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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)
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Showing 801-810 of 1,412 reviews
Aug 9, 2023
Mama Plawecki
1 out of 5 stars review

Speakers were broke within days of purchase

Right out of the box, anything plugged into HDMI had low sound volume. But streaming apps was perfectly loud and clear. Within a few days, while streaming Netflix, the sound went on and off a few times before making a sizzling/popping sound and then one of the speakers blew.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi Mama Plawecki, I'm very sorry that your TV speakers have broken after a few days of unboxing. Please know we back this TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Jun 1, 2023
DLR314
5 out of 5 stars review

This product suits my needs and then some

[This review was collected as part of a promotion.] Having not purchased a television in almost 15 years, I strolled upon this model. It was tucked away behind a couple other options at a big box store. Price was comparable to similar products. So I did a little research and quickly found out why someone had tucked this on (the last one) away behind other televisions. The picture is amazing the sound quality impeccable. I could not be happier. After being out of the market for so long I was not sure what to expect and was kind of nervous. The set up and registration was quick and easy. I al a customer for life.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 17, 2023
Frontier84
5 out of 5 stars review

Beautiful Tv

[This review was collected as part of a promotion.] Love the size and picture of this tv! One day I'll upgrade and get a qled or whatever is out at that point! Samsung makes some of the best tvs and they are always my go to. Just got a 43” not long ago and love that one as well!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 29, 2023
Dimples04
5 out of 5 stars review

Samsung Girl

[This review was collected as part of a promotion.] I love Samsung products, but I really love my TV. I'm able to program it from my phone. I'm still learning it, but I love all the new features and the size is perfect for my living room. I'm so glad I chose the TV I did I couldn't be more happy with my selection. I plan on buying another Samsung TV in a few months.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 6, 2023
Jay2167
5 out of 5 stars review

Great tv series

[This review was collected as part of a promotion.] By far the best product I have ever owned the picture quality is amazing and the sound is perfect I would recommend it to everyone all I can say is I'm glad I bought this tv all ny friends are jealous.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Aug 16, 2024
Victor
1 out of 5 stars review

Useless after 9 months

This TV is really poor quality, after the first 4 months the speakers stopped working properly and after 9 months the screen is just black turning on and off. I had cheaper brands such as VIZIO lasting for years and this Samsung TV stops working after 9 months

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 17, 2023
Samisthebestdog
5 out of 5 stars review

Works great for now

[This review was collected as part of a promotion.] Home use, while putting our hurricane damaged house back together. So for now it has helped keep us up to date on todays news, as well as our entertainment when not working on the house.. the picture of appears sharp, & it was easy to set up out of the box.. Overall very decent TV for the price.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 18, 2023
Jonathan
5 out of 5 stars review

Im impressed

[This review was collected as part of a promotion.] My new CU7000D Crystal UHD Smart TV it's haves the best quality I could ever imagine I need it a tv on my room to be able to play my relaxing videos but I also got a lot of apps in the app section I I've t find out I could connect whit my phone it's amazing a lot of other brands u have to download a special app to conect this one it's super easy and well efficient Woou I'm super impressed thanks for he best tv Samsun

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 19, 2023
Car11Los
5 out of 5 stars review

Top TV brand in the market

[This review was collected as part of a promotion.] I've had this TV for about 2-4 years now and it's been great ever since. It's great for gaming because everything runs super smooth. Overall it's a great tv, graphics are great, sounds are great, and the speed of the tv itself is great!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Aug 7, 2023
Vago1725
5 out of 5 stars review

Amazing Televison that seems to amaze me every tim

[This review was collected as part of a promotion.] Everything I needed in a television is in this particular system. The picture is picture perfect, feels like I'm almost there. Let me tell you about the sounds settings it is phenomenal. I haven't even installed my sound bar and/or the subwoofer. There is nothing negative to say about this TV. Settings and Quality are all there. If I could I'd install one in all my rooms. I recently just told my buddy about my Samsung TV and he had to check it out. A week later he purchased two Samsung Televisions a 65 inch for the bedroom and a 80 inch for the living area. The best part we enjoy about our TV is the smart things app we can set up to it to make it easier not only to control the TV but it has other great features. For example I can use the remote straight from my phone. I can screen cast directly from my Samsung A13 cellular device it definitely makes working on my school projects a lot easier. I'm always on the look for any new Samsung products and I can say I'm satisfied with my past and future purchases.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018