The software installation has been a consistent problem since the Windows 11 requirement. The software installation package keeps insisting that I have no internet connection, which is completely inaccurate. When trying to engage "Expert Help", the hyper link inside the program again insists I have no internet connection, yet my browser can connect to Intuit with no difficulties.

I've used TurboTax for many years and loved it. This year my taxes were mor complicated because of a new immigrant wife. Very disappointed in the way the program handled foreign accounts, foreign taxes paid, etc. Took hours longer to do then I expected.

It works, but it's too expensive, buggy, and time consuming. Here are my main complaints: Entering K-1's is a pain. K-1s for PTP's should not be so hard. Why can't Turbo Tax make it simple to split off a second K-1 when there's info in Boxes 1 and 2. Why can't it fan out a whole set of K-1's when I have a K-1 that breaks out for three partnerships - especially when two of those have Box 1 and 2 filled in (Looking at you, ET) Now let's talk bugs: (1) Every year there are bugs that cause stumbles that I have to work hours to get around. This year, it is certain bits of info that TurboTax asks about and then it is impossible to get back to. It will ask you something you answer but then you back up to change it and it is gone - No way to ever get back to it. One of these happened in the main program and another in the state tax. (2) When I tried to open a saved copy of my tax from before I started working on state, due to the aforementioned bug, it wouldn't open the state - it just sat there. I could skip over state and file but I wasn't going to do that with out at least looking at it even though the numbers were right. (3) Trying to work around bugs, led me to save several copies of my taxes. Turbotax doesn't allow me to see the whole name when I'm trying to open a file.

I have use TurboTax products for over 30+ years. I use both TurboTax 1040 and TurboTax Business desktop versions. During one of the TurboTax updates there was a notification that TurboTax was going to do away with the Forms mode and would only provide the Step by Step method for inputting information into TurboTax next year. This would be a tremendous burden to many long-time users of TurboTax. I do not like the Step by Step method to input my information and even dislike it when I am forced to use it for the final review before I e-filing my returns. If this is not available next year I will have to find some other tax software program to file my returns. This would not be a product enhancement for TurboTax products and I would hate to have to learn how do use another software tax program. I have recommended TurboTax 1040 and TurboTax Business to friends and business for years. I don't think you want to lose me a loyal customer and supporter of your services.

I have used this product for many years. However, I had several issues using your software this year. When manually entering data for both interest income and charitable deductions, you software worked poorly. It did not update and display the information that was manually entered. Unlike other categories, it left the fields showing as blank leaving me with the impression that the data had not been processed for some reason. I then entered some of the data more than once trying to get the values to display. When I left the category and went in to another option, the data I entered had apparently been stored in memory and then finally updated the specific transaction with the total or the duplicate entries I had entered trying to get the data display. I then had to go in and delete the duplicate entries since they were clearly overstated at that point. Very annoying. I also had a problem with the state return (California). I went through all the on-line prompts for data the state schedule including the error check process and was at the point where you then move forward with filing. However, the state return amount simply showed zero. Since that was obviously wrong, I went to look at the preview of the state schedule and it said no form had been generated. I ended up saving all of data and completely exiting the program at that point. I then relaunched the TurboTax software and all of the calculations for the state return finally kicked in and created all of the applicate forms for the state return. I have never been as frustrated using your software as I was this year. I have always thought you had a good product. But if I encounter issues like this again next year, I will be looking for another option.

Used to be the best product, and now they are all about the upsell. $83 JUNK! with no help or answers unless I paid more money. I hope the people that make it are ashamed of what garbage their products have become. There used to be support. nothing now.

This year TurboTax didn't perform as in the past. The transport of information from financial institutions did not work correctly so it required manual entry. My state does not require state filing of taxes but TurboTax is now set up to almost require you to file unless you take action not to. The software should be aware of which states require filing.

You really took a step backwards this year. The investment import and presentation on your screens is very poor. Also, there's no way to tell if the information was imported once or twice. Search was horrendous also. I searched for how to delete a (duplicated) form and got no help at all from the search function. Fortunately, I clicked through all the choices at the top of the tab (file, print, view, etc.) and found a "delete form" choice. I also searched for "IP PIN", but the choices were quite cryptic. I'm thinking of changing next year because the product is moving away from user-friently.

I appreciate the walk-throughs and the pop-up bubbles that give brief explanations along the way. I also appreciate the 'forms' button so we can see how the information is entered onto the actual forms. I'm not sure that we are using the correct Turbo Tax, however. --premier version. I'd like to explore our options to properly identify the correct version of Turbo Tax moving forward.

The return was rejected, same as last year, because there are no prompts asking about marketplace health insurance. After I received the rejection notice, I remembered that the same thing had happened last year. I don't know how many others have had this same experience, but it has happened to me two years in a row. Maybe I just seem to overlook this or maybe the software needs a little adjustment?