The terminology doesn't match the documents and need to look up explanations. Does not show the different return amount if you were to switch how you would like to file. The price is getting to high and might be cheaper for a company to do it now.

Monique was wonderful! She helped me so much with completing my taxes. Very professional, knowledgeable and kind. It was a pleasure working with her.

You really need to have all your records ready including a drivers license, checking account information, last years AGI. It would be good if TurboTax told you in advance what you needed so you could sail through the process. It still takes hours

I can't figure out how to tell Turbo Tax I'm really done. I filed my taxes online and paid online. The IRS and state notified me that it had received my returns and payments. Why doesn't my TT know that I'm finished.?

I have been using Turbo Tax for last 8 years. It was excellent and continues to improve. The user interaction and guidance is very convenient and help is always available by experts. I have no plans to switch to any other service.

A little more difficult to download. Prefer CD. Didn't really explain why items needed review. and when reviewed couldn't find problemto cause "need for review"

Turbotax walks you through entering all information so very easy to use. Only issue is that if you have minimal miscellaneous income with 1099-misc or 1099-NEC, Turbot does not tell you on the deluxe version where to go to enter business codes.

The new tax laws for Montana for transitioning the same as federal...is very confusing. Needs to be simplified and explained better. But other than this...it's awesome.

Aside from a few categories which I could not understand, it was as smooth or smoother than when I had my taxes done for me. Taxes are daunting and Turbo Tax made it as simple as think it could have been made.

multi year user. didnt give a five bc ttax didnt tell me even though i was efiling with Missouri that i still needed to mail something. told me after the fact. i dont like that.