and the last country listed was "Other countries." That category had the largest amount of revenue and taxes, but there was no choice in the list of countries for that category name. The reason my Trust controller did that is there were 18 countries that just had small amouts of revenue and taxes, some less than a dollar, so they combined them all together.

Entering 1099 investment income from combined documents by type, rather than by payor, is very difficult and redundant. Downloading files creates generic names without the opportunity to edit. I receive several 1099s for different accounts from the same processing house. Whether I download or enter manually, your procedure makes it onerous to verify the accuracy of information. I frequently cannot rename these files, making it impossible to confirm I've entered all information for each account. Very frustrating.

You might want to user a precise word when instructing a action. For example: "Enter you last year AGI". If the current time is March 2026 and the user was filing his return. The words "last year" could be understood as 2025 and/or 2024 AGI figure. Thank you for asking for a review.

My experience with Turbo Tax went very well until I reached the message "Hmm looks like you've hit a snag." However, I telephoned the number shown for assistance. The Turbo Tax representative listened to me, was very patient, exemplified knowledge, and guided me step by step as she helped to resolve the problem. This representative has outstanding interpersonal skills and is an asset to Turbo Tax.

Turbo tax definitely makes it so much it easier with the thorough walkthrough to address each filing section. I sincerely appreciate the new feature to tag something if you need to go back and review something and it takes the hassle of trying to find it yourself. I like how I feel a more sense of control of the safety of my privacy especially with sensitive information and know that I don't have to rely on somene else potentially missing something or holding onto my info later. Prayerfully, that turbotax information doesn't end up on dark web anywhere being that any information online puts anyone at risk. I've been using it for years and highly encourage others to do so - especially when I hear the prices that other people pay in-person preparers. Totally a turbo fan and really grateful. Also - I passionately love the ability to bring in prior information from the year before into the current filing. Such a time saver and a relief. Nice touch with the updates too.

Have used TurboTax for 30 years. Very logical, sequential, efficient digital method. Saves me $500/year. Enables me to understand exactly how my taxes are correctly filed. TurboTax data entry takes less time than I'd spend with a paid professional. TurboTax has all the detail, instructions, worksheets, etc. for a top-level analysis. Love Turbo Tax!