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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,281)
  2. 4 stars24% (3,777)
  3. 3 stars16% (2,480)
  4. 2 stars7% (1,138)
  5. 1 star8% (1,260)

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Showing 8,231-8,240 of 15,936 reviews
Oct 8, 2025
Reviewer name: geojoetx
3 out of 5 stars
3 out of 5 stars review

TurboTax is pretty good, but could be better

Always when I get to the review section TurboTax demands some number somewhere. I research it and try to put in the right number, and TurboTax says "wrong, must be between X and Y". In such cases, I really wish there were a feature to tell me "what number is most favorable to the IRS"? Trying to figure out that number is almost certainly not worth the effort... I'd rather just put in a number that ensures I'm slightly overpaying and be done with it! Also... this year I hit the dreaded "we hit a snag" error screen. I nearly had a heart attack as I was hours into the tax return. It kept demanding I redo the same section again and again and would not let me advance. Fortunately I discovered I could X the error window, save the return, exit TurboTax, and restart it, and that fixed the problem. The help I found online suggested "restarting from scratch"! Yikes! In the past I had been more paranoid and frequently saved checkpoints. That is a good practice and I will certainly start doing so again!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Oct 9, 2025
Reviewer name: Grumpy Grizzly
4 out of 5 stars
4 out of 5 stars review

Pretty good, but still is not bug free

I ran into a snag with an error message at the end. When I tried to update my IRS PIN, an error msg popped up saying it hit a snag and suggested I review what I last worked on. I reviewed my entire Fed return and still got the error msg. I found a work around by inputting the PIN manually through the forms function. This is why I gave 4 and not 5 stars.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.

Oct 15, 2025
Reviewer name: FLtxr
5 out of 5 stars
5 out of 5 stars review

TurboTax makes a confusing involved process easier

Tax prep was involved but TurboTax helped keep me on track and able to finish all the necessary detailed information. Importing my 1099s made life MUCH simpler and saved me from any potential typos. Did not have any confusion about the income or deductions involved so no need for professional assistance. May need it next year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Oct 11, 2025
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Quality of Turbox tax has declined

After using Turbotax for over 30 years,I will not use it next year. There are some flaws which haven't been fixed for years. The worst is the interface for entering information for Form 1116. It will only allow you to put in one country for which you pay foreign per 1099. Also I have had problems with charitable contributions of inherited public stock. I often asks for the condition of tangible property. In addition, because I filed for an extension and I went back to my TurboTax app to complete my return it was locked. TurboTax blamed Apple and Apple blamed TurboTax. I noticed that others have had the same problem over the years.I have never had this problem with any other documents.Can't send this review as It keeps asking me for my email. I have entered it correctly and completely. I needed to delete it and put it back in.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Oct 14, 2025
Reviewer name: pearl redwing
5 out of 5 stars
5 out of 5 stars review

I Will Be A Repeat TurboTax Customer!

This was my first time to use TurboTax. In the past I've used CPA's to prepare my taxes. I especially liked the feature that enabled me to import my 1099's. Since I wasn't that confident, especially for the foreign tax credit portion, it was extremely helpful to be able to pay a nominal fee to access a tax expert. Tax Expert Johan was very helpful. He patiently walked me through my forms and answered all my questions and addressed all my concerns.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for switching to TurboTax! We’re grateful for the chance to serve you, and hope to be your go-to for years to come.

Oct 13, 2025
Reviewer name: MARY1216NC
5 out of 5 stars
5 out of 5 stars review

SPECIFIC CHILD CARE QUESTIONS

WASNT SURE IF THE SITUATION FOR MY DAUGHTER (FOR WHOM I WAS FILING HER TAXES) WAS ACCURATE: SHE IS MARRIED, BUT NOT TO THE BIOLOGICAL FATHER OF HER DAUGHTER, THEY AGREED THAT RACHEL FILES WITH MARGOT AS HER DEPENDENT, NOT THE BIOLOGICAL FATHER AND MY DAUGHTER PAYS MARGOT'S CHILD CARE COSTS. QUESTIONS WERE ABOUT HER HUSBAND AND WHETHER SHE LIVED WITH HIM. i WASNT SURE IF THIS WAS BEING APPLIED TO THE CHILD CARE QUESTIONS OR TO SOME OTHER ASPECT OF THE RETURN. THANKS OTHER THAN THAT ITS GREAT.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Oct 15, 2025
Reviewer name: MAM5657
3 out of 5 stars
3 out of 5 stars review

OK, but missed an important tax issue.

Generally good, but there was not an easy option to return to the home page to open another return when I was done with one. Had to close TurboTax and reopen. More importantly, TurboTax did not automatically add the "kiddie tax" forms for filers who are dependent and had investment income over the threshold. If I did not know to do that myself the returns would have been incorrect (very).

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Oct 15, 2025
Reviewer name: Autonoumous Rodriguez
5 out of 5 stars
5 out of 5 stars review

Nice Crypto Upgrades for Turbo Tax

I like that there are more options to connect my crypto transactions. I see that the uploading of the CSV file didn't error out. These improvements made my Filing Easier. There are some nags, but that's just to make sure you are entering the information correctly. I also like that I can connect my Turbo Tax Software with my online account. That's a PLUS! Audit Defense is always good. I found the process to be quicker this year and more precise, the Turbo Tax Lay out is not as busy and easy to navigate. I felt confident using Turbo Tax because there is no additional charge to talk to a live tax professional if I get stuck. I used them last year, they were a hit and miss, but usually a HIT! I didn't need them this year because I got very familiar with Turbo Tax and hope they don't change a thing. if anything, just add more automatic connections to Crypto Exchanges to Turbo Tax, like Uphold and a few others.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Oct 14, 2025
Reviewer name: Pete_101
4 out of 5 stars
4 out of 5 stars review

Turbo Tax could be better

1. Turbo Tax Brokerage Account import does not work with Chrome. This should be explicilty called out in the instructions. When chaning default browser to Edge, the import worked 2. Turbox Tax missed a $14.93 tax credit. I overpaid on NJ UI WF/SWF - 195.93, when the limit was set to 181 (line 14 on W2 form). Turbo Tax did not allow my to submit my tax form with the $195.93 value. I had change the value to $181, so I lost the credit for $14.93

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Oct 15, 2025
Reviewer name: Kate152312343
2 out of 5 stars
2 out of 5 stars review

TurboTax needs real competition. It sucks

Still so many stupid bugs. Someone needs to learn about how to account for options sold that expired worthless. So many incomplete items in partnership forms and other docs that only comes up int he federal check and the dumb software dumps you to a form with no guidance as to how to fill it out or what it's complaining about so you waste time googling workarounds to the software

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401