I had 2 problems: 1) I sold and bought a house and the calculations did not come out correct. I called and Janice took care of it. 2) a interest amount just turned up and I had to call again, Nocole took care of it. The two ladies were excellent.

I have used Turbo Tax for years and never really had a problem but this year while trying to submit my taxes I had so many problems with Turbo Tax trying to add on fees for other things! This is horrible and should not be allowed!

As user-unfriendly as usual. Would not enter imported Schwab data until I already started doing it manually. Subsequently, found 2 of the same entries, and had to delete one.

TurboTax is too expensive, has errors, and lacks too many forms used by millions. When forms are missing from and need to be filled in separately, it also forces the tax returns to be filled by mail.

I did file tax 1ith turbo tax last year by using a different computer. But it can not find the record of my previous year. that makes more work for me this time.

I got help quickly but turbotax was deleting some of the imports as more imports were made. It was not starting on the first click. It used to start then vanish. Then I had to click on the icon again to start it.

Constant LOOPS when trying to solver problems. Search function stinks. Endless UPDATES--even after reviews and Smartchecks, when it came time, minutes later, to file, I got an error because it needed an Update. FFS, tell me before filing!

Can't download additional state return, although it has been a issue for years. Will not use it next year Can't make payment with credit card during e-filing

Good transfer of documents. On the medical expenses section, I could not right click and add supporting details; may have been my mistake, but if not, this should be allowed

Disappointed with the entering of sales from Stocks & Bonds. I felt it was confusing as I doubled my entries & had to backtrack & eliminate a few forms. It used to be simpler.