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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
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4.6 out of 5 stars
stars
1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 1,411-1,412 of 1,412 reviews
Nov 12, 2024
Kayla Pye
5 out of 5 stars review

Great. Wicket picture

So happy with this purchase. Have been looking at it for a while and got it at a wicket price

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Dec 13, 2023
Joyd
3 out of 5 stars review

No Voice Command

We were shocked to learn after we purchased it that it does not have voice command capability. Our last TV was Visio and it did.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Advisor

Hi Joyd, We appreciate your purchase and are sorry for any confusion regarding voice assistants. You are correct, the CU7000 does not have voice assistants built in. However, they do work with Alexa and Google Assistant. You can connect them to your existing Alexa and Google Assistant devices to ask them to turn on your TV, change channels, control volume, and more. Our CU8000 TV Series and above offers voice command and built-in voice assistants. If you need assistance connecting your external Alexa or Google Assistant device or if there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor