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SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA

I bought a TV about 3 months ago and I am very happy

Very good

Samsung Canada

We were shocked to learn after we purchased it that it does not have voice command capability. Our last TV was Visio and it did.

No Voice Command

Samsung US

Terrible Experience, the television arrived and there is a black line going down the screen. I immediately sent in a negative review and did not get a response. We had to call and finally got someone to help us. It took less than a day for me to complain, but over 48 hours to get someone to respond. As of today, i still have a defective television, that i paid for. They were suppose to come today to pick it up at 1pm, no one showed up, so i am still watching a defective tv and receiving incompetent service.

Terrible Customer Service

So far so good. Have only had tv for a couple of weeks. We are not tech people so need simplicity for setting up. My grandson did most of it. We are still figuring out a few functions. We are purchasing a soundbar as it appears we need this for some channels. The TV often asks us to sign in to a Samsung account. We have been able to bypass this but I will probably set up an account soon. The picture quality is very good for us. I know there are higher grades for picture quality, buy we are very satisfied with our picture quality. We still have cable TV along with many streaming apps. Sometimes we have to manage to get back into Spectrum cable. All in all we are very pleased with this purchase and at such a great price. Was delivered in tact and on time as was given.

Good purchase

Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA

Customer photos

Very good

No Voice Command