My previous experience was a Tax Auditor for the State of California for 12 years. I also worked at H&R Block for a season. I have always used Turbo Tax and have had no problems in all the years it has been used.

I first bought the wrong product could not get a refund had to buy premier to do my taxes had hard time installing premier because deluxe had previously been installed took many hours to get problem worked out.

The changes made to the Investment input section was a step back. I hated the new format. Had to enter the same financial institution multiple times each for interest, dividends and capital gains.

This was the easiest tax preparation process I've had with Turbo Tax to date. The software seemed to know what I was needing to do before I realized it myself.

TurboTax dramatically simplifies tax reporting despite of some errors and unclear wording. Expert mediators in the TurboTax community forum are indispensable.

Overall good product. Sometimes clunky and difficult to return or review entered information, particularly on state return. Inadequate guidance on entering 1099 LTC (It should at least be covered when searching for a topic)

After ten years of using TurboTax I can almost always find the answers to any questions on my own. Each year seems to get easier! Thanks for a great product!

Beyond expectations in all respects. Laura was beyond helpful. Patience, knowledge and professionalism resolved all the problems i was having in completing my return. Best online help I have ever experienced!

Turbo Tax has helped me for many years and it is made filing my taxes simple and easy. With the assistance from Terry Asiedu, he was knowledgeable and very professional. He stayed on line until I was completely satisfied. Outstanding! Thank you.

i love using turbo tax but it was much easier to use with a cd for install ,had a hard time geting it to come up but with a cd i got it right away . no cd and had to pay more money