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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)
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Showing 591-600 of 1,412 reviews
Dec 29, 2023
Anonymous
4 out of 5 stars review

Great image quality for the price

I bought this TV about a month ago and am mostly pleased with it. However, there is one issue that I and many other people have with this device. After the basic setup I noticed that every time I switched HDMI input the TV would start a "Detecting Device" process which I cannot stop in the options. I was reading online that many people are having the same issue and I can only hope that Samsung are working on the problem. There are suggestions in forums that I have tried but they have not worked. When I switch to my PC or Nintendo on HDMI 1 and 2 everything works well. But, When I change input to my cable box, plugged into HDMI 3 it starts scanning again and does not achieve anything and when I go to the home page and re-select the input I get a great picture but no sound. I can only get sound by physically unplugging then plugging back in the HDMI cable and then re-selecting the input and voila, everything is good until I switch inputs again? I do really hope that Samsung will sought out this issue very soon with an update and option to stop the "Detecting device" function as this is overall a great TV for the money.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Oct 19, 2023
Airdrop
5 out of 5 stars review

Great television

[This review was collected as part of a promotion.] I love Samsung's smart tv, it has all the apps I need, and works with my favorite streaming services. The new thin style remote is easy to use and makes navigation a breeze. The screen is clear and bright. Great tv.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Aug 9, 2024
SamsungTv
5 out of 5 stars review

This product is great

[This review was collected as part of a promotion.] This TV has great sound and picture. I watch baseball games a lot and the picture is so crisp and detailed. The menu has many options.Overall this has to be one of my best purchases. I highly recommend it.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 20, 2024
RCCola
5 out of 5 stars review

Movie nights improved

[This review was collected as part of a promotion.] This converted our basement into a movie theatre where our whole family could enjoy time together or where our kids would bring over the entire neighborhood to hang out and watch something. From easy streaming, built in apps, great picture, the TV has been awesome. In addition to movies it been great for gaming and split screen multiplayer games due to the size. Sometimes I just wish I'd gotten the 85. Ha!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Apr 26, 2023
HebrewHammer
4 out of 5 stars review

Amazing Image

[This review was collected as part of a promotion.] The TV image is extremely clear and high definition. The TV occasionally has an issue changing between apps and freezes up. That is the only issue I've had. It's a great TV overall and definitely recommend!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi HebrewHammer, We appreciate your feedback on the CU7000D TV. Please know we are here to help. Regarding lagging, I recommend running a cold reboot on your TV. There are two ways to do this: 1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. 2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in. I hope this tip helps you enjoy your new product! You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 7, 2023
Tazzj85
4 out of 5 stars review

Great tv for general use.

[This review was collected as part of a promotion.] This tv is great for everything, thou it is used mostly for gaming. One of my favorite feature is the colors. My games look amazing. Smooth buttery frames and easy access to the inputs. The price is right for what you get with this tv. I wish it had more gaming features support but so far no problems coming from it. It does helps me know that my next tv will be from samsung but a higher end for better gaming features. So far im happy

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 5, 2023
Seanjohn1
4 out of 5 stars review

Awesome picture quality and graphics.

[This review was collected as part of a promotion.] After searching for a tv that had good awesome picture quality and nice graphics for gaming. We came across the cu700d and it didn't disappoint. It is an amazing product with excellent quality all around.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 31, 2023
Samsunglover
5 out of 5 stars review

For the money great TV

[This review was collected as part of a promotion.] I have 5 Samsung tvs, I was hooked about 6 or 7 years ago when I purchased my 1st one, I went out and replaced them with all Samsung., I have had an Issa with one of my tvs and your customer service representatives handled the problem great. Samsung for life.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 18, 2023
Justintime4football
5 out of 5 stars review

Remote and Control Center

[This review was collected as part of a promotion.] It's a great, easy to use remote. Very intuitive. The Control center is easy to set up and customize. The picture is great and the screen is the perfect size for a smaller living room. Very affordable as well.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jun 1, 2023
Jakeandfinn
5 out of 5 stars review

Great for Gaming

[This review was collected as part of a promotion.] Playing games on a screen this big is enjoyable, when I'm not gaming i watch movies with my love ones. The colors pop and the darks are sharper. Paired with the samsung sound bar it's great as the TV speakers are used also to enhance the experience. Worth the money.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018