Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR

Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for

SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA

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4.6 out of 5 stars

stars1,820 ratings1,412 reviews

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Showing 1,031-1,040 of 1,412 reviews

Aug 26, 2023

Jimbo

3 out of 5 stars review

Great Picture

The TV itself is great. Picture and colors are very good. The remote is the problem. Would prefer a remote that has numbers & letters (like our other Samsung tvs) on it to easily enter user & password information.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Jimbo, Thank you for your feedback on the CU7000 TV remote; please know your review will be shared with our internal design teams. If you do not prefer to use the provided Samsung remote, the TV is compatible with other universal remotes, or there are Samsung remotes available for purchase that have letters and numbers, as you mentioned. You can also use your Android or Apple device as a remote via the Smartthings App. If you ever have questions or need any help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Jan 10, 2024

Happyviewer

5 out of 5 stars review

Great value TV.

This is the second Samsung TV, same model, that we have purchased in the past 5 years. It is very reliable and the best value in its size range. Great features and astounding picture quality and brightness, We are extremely pleased.

Review from Samsung Canada

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reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Sep 27, 2023

DK320

5 out of 5 stars review

Great TV so far

Works well, love all the additional features, especially the bluetooth. I can connect my headphones and not disturb anyone else. A lot of good internet features and apps.

Review from Samsung Canada

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Dec 25, 2023

nanook

5 out of 5 stars review

So Bright and Clear

i absolutely love samsung televisions and the brand. my former samsung is smaller, but this 50” is perfect for the space. the sound is wonderfully clear and it's got all sorts of streaming possibilities. i'm always happy with the samsung brand!

Review from Samsung US

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May 21, 2024

Pavilion

5 out of 5 stars review

great picture and features

[This review was collected as part of a promotion.] This is my third Samsung TV, each TV seems to get easier to operate. I use it for live streaming and movies.

Review from Samsung US

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Feb 21, 2024

Timmskmw

3 out of 5 stars review

Sound going out.

Bought this TV about 8 months ago and the sound has started going out, not sure what is going on. Waiting for Samsung to verify my warranty so I can get it fixed but it seems way too early for something to go wrong with it. Otherwise a great TV.

Review from Samsung US

Helpful?

reply from Samsung Advisor

Hi Timmskmw, We appreciate your review and for letting us know you are experiencing sound issues with your CU7000 TV. While you wait for Samsung service, you may want to try the below troubleshooting steps. First, you may want to ensure you are running the latest Firmware. Go to Settings> Support> Software Update. You can easily update from there. Next, we recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test. I hope your issue is resolved quickly. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 1, 2024

claude frenette

1 out of 5 stars review

run away from samsung

screen stop working after 40 months of 1hour/day use.after reading reviews and comments that tv should be recall by samsung.we have 4 samsung tv in the house but it's the last samsung product we buy for sure

Review from Samsung Canada

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reply from Samsung Support Team

Hello, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/).

Jun 1, 2024

Canoegirl7

5 out of 5 stars review

Love it

I love how easy it is to cast from my phone to the TV. Also it's so easy to use Prime and YouTube. It would be better if the HDMI and electrical plugs were at 90 degrees to allow it to clear the wall easier.

Review from Samsung Canada

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Dec 13, 2023

Sonia 41340

5 out of 5 stars review

Great TV!

(This review was collected as part of a promotion.) We got a great deal on this TV and it was reasonably priced and the quality of the TV is amazing! I have no regrets with purchasing this TV and would recommend to anyone looking for a TV

Review from Caddle

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Sep 13, 2023

TVnerd

5 out of 5 stars review

The Best !

[This review was collected as part of a promotion.] I have always purchased Samsung tv's. Never had any issues. Easy to install and set up with or without a tv provider. Samsung tv comes with its own channels you can watch free. Love Samsung.

Review from Samsung US

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