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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
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4.6 out of 5 stars
stars
1,823 ratings1,415 reviews
  1. 5 stars74% (1,340)
  2. 4 stars17% (310)
  3. 3 stars4% (77)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 1,411-1,415 of 1,415 reviews
Nov 23, 2024
Reviewer name: Kswede
5 out of 5 stars
5 out of 5 stars review

Really enjoying this TV

I am really enjoying this TV. It has been all that I could have asked for without the extra cost.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Nov 12, 2024
Reviewer name: Carla bella
5 out of 5 stars
5 out of 5 stars review

Great buy

Bought this 2 years ago and still works like it's brand new

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Nov 12, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great pictures

Won it at a christmas party and it has been a life saver

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Nov 12, 2024
Reviewer name: Louis-Benoit
5 out of 5 stars
5 out of 5 stars review

Great features

Its a good product but something my bluetooth sound system is not recognized.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Dec 13, 2023
Reviewer name: Joyd
3 out of 5 stars
3 out of 5 stars review

No Voice Command

We were shocked to learn after we purchased it that it does not have voice command capability. Our last TV was Visio and it did.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Advisor

Hi Joyd, We appreciate your purchase and are sorry for any confusion regarding voice assistants. You are correct, the CU7000 does not have voice assistants built in. However, they do work with Alexa and Google Assistant. You can connect them to your existing Alexa and Google Assistant devices to ask them to turn on your TV, change channels, control volume, and more. Our CU8000 TV Series and above offers voice command and built-in voice assistants. If you need assistance connecting your external Alexa or Google Assistant device or if there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor