Skip to Main Content
Sams Club
Sams Club
Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)
Write a review

Customer photos

  • +319 images
Sort by |
Showing 611-620 of 1,412 reviews
Dec 27, 2023
John Wayne
5 out of 5 stars review

Samsung has not let me down, this is 5th Tv.

This my 5th flat screen TV from Samsung. I never any problems with any of my Samsung TV's. My newest one is 58” Crystal UHD 4k Smart TV . I will continue to buy Samsung electronics . Their warranty is excellent . BTW I still have my other 5 TV's that work excellent . I still use them in my Motorhome and my sunroom.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Aug 8, 2023
BobRoss
5 out of 5 stars review

Fantastic Colors!!!

[This review was collected as part of a promotion.] I just love how this TV looks in my living room. It catches every little tiny color and aspect in every pixel. Overall, an amazing purchase to my home. My family absolutley love it and my kids enjoy it.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 13, 2023
DoubleZero
5 out of 5 stars review

Great picture w/ lots of features

[This review was collected as part of a promotion.] Very vivid picture Starts up quickly Easy to connect devices Apps load quickly Eco energy saving option Surprisingly good sound from TV speakers Very vivid picture Starts up quickly Easy to connect devices Apps load quickly Eco energy saving option Surprisingly good sound from TV speakers

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 27, 2023
IlovemySamsungtv
4 out of 5 stars review

The sound doesn't always stay on the same volume.

[This review was collected as part of a promotion.] I use my 65"Samsung TV to stream,watch broadcast tv,football,baseball,basketball,fishing shows,movies,reality tv,forensic files,Sports Center,Alone,Survivor,HBO MAX,AppleTV+,Showtime,Netflix,and The Tennis Channel.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Apr 27, 2023
Gmom40
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] We absolutely love this tv.........The price was great for our new edition to our Samsung family...... The picture is crystal clear..... It was easy to install and looks great in the living room..... We also have the same TV up stairs.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 26, 2024
cwashi3324
5 out of 5 stars review

Picture Perfect in every way

[This review was collected as part of a promotion.] Needing a new television, I opted for the Samsung Crystal UHD model because I'd seen it on display. The brightness of the screen and picture quality are amazing. Movies, and regular television programs are extraordinarily sharp, color saturation and tones are on point, and the clarity of sound is great. The body of the Crystal UHD is slim and aligns perfectly with my tv stand. The tv legs were inserted easily and I was able to move the tv around and place it on my stand. The remote was easy to navigate and help me register the tv without issue. I'm very pleased with this purchase and I highly recommend this model.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 14, 2023
XanderDanger
5 out of 5 stars review

Clear and colorful picture

[This review was collected as part of a promotion.] The colors pop in 4k and the blacks are deep on this Samsung television which is why I usually stick with the brand each time I replace a TV in the household. Fortunately, I haven't had to replace any very often because they last long and the only true upgrade I required was to move up the chain from 1080 to 4k because gaming consoles, UHD players, and even some streaming services all broadcast in 4k. Also, it's an easy to navigate menu and fairly quick to respond.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 19, 2023
Rogersad
1 out of 5 stars review

Low volume

Picture is perfect but sound has to be turned up to 75% to get normal volume. I have done the reset to factory setting and every adjustment to no success. I Google this problem and find many people having same problem. My Samsung 50” 4K doesn't have this issue . I don't want to return but may have to. Help!!! Issue is there on cable hdmi and streaming.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Advisor

Hi Rogersad, Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Aug 8, 2023
TPP215
4 out of 5 stars review

A very good overall TV

[This review was collected as part of a promotion.] We use our Samsung for streaming shows, movies and sports. Picture is very good and no problems seeing during daylight or at night. Movies look great on the screen and the sound is good sporting events are crisp and clear. We can easily switch between our different streaming services which we like. My only complaint would be regarding the remote control. I wish it lit up so you could easily see the buttons in the dark. I find it very difficult to use at night with no lights on and often have to use the light on my cellphone to see the buttons. Overall we are very satisfied with the price we paid and the quality of this product.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 24, 2023
Rossy
5 out of 5 stars review

Worth every penny

I love movies and wanted a quality TV and since I have multiple Samsung product, I read the reviews and took the plunge. I bout the 75 inch and couldn't be more happy, I especially like the "film maker " mode as I can see how hard the director and DP worked to light their movies ( watch Blade Runner 2049 on it and tell me your not amazed at the quality) Great product, wish I could have afforded the 85" 😁😁

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018