Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA forCustomer photos









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annoying
bought this a few weeks ago. the picture is amazing and it's easy on the eyes. it has bugs that the manual doesn't address. the screen keeps goig black and there's always an error message about samsung tv+. i have to keep playing with it. and also, even though ihave narrated turned off, it will suddenly start blabbing. very annoying
Hi Corgi Dog, We appreciate your feedback on the CU7000D TV. Please know we are here to help and have a few troubleshooting steps that may improve your experience. First, if the Voice Guide is on, please make sure you have turned off the Settings below: To turn off Voice Guide, navigate to Settings> All Settings> General & Privacy Accessibility> Voice Guide Settings> Disable. I also recommend ensuring the Voice Assistant is also disabled. Go to Settings> All Settings> General & Privacy Voice> Voice Assistant> Disable. Next, if you see a blank screen, even when your TV is on, it's entirely possible it could be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue: 1. Press the Home button on the remote. If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may have power issues. Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In everyday use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power). 2. Confirm that the TV is set to the same source as the external device. For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1. If the TV is set to the correct source but there is still no image, unplug and reconnect the connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced. After reconnecting the external device, please turn it off and back on. 3. Test the HDMI cable. Using HDMI Troubleshooting, you can check the connection to HDMI cables and external devices (takes approximately 2 minutes). Menu> Connected Devices> Connection Guide> Video Device> HDMI Troubleshooting. 4. Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Try various setups until you identify the device or cable that is not working and troubleshoot or replace it. If you continue to have issues after these steps, please call us so we can better assist you at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link. ~ Samsung Advisor
Clearest picture & color ever.
[This review was collected as part of a promotion.] Recently bought this television. It's resolution is amazing. It is super clear and the colors are vibrant. The sound is amazing as well. I love that I can use my phone in case I can't find the remote or if I'm in the other room.
Great picture quality,and features for a low price
[This review was collected as part of a promotion.] I use this tv for streaming and gaming. The picture quality for this LED tv is amazing compared to other LED televisions. Gameplay for my ps5 looks smooth, and I've had no issues connecting my game systems. Even my retro consoles look good. I bought this TV at a cheaper price compared to other LED tvs like TCL, LG, and Sony.
This Tv is one of the better Tv's Ive bought
[This review was collected as part of a promotion.] As a customer, I am absolutely thrilled with the Samsung CU700D Crystal UHD Smart TV (2023). This TV offers an incredible viewing experience that is worth every penny. First and foremost, the picture quality is outstanding. The Crystal UHD display delivers vivid colors, sharp details, and excellent contrast. Whether I'm watching movies, sports, or my favorite TV shows, the visuals are truly immersive and lifelike. The HDR technology enhances the overall picture quality, providing a dynamic range that adds depth to every scene. The audio performance is equally impressive. The built-in speakers produce clear and powerful sound, creating a cinematic experience right in my living room. The sound quality is rich, with distinct dialogues and immersive surround effects. I no longer need to invest in external speakers or sound systems to enjoy a truly immersive audio experience. The smart features of this TV are another highlight. The smart interface is user-friendly, allowing me to navigate through various apps and streaming services effortlessly. With a wide selection of apps and platforms, I can access my favorite content with just a few clicks. The voice control feature is a game-changer, as I can control the TV using simple voice commands, making it even more convenient. The design of the CU700D is sleek and modern, adding an aesthetic touch to my living space. The slim bezels and slim profile make the TV visually appealing, whether it's mounted on the wall or placed on a st
excellent display and smart features
[This review was collected as part of a promotion.] Delivers clear and vivid visual effects, Its powerful smart features allow users to easily access streaming apps and online content. The audio quality is typically excellent, with powerful speakers and audio processing technology, These televisions often feature stylish designs with sleek profiles and narrow bezels, suitable for various home decor styles.The remote control is well-designed and very user-friendly. Samsung TVs also have some drawbacks. The most significant limitation is the inability to freely install software, which may restrict customization and application choices.
Amazing quality
[This review was collected as part of a promotion.] Worth every penny love this TV would recommend to anyone who loves a beautiful picture for both streaming and gaming. The sound is also very good don't feel the need to for speakers unless I'm blasting music over all 8/10.
Awesome TV
[This review was collected as part of a promotion.] I use my TV to watch movies, Streaming and to watch sports also It's vivid colors and perfect sound is magnificent, if I compare it to the one I had before the difference is very big. When I am watching a soccer game it made feel like I am at the Stadium
All Things Samsung
[This review was collected as part of a promotion.] My Smart TV has many features that make it so easy to connect with my other Samsung devices i.e. phone, tablet and refrigerator. I love that I can watch local channels, stream my favorite apps, listen to music, and keep the kids entertained as well. The picture resolution is crisp, clear and of great quality! And the sound is also great! Many of my streaming apps were already pre-loaded and it was easy to download others. One exceptional feature that I enjoy is the voice assistant. It guides you through many tasks and is there to help when you need it. You can even get remote assistance in setting up your TV. I love my Samsung Smart TV!!
Picture quality on TV is amazing
[This review was collected as part of a promotion.] I love the slim, sleek, remote control. This TV came with a gaming app which my son absolutely enjoys, it has many features, including different apps, easily accessible to anything you need The Samsung TV channel comes with thousands of different shows movies, cartoons, music you're name it it has it The color and contrast control have preset perfect settings for whether you're watching movies playing games it automatically adjust to the perfect setting
Horrible remote
Second Samsung I've purchased. Pleased with the TV however the remote is horrible. It's small and buttons are difficult to identify because print is so small. The lack of actual number buttons on the the remote makes it cumbersome to use. Will never purchase another Samsung TV again without checking out the remote.
Hi SamC, We appreciate your feedback on the CU7000 TV Remote. Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear. You can find more information regarding the remote on pages 24-26 of the full user manual. You can learn how to use the Samsung Smart Remote. Home> (left directional button) Settings Support Remote Control Guide Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor