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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)
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Showing 621-630 of 1,412 reviews
May 31, 2023
Widow2021
5 out of 5 stars review

Technology Challenged Owner

[This review was collected as part of a promotion.] Being a recent widow, I have never needed to install, connect, or setup devices but I can say with certainty that anyone can easily set this one up! The app made it so easy to connect wireless and wired devices as well as the tv itself. Highly recommended from that perspective. Only con I can say after 4 months is the tv volume could use some boosting.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi Widow2021, We appreciate your purchase and feedback on the CU7000 TV. Please know we are here to help you. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Aug 9, 2023
SpoiledbySamsung
4 out of 5 stars review

Pretty good. Hard to order subsciptions directly

[This review was collected as part of a promotion.] My television has a problem with streaming. It hangs up so I can't watch anything for 30 sec to 5 min. This happens multiple times during the day. It is very frustrating. The picture is awesome when I can watch it. Its really hard for me to change settings or change language.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi SpoiledbySamsung, We appreciate your feedback on the CU7000D TV. I'm sorry to hear that you are experiencing issues with your TV lagging or freezing. I have a few recommendations that may improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. I hope these tips help resolve your concerns. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

May 4, 2023
BigCMan
4 out of 5 stars review

Decent TV

Would give 5 stars but not impressed with the sound. Unless the room is very quiet, it's difficult to hear. I've adjusted the sound modes and I think it's the speaker quality and the fact they are pointed down, rather than out toward the viewer. May have to add a sound at - maybe that's how Samsung is increasing their speaker/soundbar sales?? Otherwise, the picture is sharp and I like that I can access apps from the TV. Easy setup and lightweight.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi BigCMan, We appreciate your feedback on the CU7000D TV. Please know your feedback will be shared with our internal teams. In regards to low volume, I have a few recommendations for your to try, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings >All Settings> Sound > Sound Mode Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you continue to have issues, please give us a call so we can further troubleshoot the issue with you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 13, 2023
LZR2827
5 out of 5 stars review

This product picture quality is great

[This review was collected as part of a promotion.] We love samsung products. We currently have samsung family hub and recently renovated our kitchen with new samsung dishwasher and stove. Overall our samsung products experience is great. We also purchased a vacuum stick with station. I higly recommend samsung products.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Aug 3, 2023
Sufthegoat
4 out of 5 stars review

Great TV and crystal tv

[This review was collected as part of a promotion.] Overall great Tv quick specs:The CU700D Crystal UHD Smart TV is a cutting-edge television that promises an immersive viewing experience with its crystal-clear picture quality and smart capabilities. As a 2023 model, it comes packed with the latest advancements in TV technology, making it an attractive option for modern consumers. Picture Quality: One of the standout features of the CU700D is its Crystal UHD display, which delivers vibrant colors, deep contrasts, and sharp details. Whether you're watching movies, sports, or playing video games, the TV's high-resolution panel ensures that images are rendered with incredible clarity and lifelike visuals. Smart Functionality: Equipped with smart capabilities, the CU700D opens up a world of entertainment options. With built-in Wi-Fi and a user-friendly interface, accessing your favorite streaming services like Netflix, Amazon Prime Video, or YouTube is a breeze. The smart platform allows for seamless navigation and quick access to a vast library of content. User Interface and Remote: The user interface is intuitive and easy to navigate, making it simple for users of all ages to find and watch their desired content. The included remote control is well-designed, providing quick access buttons for popular apps and functions, making it convenient for daily use. Audio Performance: While the picture quality is exceptional, the audio performance may be the one area where the CU700D could see some improvement. While the built-in speak

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 17, 2023
Gatorshark
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I use my product for everything I do from work to gaming. It is crystal clear and I love this tv. I wouldn't buy any other brand for my home. It's a great brand for my house because it makes me feel comfortable with my own home and my own space.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 17, 2023
Arch77
5 out of 5 stars review

Love my new Television.

[This review was collected as part of a promotion.] I use my TV for watching television programs, sports and streaming movies. The picture is great and really makes the football game look like I'm at the stadium. For steaming movies and television shows the built in streaming apps are great. The television connects easily to my WiFi network and there is no buffering problem when I watch programs or movies. Overall I'm very happy with my Samsung Television and have recommended Samsung to my family and friends.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Aug 7, 2023
Love2shop
4 out of 5 stars review

I love Samsung TVs

[This review was collected as part of a promotion.] I was looking for minimum price to buy a TV for my kids and not to spend a more money on mini-led or oled models then I found this model fits my requirements. It's great features and picture quality on the price level

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Nov 12, 2024
Kristinemmc
4 out of 5 stars review

Great buy

I bought this over a year ago and it is a great TV all around. Everything works amazing, the sound, picture, game mode... only glitches once in awhile with opening apps (Amazon prime mostly) but as long as you just unplug the TV to reset it, it works as it should.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Jun 1, 2024
Dave P1985
5 out of 5 stars review

Excellent Medium Sized TV

I have a Samsung 4K 55” at home and when my parents needed a new tv, I knew exactly where to turn. The resolution is fantastic, all the quality you would expect from a Samsung. Would recommend and I will look to Samsung whenever I need a replacement for my own tv next.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018