I've been able to use TurboTax for years and found it "user friendly". Most areas have explanations attached to aide with questions. It is "error free" in calculations best of all. If you are a novice, just read the instructions.

It didn't print the necessary forms for mailing like the program said when I finished. I just got an error and no forms found although I need a voucher to mail in the payment due.

Horrible hidden upcharges at every turn, ended up paying close to 200$ to file. will be switching to military onesource next year, im sick of this happening with big companies.

Got back into my account by remembering to do it in the off tax season. You send account holders into a continuous mobius loop of some sort during tax season if there is an account problem.

The specialist I spoke with was very helpful and determined to resolve my issue, great service! The section for foreign tax paid / foreign tax credit was difficult and time consuming to complete this year.

Very frustrating to use. No way to save documents to my computer and no way to print tax documents. I would select "print" and it appeared to print many times, but never actually printed any tax documents.

I love TURBO TAX, it has been my helper since I started filing my TAX each year. Because of its easy to follow guides it relieves the stressed in. filing my TAX every year.

slower this year , with multiple times that it "hangs up". Supporting details doesn't work properly. did not give me access to farm rental form. did not offer option to print state forms to file after e-filing Federal.

Generally okay. it's troubling that I have to use a $27 upgrade to Premier simply to get one single form (a K-1 1065) that is not included in the Deluxe version. That's a pricey piece of paper.

Turbo tax is alright. In many instances, some things imported needed to be changed. Not sure whose fault that was. Had to look up several things. Could make it a little more friendly.