Taxes are never pleasant particularly when they are paying for a regime that has gone rogue. However, Turbo has made it simple and straight forward and allows the common man, although I have a number of degrees including economics, to go through it fairly quickly.

For my 26 years of using TurboTax, Premier 2024 Mac Desktop is the worst of all per quality, rebustness, user friendliness. It took me 3 times as much time than usual, install/remove/install, and numerous restart (TT freeze or file not able to open, and created multiple data files. There are so many bugs and malfunctions. This product has lived decades, quality like a newly launched. So disappointed.... Will considner switch to something else

Could not get the program to download on my computer. After three hours of trying, I called TurboTax and the help line operator (Selena) was very patient, helping me. She could not get the program to download on my computer either. We moved to my husband's computer (EXACTLY the same as mine) and after two hours we finally were able to download the program. I WANT A DISC NEXT YEAR! The program worked flawlessly as usual, but using my husband's computer has been very inconvenient.

The 2024 version of TT is significantly harder to use than all previous versions. TT needs to get rid of the AI Guidance and revert back to the Search and Jump To format. Also, it needs to revert bckk to the older version when one looks at entered dividends and interest in-put.

Tax process worked as expected. I get tired of all of the different pay portals. I just want to know what my cost is up front. If I have 2 states, I have to pay for an extra one. Then an hour later I have to pay to transmit. So now I have paid 3 different times, one for the initial purchase one for the extra state and one for the e-file. I want it all as one number rather than having to re-entire all of my info multiple times.

This was the most difficult year I've had using Turbo Tax. There were questions related to my investments that I haven't answered before. I had to consult with my advisor to answer some of the questions. I spent more time completing this return than I ever have before. I imported the information from my financial institution just as I have in the past. I expected all questions would be answered and I wouldn't have to call my advisor.

Got Premier to help with stocks and bonds, but I still have to do everything manually. Automatic import from Fidelity and Merrill is incomplete. It's normal to have internation stocks with foreign tax withholding, Turbotax doesn't help with that. It's complicated and they just link to the documentation and say figure it out. Not really a Premier experience. Just trying to get me to pay for advice by crippling the software?

This sure beats filling out the tax forms by hand! The step by step instructions make sure you have all the proper forms, and it populates each line for you automatically. I like doing my taxes myself, I feel like it gives me a sense of control that I'm not willing to give up by hiring an accountant, but I like having the automated system check my math and make sure I'm not skipping any steps. There are other companies that will provide a nice interface for you to fill in your tax information, but each year I stick with the TurboTax desktop version because of the user interface, local to my PC file (I use the desktop version instead of the cloud version) and excellent customer support when I need it.

I have been using Turbo Tax Premier for over 10 years and have been happy with product. However, the 2024 Premier version had a bug in the program when trying to input 1099 INT data. I wanted to input the information manually, but every time I selected " I'll choose what I want to enter", it took me to a screen to download information from financial institutions, with no option to skip downloading. I had no way to get to the screen to input the data. I called the Turbo Tax help desk, and after working with the support person they had me delete all the download options on the download screen, which then allowed me to the screens to input my data. Hopefully this problem will be fixed for next year's version.

Turbo tax is easy at the start but hard to review and modify at the end. It does not give yu easy access to a profit and loss statement for a business. It is also difficult to complete the payment screens when all fields are blacked out. It also does not allow a taxpayers coming from a different provider to stay with their chosen tax expert