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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
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4.6 out of 5 stars
stars
1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 341-350 of 1,412 reviews
Mar 20, 2024
Natoya
4 out of 5 stars review

Verified Purchase

65 inch

Great for the price

Helpful?6RZZK6GIRBUS13960862018
Nov 18, 2023
Kim
5 out of 5 stars review

Verified Purchase

Great picture

Great picture

Helpful?6RZZK6GIRBUS13960862018
Sep 10, 2023
Stevick
5 out of 5 stars review

Verified Purchase

It was cheaper at AAFES

Good price for a good tv

Helpful?6RZZK6GIRBUS13960862018
Dec 25, 2023
SAMS club shopper
4 out of 5 stars review

Verified Purchase

Samsung 65" TV

Great TV for the price

Helpful?6RZZK6GIRBUS13960862018
May 26, 2024
Lk
1 out of 5 stars review

DO NOT BUY

It would stall and then shut down after about 30 min of use. After a few months of this, the TV crashed one day and never turned back on. After some research, it is apparently a quite common problem. The red indicator light is on signaling it should be working, but it never turned back on again. Then when you try to use the Samsung warranty, they only replace it (refunds are not available) after 5 times of them coming to your house to try to fix it.

Helpful?6RZZK6GIRBUS13960862018
Apr 1, 2024
Daveout
1 out of 5 stars review

You get what you pay for

Tv is a piece of junk. The volume shuts of mulitiple time a day. It also shuts off randomly a least a few times a week. Hope you don't want to watch something soon as you turn the set on. It takes a few minutes of a black screen before you can watch.

Helpful?6RZZK6GIRBUS13960862018
reply from Samsung

Hi Daveout,We appreciate your feedback on the Samsung CU7000 TV. I'm sorry to hear you are experiencing issues with your TV and volume shutting off multiple times a day. I have a few recommendations for you to try. 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software.If the TV continues to turn off by itself continuously, please contact our Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Advisor

Apr 14, 2024
ccoke
1 out of 5 stars review

DON'T BUY

DO NO T BUY. Although the picture is nice they took away the smart hub so you do not get all the channels that you got on previous models. I have to buy a ROKU in order to get all the apps I used to get on my previous model. I'm absolutely livid and cannot return it.

Helpful?6RZZK6GIRBUS13960862018
reply from Samsung

Hi Ccoke,Thank you for contacting us regarding your CU7000 TV. Please know that your TV does come with Samsung Smart Hub, which offers Samsung TV Plus and a built-in app store with hundreds of apps available for download. To best assist you, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Sep 29, 2023
Omer
5 out of 5 stars review

4k screen looks so good and pixels are outstanding

I was about to buy a tv for some other company but then my friend told me to get this one and I'm so glad that I listened to him because I absolutely loved it and in the future I know which tvs to but and I would definitely recommend it to my friends too. The slight problem that i have with this is that the speakers could've been a bit louder

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Oct 11, 2023
Boo55
4 out of 5 stars review

Great TV for the price

Good price for a 55". Not the top of the line for this size Samsung but still has great pic quality and usability. The only thing I don't like is the Bluetooth keeps turning on by itself to pair with my Bluetooth adapter connected to my speaker system even when I don't want it to. I turn it off and it comes right back on by itself. Can get annoying.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jun 2, 2023
MrsTvwatcher
4 out of 5 stars review

Love the Samsung TV app

[This review was collected as part of a promotion.] I am enjoying hours of tv time watching old shows with Samsung tv plus. This TV gives me hours or entertainment. Only con is the lack of backlight on the remote. I was impressed on the fade out when turn the tv off

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018