Hi Daveout,We appreciate your feedback on the Samsung CU7000 TV. I'm sorry to hear you are experiencing issues with your TV and volume shutting off multiple times a day. I have a few recommendations for you to try. 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software.If the TV continues to turn off by itself continuously, please contact our Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Advisor

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.