I wouldn't do my taxes any other way than by using Turbo Tax Deluxe. It's thorough and easy to navigate. This is the first year I opted for Live Tax Advisor, and I'm glad I did. I spoke with a live person who answered my questions completely. I'll choose that option every year hereafter.

I have used TurboTax for several years now, and have always been very happy with it until this year. This year, the interface had tiny font, with no way to increase it. It was also glitchy in that when asking about how long one of my kids lived with us, I chose 4 months, and the software kept changing it to 6 months. Furthermore, there was no "Help" feature, which would have been useful, particularly in trying to understand what it was asking. And it referred to the incorrect line on the VA State tax form. So it's only barely made the 4 star rating, where in years past it would have been 5 stars.

I like the ‘Forms View' and flag (bookmark) features. I miss Its Deductible; this was a helpful app. and the direct import to TurboTax was easy. Please add form 8897 (qualified opportunity funds); the lack of it in TurboTax forces me to paper-file. It wouldn't take much programming, and many people will need it next year, when the 7-year period after this was introduced ends.

It's better than some other tax softwares, but not much. TT claims to make things easier, but they are almost as confusing as the actual tax docs from the IRS. And if you click the wrong thing, well you get to start all over again. At least that was mine and a coworkers experience with TT customer service team. It's better than some others but not much. They all claim to make things easier, but they are almost as confusing as the actual tax docs from the IRS.

The UI increasingly the last few years but especially 2025 is getting difficult to follow, especially as regards to certain incomes and deductions. Example 1099-DIV, one wishes the same investments reported on the same line with explanation but especially if one allows automatic download it creates "new entries" that are not well detailed. Also the option to go form by form on certain things like business expenses and certain costs just is difficult to get to and find. Not liking this app at all anymore. Used to love it.

My Ohio Tax and School District tax were rejected. TurboTax promised a software after March 19. After an extended chat with your online help center, they gave me an 800 number to call which informed my that they can.t help me on Windows 10, and stopped. My computer is on Windows11, When I received a phoine number to call I expected a human voice and not a poor excuse for an answer, Thank you

Using TT for years now. Very satisfied with it except for one issue. Year after year I have trouble figuring out the Arizona charitable carryover. TT has all the info from the last year, but I have to enter it manually and figure out which form to use. This should be automatic. That is, unless I'm doing something wrong. If so, someone please let me know!

I have used Turbotax for last several years without any issues. However, this year my experience in installing the software on my Windows PC was a nightmare. I kept getting error messages asking me to switch user, without giving anymore real info to solve the problem. The few suggestions were useless. After wasting a lot of time, I had to install the software on another PC and it worked.

I purchased the TurboTax Deluxe Desktop Edition 2025, Federal & State Tax Return [Win11/Mac14 Download] product, which includes 1 state tax filing. However when I tried to file my taxes it would not let me proceed without paying $25 for state filing. This was already paid for with the deluxe product. How do I get my refund ?

I've used Turbo Tax for years. Works well mostly. But on a student 1040, it missed the American Opportunity credit and I got an error message that was confusing, saying it couldn't transmit the forms until I corrected an enrollment status without telling me where I could do this.