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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars
1,823 ratings1,415 reviews
  1. 5 stars74% (1,340)
  2. 4 stars17% (310)
  3. 3 stars4% (77)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 591-600 of 1,415 reviews
Sep 13, 2023
Reviewer name: jperez
5 out of 5 stars
5 out of 5 stars review

Great gift for Mom

[This review was collected as part of a promotion.] I bought this to replace my mother's old TV in her living room and she has loved it. Easy to navigate menus, simple interface, and quality picture. Also syncs easily to her Samsung soundbar. Can't complain!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Aug 9, 2024
Reviewer name: SingleLayerGake
5 out of 5 stars
5 out of 5 stars review

Overall A Great TV

[This review was collected as part of a promotion.] I use the TV to watch shows and movies. I had to put the TV "together" by myself and it was easy. I connected the Samsung sound bar - all very easy. The images are clear and the sound is good too. The remote is very easy to use. I have no compliants.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Aug 9, 2023
Reviewer name: Mama Plawecki
1 out of 5 stars
1 out of 5 stars review

Speakers were broke within days of purchase

Right out of the box, anything plugged into HDMI had low sound volume. But streaming apps was perfectly loud and clear. Within a few days, while streaming Netflix, the sound went on and off a few times before making a sizzling/popping sound and then one of the speakers blew.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi Mama Plawecki, I'm very sorry that your TV speakers have broken after a few days of unboxing. Please know we back this TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Sep 20, 2023
Reviewer name: SamC
3 out of 5 stars
3 out of 5 stars review

Horrible remote

Second Samsung I've purchased. Pleased with the TV however the remote is horrible. It's small and buttons are difficult to identify because print is so small. The lack of actual number buttons on the the remote makes it cumbersome to use. Will never purchase another Samsung TV again without checking out the remote.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi SamC, We appreciate your feedback on the CU7000 TV Remote. Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear. You can find more information regarding the remote on pages 24-26 of the full user manual. You can learn how to use the Samsung Smart Remote. Home> (left directional button) Settings Support Remote Control Guide Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

May 8, 2023
Reviewer name: BigDave2747
4 out of 5 stars
4 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] Mt tv is used from streaming and gaming by my daughter. I explored it upon set up and it looked good and was very responsive. The remote is very easy to understand as well. It has great picture quality and accessibility.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi BigDave2747, Thanks for your purchase and review of the CU7000D TV. It's wonderful to hear that your daughter is enjoying the online gaming and streaming available. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Oct 21, 2023
Reviewer name: FireOwl
5 out of 5 stars
5 out of 5 stars review

Easy to setup

[This review was collected as part of a promotion.] Easy setup wonderful picture and sound blown away at the quality great for gaming game console or computer hooks easily to either and more. Streams all the services I use and they are already installed for convenience.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 5, 2023
Reviewer name: jjj2travel
5 out of 5 stars
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I am very pleased with my Samsung 55” Crystal UHD. It is very simple for me to use as a 71 year old. The picture is always clear, color is always great and I have figured out how to use many of the functions of this tv. I use it for watching my soap operas on demand, movies that are available on Samsung and other outlets, baseball games and just watching tv in general. I have a Samsung tv in my house in CA and my condo in HI. It was a very easy choice to make when I was replacing it.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 22, 2023
Reviewer name: Opmpro
5 out of 5 stars
5 out of 5 stars review

One of the best T VS I've ever owned.

[This review was collected as part of a promotion.] The picture on this television is incredible what I do. Is I use it in my bedroom as the second television? I have my PlayStation 5 hooked up to it In the video quality is absolutely amazing. This television has a game mode that reduces input lag It is feels like playing on a monitor..

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 6, 2023
Reviewer name: Mg4260
5 out of 5 stars
5 out of 5 stars review

Great TV for that price range

[This review was collected as part of a promotion.] Great picture, easy to set up and looks great on my wall. Also purchased a Samsung sounds bar which sounds awesome. Had it professionally mounted with a pull out wall mount. Looks great! Highly recommend this TV. Especially at this price.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 29, 2023
Reviewer name: Lovesamsung
5 out of 5 stars
5 out of 5 stars review

This product is great and I love it so much and it

[This review was collected as part of a promotion.] Streaming, gaming, movies and for everything else. It's a simple new way of life to have such a smart device at your house. A great add on for those who want to work at home and enjoy the online streaming.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018