Every year, I have to go back in and enter my IRS e-filing PIN (received in mail). The program does not intuitively prompt to enter. My e-filing status gets rejected and I have to search Help on how to enter the IRS provided PIN. Please make it more of a prompt to enter that information

I had used Turbo Tax for many years and had been very pleased with its usability and cost. Last year my wife purchased H&R Block, and I was very disappointed and wished I had my old reliable Turbo Tax. This year I made sure my wife purchased Turbo Tax and I am glad to be back.

Still the best, user-friendly tax software available. I do hope you keep the price down on it. i don't like that Turbo Tax discontinued the cd. I preferred them because I was secure in my information being stored there if I didn't store everything on my laptop taking up memory. Changing to Word 11 this time was fine I guess, but I had to get a new laptop to get and use Turbo Tax so that's something I don't want to see happen often either. Thank you!

4th qtr state estimated payment entry non-obvious. Income earned unevenly throughout year is a pain-in-the-butt as there's no help dividing the various income categories/sources - you'll need a backup spreadsheet if making estimated payments or have an underpayment penalty. Wish UI interview sequencing would improve for those topics as there hasn't been a change in over a decade esp. if going to text me with upselling that looks like phishing. Otherwise, still the best self-directed, paid tax prep s/w.

Social Security and Pension areas were not readily available, I had to use the help menu for guidance. Schedule C was also difficult to get to. I will be ready next year to move faster now that I have familiarized myself with the program...if I remember how to find them next year.

I was disappointed while entering data for TT to suddenly tell me "that form isn't available yet". I had to sign up to be notified via email when that update was ready. Nearly a month later, I STILL had not received notification! (yes I checked my spam folder) I took a chance and reopened TT, let it update and it seems like everything was there. Makes me wonder when TT was going to let me know.

Program works well, except when trying to pay for state taxes with Intuit, the box for credit card month would not work and I had to find a work around which delayed my filing one day. When I tried to change my state filing from e-file back to mail in, there was no way to do it.

I have used Turbotax for many years and each year I am confident that my returns will be completed and submitted correctly. I appreciate the "walk through" feature which allows Turbotax to interact with my entries as I enter them. Turbotax is compatible with my laptop and interfaces well with the programs on my unit.

Turbo Tax is very convenient for us. Even though we have a very simple tax situation, the convenience and ability to save, print, carry info forward from previous years, and submission is the reason that we continue to use this application. 4 stars this year vs 5 because, State would not download. We needed to uninstall TurboTax and reinstall to get the state app to download. Once we figured this out, all worked well.

This year the software is a bit wonky. Followed the instructions on part "C" to the letter but the software kept asking for a company name where there is none . Instructions say "if none leave blank". Took 3 tries and an update before the completed package allowed transmission.