Cannot compile PDF?! The "print returns" button used to create a PDF now it just prompt a progress bar and close the progress bar and display nothing else. Garbage engineers.

I hate that you engage in regulatory capture to force us to use your service, when the government can perfectly well calculate our taxes and send us a bill.

The interview method is very helpful for the occasional tax filer. Ensures the right data gets into the correct IRS tax form. No need to wade through numerous, complicated and lengthy IRS forms and worksheets.

Abc, easy as 123. It's as simple as that. The guidance is impeccable, user experience is seamless, and you actually learn how taxes works in the process. What else can you ask for?

I have used Turbo tax for decades and have been very satisfied with the program. No need to try any other tax preparation program. Easy to use, just follow the questions.

N/A I have tried to reach experts with no success. I paid for expert advice $50.00, could never reach anyone. I tried to pay for Audit support, while my submission has been noted, no payment has been sent.

Really terrible performance for the 2024 return. The application was laggy and took forever to change screens which it never did in the past on the same hardware.

I used the AI function, and it was helpful. When I would click on a link for more information there would just be a white screen. It may have been my ridiculous computer rather than your program.

Desktop application always seems to have at least one bug each year. The headache of troubleshooting the bug knocks your product down to a 3 start rating. Prior to 2021 the turbotax desktop program never had any issues.

Calculations accurate and pages are easy to understand. However, this year the deductions and credits section was glitchy and required reloading several times.