Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Hi Sharon,Thank you for sharing your thoughts regarding the CU7000 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Hi Watcher, Thank you for your feedback on the CU7000 TV. Please know your opinion is important to us and will be shared with our internal teams. I believe what you are describing is a feature called Auto Motion Plus, which eliminates ghosting and blurring that occurs from fast-moving images. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second. Most movies, however, are filmed at 24 frames per second and are not intended to be viewed with these features. When turned on, this causes the dreaded soap opera effect. To Change Motion smoothing settings on your TV: Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings). 1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched. 2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom. If you select Custom, three additional options are available: • Blur Reduction: Use the directional keys on the remote to adjust the Blur setting. • Judder Reduction: Use the directional keys on the remote to adjust the Judder setting. • LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off. I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor