I found the start up process very unintuitive after entering activation code. The start up screen took me several cycles to finally click on the right thing to starting using the software. Was this to try and upsell other products? The import function did not find my 2024 turbo tax return nor did it provide a way to search my computer for it. I ended up opening my 2024 return which 2025 turbo tax converted and seemed to get the previous years info. However, after entering dividend income I discovered that despite filing Married Filing Jointly, the software did not allow my wife and myself to enter separate income. I checked Personal Info and Turbo Tax advised using Married Filing Jointly (which I already was). After selecting Married Filing Jointly, I had to reenter all personal data and subsequently all income payees that Turbo Tax showed me when I first started using the software. I have never had a problem importing a previous years in all the years I have been using Turbo Tax.

It seem as though taxes have become complicated, Turbo Tax has also. But I was able to make my way through it once again. I made an incorrect choice on Federal Schedule D and my return was rejected by the IRS. Turbo Tax isolated it and guided me through the correction and helped my resent the return. Good product feature!

Using TurboTax makes filing taxes straightforward and reliable. The step-by-step guidance is clear and easy to follow, helping ensure all information is entered accurately. Built-in checks catch errors before filing, giving confidence that everything is correct and complete.

For the most part I found doing my taxes fairly easy as most entries were pretty self-explanatory. However, there were some entries that were not and even when they had a help or explanation button, I still needed further explanation. I found using Chat GPT offered more in-depth explanations which was needed for me to feel confident in the entry.

Making the calculations correctly is difficult for both me and Intuit, and I am willing to pay for that. Filing on paper is time-consuming for me, but the cost for Intuit to support e-filing in New Jersey (or any other state) should be very low. Charging a state filing fee comparable to the cost of the calculations, and portraying it as “only $25", seems like taking advantage of customers.

I use Turbotax every year and I appreciate many things about it. It is easy and intuitive to use. The only thing I would suggest to improve is filing the state taxes after federal is not inuitive. You have to go into the taxes all over again even though it says it's complete.

The IRS could--and should--do a better job than these monopolizing tax filing companies with huge lobbying budgets. $25 to e-file? I have to file in 2 states and it's much cheaper to print them out and mail them--because of the near-monopoly. It's more expensive for my state this way. It's absurd. Come on, Congress.

I've been using TurboTax for as long as I can remember. I used to go to a tax person and never got the refund I expected until I started doing it myself with TurboTax. There's only one issue that I run into every year that really annoys me...TurboTax never knows about my state refund/payment from the previous year, I always have to go look it up

So scanning in everything and the process was okay, but I tried us the online version and when my W2 was imported the program switched my state taxable income with stat tax paid, which then initially reported I would get a $100,000+ refund from the state. I couldn't track it down with the online version so I had to revert to the desktop to get it correct in the worksheet. It was an import from a photo scan but what an error and I missed out on getting a free state filing. Made a stressful process even more of hassle and I can only hope it is all accurate.

Turbo Tax is easy to use and walks you through filling out your forms with questions. I like that I can also always go to the actual tax forms to make any changes needed or to check the math. You can see the source of the calculation that are made which allows me to double check to accuracy. FYI The software is always more accurate then my own calculations. I also like their help tips and definitions so you can better understand what forms your need for the section your in or to explain who it applies to. Plus they offer tax advice when you run into questions. Its pricey for the desktop version, but It helps you get your taxes done quickly.