Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars
1,823 ratings1,415 reviews
  1. 5 stars74% (1,340)
  2. 4 stars17% (310)
  3. 3 stars4% (77)
  4. 2 stars2% (29)
  5. 1 star4% (67)

Member photos

  • +319 images
Sort by |
Showing 811-820 of 1,415 reviews
Jun 1, 2023
Reviewer name: DocDave
5 out of 5 stars
5 out of 5 stars review

Hard to Mirror.

[This review was collected as part of a promotion.] TV was very easy to hang. Mirroring devices has been difficult though. The picture is fantastic. We use the fireplace app a lot. TV was very easy to hang. Mirroring devices has been difficult though. The picture is fantastic. We use the fireplace app a lot. The TV looks great in our outdoor lanai.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 31, 2023
Reviewer name: MuzTV123
5 out of 5 stars
5 out of 5 stars review

Amazing picture quality, loyal samsung customers

[This review was collected as part of a promotion.] Streaming, easy to use and a pleasure to operate and understand options. We purchased a Samsung sound bar and audio synced up perfectly with picture. Again, amazing picture. Easy to assemble and maneuver into place.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 29, 2023
Reviewer name: Jlovessamsung
5 out of 5 stars
5 out of 5 stars review

Love this TV!!

[This review was collected as part of a promotion.] Wow!! I was blown away by the clear picture & user friendly system all for a great price!! I'm already looking at replacing my other TV's with this same model in the 85". I wish I would have brought it sooner.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 1, 2023
Reviewer name: SyedTV85
5 out of 5 stars
5 out of 5 stars review

The product has a great feature and other function

[This review was collected as part of a promotion.] I like this Samsung TV because it's covers all my requirements and I can watch everything. It's so friendly user and a great product by Samsung. It has all the applications that what we need in order to get watch and feel good.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 16, 2023
Reviewer name: WastedW
3 out of 5 stars
3 out of 5 stars review

Not recommended

Bought this a few weeks ago to replace my Samsung Q60. This is certainly a down grade but I can't afford similar quality because I can't keep replacing TVs if my son is going to keep breaking them. Picture sucks because the light comes from the side and not the whole screen (array). What bugs me the most is that this tv seems to mute when a commercial comes on but flickers on and off when the show starts and then keeps on mute for some reason. Not a good downgrade

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi there, Thank you for your feedback on the CU7000 TV. Please know we are here to help. If you are noticing the volume changing when the content on your TV changes, then this is most likely due to a feature called Adaptive Sound. Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. To disable this feature, go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Aug 19, 2023
Reviewer name: PC Medic
3 out of 5 stars
3 out of 5 stars review

Picture was good, but that was about it

Picture was excellent and plenty of apps to choose fromso thought this would be the perfect set for the bedroom. Unfortunately, very poor quality low featured remote is included. Easy enough, as we have other Samsung sets in the house. That did not help with the slow responding and clunky menu system or the very bad sound quality. Ended up returning.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi PC Medic, I’m sorry to hear that the sound quality and user interface of Samsung’s CU7000D TV were not on par with your expectations. We’re always here to help, and if given the chance, we could have assisted in providing adjustments that may have improved your experience. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Oct 17, 2023
Reviewer name: Topdown74
5 out of 5 stars
5 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] We use this TV for gaming, streaming and basic over-the-air channels. The TV is great for what it is. It has a super picture and ease of use for the TV itself. My dissatisfaction is with the remote. However, this is my fault. I wanted a voice remote or at least a standard remote upgradeable to voice or Alexa. Unfortunately, I didn't pay enough attention to slight variances in models and got less than I wanted. This is not Samsung's fault as I didn't do the necessary research to ensure I was buying what I wanted.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 6, 2023
Reviewer name: Cobras27
5 out of 5 stars
5 out of 5 stars review

Great TV at a good price

[This review was collected as part of a promotion.] I am used to my receiver being the brains of my home theater system. Now it is the smart TV. I was skeptical but it performs perfectly. Took a bit to get the apps loaded and in the correct order for me but all it good now.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jun 1, 2023
Reviewer name: Shack101
5 out of 5 stars
5 out of 5 stars review

Love my CU7000D

[This review was collected as part of a promotion.] Great crystal clear picture and streaming is flawless. No slow spooling. Second Samsung we've purchased. Great quality product. Super easy to set up and connect to Wi-Fi and other Samsung products in our network. Also easy to connect to cell phone.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 17, 2023
Reviewer name: Aprilirie
5 out of 5 stars
5 out of 5 stars review

Picture quality on TV is amazing

[This review was collected as part of a promotion.] I love the slim, sleek, remote control. This TV came with a gaming app which my son absolutely enjoys, it has many features, including different apps, easily accessible to anything you need The Samsung TV channel comes with thousands of different shows movies, cartoons, music you're name it it has it The color and contrast control have preset perfect settings for whether you're watching movies playing games it automatically adjust to the perfect setting

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018