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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
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4.6 out of 5 stars
stars
1,823 ratings1,415 reviews
  1. 5 stars74% (1,340)
  2. 4 stars17% (310)
  3. 3 stars4% (77)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 1,011-1,020 of 1,415 reviews
Apr 16, 2023
Reviewer name: pppjr63
5 out of 5 stars
5 out of 5 stars review

Good product. Fair price.

Good product at a fair price. Would be great if there were two sets of mounting points for the “legs”, allowing you to place the tv on a narrower platform (say a 36” cabinet) as an option.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi pppjr63, We appreciate your purchase and review of the CU7000D TV. Please know your feedback regarding the mounting points on the TV stand will be shared with our internal teams. If you ever have any questions or need help, please do not hesitate to contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 13, 2023
Reviewer name: User1025
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Clear picture, fast loading. Overall a great quality tv. Recommend to anyone who is looking to upgrade their tv.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jun 1, 2024
Reviewer name: Missypartaker
4 out of 5 stars
4 out of 5 stars review

Great picture

I was given this free TV when I signed up online with telus and I couldn't be happier, it's a great addition to our household. All of our family love the new tv, the picture, the sound, the style of it, it's amazing

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Sep 14, 2023
Reviewer name: Ffcgeneo
3 out of 5 stars
3 out of 5 stars review

Sound issues

Bought 3weeks ago and it has an issue with the speaker in it . It has static coming from it on and off not being consistent. Has a good picture and everything else seems fine but sound is poor quality

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi Ffcgeneo, We appreciate your review and feedback on the CU7000D sound quality. Please know we are here to help. If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following: 1. Arranging the cables and ensuring the TV has good ventilation will keep it quiet. 2. Check the cables. Ensure all cables are connected firmly to the proper, color-coded inputs on the TV and external devices. 3. Replace the audio connection cable. Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then, test again to see if the issue still occurs. 4. Try connecting a different external device to the same input on the TV. Connect a different device to the same input on the TV using the same connection cables. For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables. If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jul 14, 2023
Reviewer name: Tman278
5 out of 5 stars
5 out of 5 stars review

Awesome picture

I have a 75 in the living room a wanted a smaller one for the bedroom the samsung has the best quality picture I have seen so life like and the colors are vivid.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 13, 2023
Reviewer name: Happy1234
5 out of 5 stars
5 out of 5 stars review

Great purchase

[This review was collected as part of a promotion.] Easy to set up. Great quality. Easily connects with my Samsung tablet and galaxy phone. Overall great picture quality. Love the built in apps. Use it for football and playing video games.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 17, 2023
Reviewer name: Pejack75
5 out of 5 stars
5 out of 5 stars review

The features are great.

[This review was collected as part of a promotion.] I use it for gaming and streaming videos, movies, and pictures. There can be an ability to add new streaming apps to make the viewing experience more appealing to customers. Thank you listening.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 13, 2023
Reviewer name: TVnerd
5 out of 5 stars
5 out of 5 stars review

The Best !

[This review was collected as part of a promotion.] I have always purchased Samsung tv's. Never had any issues. Easy to install and set up with or without a tv provider. Samsung tv comes with its own channels you can watch free. Love Samsung.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Mar 25, 2024
Reviewer name: Lovemysamsungtvs
5 out of 5 stars
5 out of 5 stars review

Great quality, picture, and price

[This review was collected as part of a promotion.] Samsung continues to prove they care about, quality, picture, and price. I will continue to only buy samsung tvs for this reason

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 2, 2024
Reviewer name: disappointedcutomer
2 out of 5 stars
2 out of 5 stars review

Poor design for wall mount

[This review was collected as part of a promotion.] The TV will only support a wall mount made and sold by Samsung and the mount coat nearly as much as the TV. If I had known that prior, I would not have purchased the TV

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018