hard time getting product installed on laptop. links were not readily available. could be that overload on intuit end would not let me link up. no indication to me that was the case. prefer the cd instead of this new process.

I first bought the wrong product could not get a refund had to buy premier to do my taxes had hard time installing premier because deluxe had previously been installed took many hours to get problem worked out.

Had a lot of problems getting started with both the federal and state returns. Wanted password from keychain. Did not know how to do that. Unable to put the federal refund towards estimated taxes. No problem doing that with the state return.

Product is good with easy-to-follow instructions. After using Turbo for years, we've become quite familiar with the product and not easy to use a different one.

The only problem I had was with RMD of a taxpayer who died during the tax year with only a partial RMD and a non-spouse beneficiary. There was no explanation of how the the RMD was handled. Someone in the community was kind enough to explain.

They make it almost impossible to print and file state return. I felt forced to file electronically. Will not be using Turbo Tax in the future. Scam.

HSA deduction has software bug which says "hsa has excess contribution". To resolve the problem there is no way to get help other than paying for Tax advice.

I've been using TurboTax since the 2000's and find it to be an excellent tool that I use once a year to get through all of my income taxes. I highly recommend it.

The program is well designed and easy to use. It allows you to move to different parts of the program or follow a step-by-step format. The program also allows for importing of information from other sources

Turbotax did not guide in inputting my IP PIN from the IRS. I had to go to the Forms view and input it that way. Other than that the step by step instructions were very clear.