I am very satisfied with Turbo Tax, very reliable. I like that it takes you through all of the steps needed to file my returns and that it check things along the way.

Easy to prepare as they walk you through each category. Don't like the fact that they charge you to file a State return. All you are doing is hitting a send button. They charge because they can.

Did not interact with an agent. I started to but noticed you have added a fee for that too. TT did not feel as understandable or easy to navigate this year. I can't say why

I have used Turbo Tax for as long as I can remember. I find that Turbo Tax more than meets my needs for filing my income tax and I am very pleased with the annual results.

This is the first time I have used Turbo Tax and it was very easy. I won't be using a Tax Professional again, because this is as easy and a lot less expense and aggravation over the last two tax preparers I used.

Not sure Turbo Tax recognized Miichigan exempt municipal bond interest. Program does not easily allow Michigan portion of tax exempt interest. If so, where is it?

Have been using Turbo Tax for decades - makes doing taxes significantly easier. Since I have investments the import feature is life save. Puts everything in the correct place and correct form.

It will not let me e-file. The problem is specifing that the pension/annuity from the commonwealth of Massachusetts is non-taxable on the state income tax form. This is about the third year that this partivcular problem has not been resolved.

Stall is new and maybe they will catch it soon--just sits there and finally catches up and everything is fine--used TurboTax for over 10 years and never saw this stalling.

i have used TT for years but each year it seems to have more promotions for pay services and less explanations each year (or ones that are easy to find):(. Offer a link to the fed tax info related to the form a user is seeking perhaps.