Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR

Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for

SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA

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4.6 out of 5 stars

stars1,820 ratings1,412 reviews

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Oct 14, 2024

Need2watchtv

5 out of 5 stars review

Best tv ever

[This review was collected as part of a promotion.] I have my Samsung tv on twenty four hours a day. It never misses a beat. It has the sharpest picture of any past tv I've had. If I had to ever replace it I'd replace it with another Samsung tv.

Review from Samsung US

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Oct 17, 2023

Flyingpenguin

5 out of 5 stars review

This product works

[This review was collected as part of a promotion.] This product works, I use it to stream things like Hulu and Disney+. Recently started on Samsung tv too and it works like cable, I enjoy it.

Review from Samsung US

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Dec 13, 2023

jane40789

5 out of 5 stars review

You are worthy it!

(This review was collected as part of a promotion.) Samsung, as an old and tested brand, always won't let me know. I like the color, the texture, on top of that, the quality is out of question.

Review from Caddle

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Sep 12, 2024

Krish08

5 out of 5 stars review

Great buy!!

[This review was collected as part of a promotion.] The only flaw I have are limited apps. Sometimes some apps do buffer. But maybe the server fault. Otherwise a classic buy. Love it !!!

Review from Samsung US

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Jun 28, 2023

Akjr

2 out of 5 stars review

Terrible sound

It wasn't easy to set up and the sound quality is terrible. This tv should be sold with a sound bar. In addition there was no manual so I could see how to connect dvd or sound bar

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Akjr, Thank you for purchasing Samsung's CU7000D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences. You can choose from various Sound Modes that may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound. Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience. To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ then select your model and topic. 2. Register a Product: For access to easy support, convenient opt-in to special promos and offers, faster troubleshooting, and quick notification of system updates. 3. Manuals, Software, & Warranty Info ~ Samsung Specialist

Oct 17, 2023

Pejack75

5 out of 5 stars review

The features are great.

[This review was collected as part of a promotion.] I use it for gaming and streaming videos, movies, and pictures. There can be an ability to add new streaming apps to make the viewing experience more appealing to customers. Thank you listening.

Review from Samsung US

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Jul 5, 2023

Ray14tam

5 out of 5 stars review

Very amazing picture.

[This review was collected as part of a promotion.] I use my TV for streaming, PS5 gaming and watching movies with friends and family. Image is amazing with everything. I play Madden, Fifa, fortnite and Grand Turismo and the quality is amazing!!

Review from Samsung US

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Nov 24, 2023

Vanessa

4 out of 5 stars review

clear picture

(This review was collected as part of a promotion.) This TV size is good for movie and gaming. The 4K picture quality and smart control can improve the experience

Review from Caddle

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Jun 27, 2024

Aliceismad106

5 out of 5 stars review

Beautiful picture easy setup

[This review was collected as part of a promotion.] The picture on this is amazing. Setup was quick and connection to my galaxy devices was easy. Love this tv.

Review from Samsung US

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Apr 16, 2023

pppjr63

5 out of 5 stars review

Good product. Fair price.

Good product at a fair price. Would be great if there were two sets of mounting points for the “legs”, allowing you to place the tv on a narrower platform (say a 36” cabinet) as an option.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi pppjr63, We appreciate your purchase and review of the CU7000D TV. Please know your feedback regarding the mounting points on the TV stand will be shared with our internal teams. If you ever have any questions or need help, please do not hesitate to contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor