I have been using Turbo Tax since the MS-DOS days and prefer it over using a tax professional. It handles importing all the standard forms like W-2, 1099-DIV, 1099-INT, I099-R, etc. very efficiently online from banks and brokerages. It is less proficient with K-1 and other less common forms. I wish Intuit couid work more with the major brokerage companies to develop a standard for their tax reporting forms to make it easier to verify that information such as brokerage proceeds are imported correctly and that the various investment fees can be imported automatically. There is still much manual work to be done such as collecting IRA information and medical expenses. Also the state tax handling is much less advanced than the federal, and the instructions can be confusing.

I can't print from TT file. Get this message "Please wait while we prepare your tax forms for printing. This initial setup process may take 2-3 minutes. Thank you for your patience." At this point the color wheel spins, stops and the dialog box disappears. The screen reverts to the PRINT FOR YOUR FILES screen w/o printing.

The changes made to the GUI for Federal the Taxes>Wages & Income>Interest & Dividends home page made navigation, entry and review very difficult in my opinion. Being able to see the summaries for each financial institution on 1 page was much better in my opinion.

I have been using TTTax since 1996 to present. I have filed complicated returns. Stock , rental housing, house sales and purchases, 403Bs, IRAs, etc. TTax has always come through with complete, accurate and correct tax returns. I expect to continue using TTax in the future.

I have been using Turbotax since 2009. Each year I have the same problems. You don't know that I have purchased the program for the newest year. I have to start all over again. Likewise, I purchase the expert help, but you don't know that either. I have to repay and then begin help with the expert. At the end of filing you tell me I did not purchase the expert help, when in fact I did. The left hand never seems to know what the right hand is doing. Other than that, your service is excellent.

I've used turbotax for many years now, thank the Lord Above that you figured out this darn tax code. Not even God can make sense of it. Bless your hearts and we all pray that one day the tax code becomes easier and understandable so that humans can pay taxes easier and without frustration.

I have used your product, on a Macintosh computer, for MANY, MANY years! This year was the worst! Poor product delivery this year Intuit! No CD (for archive purposes) Desktop version WOULD NOT PRINT from within software, State software (AZ) could not handle Energy Efficient Purchase forms - some had to be downloaded from the AZ.gov website, Import from my brokerage account had a very weird login message (totally strange!)... just to name the most aggravating!

When I entered my 1099-MISC from an investment, TurboTax asked the question "Was this an intent to make money?" I answered "Yes", of course I wanted to make money on my investments. TurboTax then tried to enter this as a business income and asked me questions to fill in Schedule C. It took me a long time and research to find out I needed to answer "No". TurboTax then placed this under other income. TurboTax should revise this question for 1099-MISC inputs.

Purchasing and loading the software was a nightmare. It took 4+ hours, locked up and had to reload. Software is difficult to work with and move within the areas. Purchased a second state, computer locked up, had to shut down, lost returns and had to reload and redo return! Software slow! GO BACK TO PROVIDING CD's. Think about providing service to your customer base which should be you first prioity; not saving a few bucks or increasing margins; Charge accordingly!

TurboTax is helpful and I've used it for many years. Over the years, my taxes have become a little more complex with stocks and limited partnerships. I was very disappointed to find out that TurboTax could not fill out a Form 8990 (Limitation on Business Interest Expense) for me because it was "not supported." It doesn't make sense that a software program designed to help you file taxes, can't fill this form out.