Software inaccuracy in transferring and displaying calculated depreciation on rental property to summary screen on the Asset Entry Worksheet and to Sched E. Had to Select Sched E enter some info manually. I tried forcing TurboTax to recall; then went through each question in the interview very carefully and this didn't work, so I made the manual corrections by deleting the asset, entering everything again and showing the depreciation recorded in prior years. It was a giant pain and quite frustrating.

The interface has the annoying property of returning to the TOP of a list when you finish one of the list item edits. Please change this behavior so the TurboTax interface shows the part of the list containing the item just completed by you. Your phone support is awesome! Nice, knowledgeable people.

Have used TurboTax for years. It makes tax filling simple, especially the new computation for tax on Social Security. On the other hand, I was disappointed that I could not use windows 10 anymore. So, I had to use my wife's laptop instead of my old reliable desktop. Also, would have liked guidance on form 8621, but I suppose that's too rare for Intuit to support.

I appreciate how the program can either walk you through each possible tax area, or lets you jump to where you want to go in the tax filing process. I also really like the helpful information that is seen by clicking hyperlinked help areas on the screen.

Intuit previously had a great product in Turbotax. This year 2025 (Premier) had many problems. Glitches that did not update properly or areas where it did not ask the proper questions like it did in previous years. I filled out the Maryland tax area and it reported a zero for a return until I went back into the Federal side and updated the 1099 area then it showed a figure. Previously we had to get personal identification pins and yet it did not alert me to that area to enter those numbers which it did in earlier years. I got to the transmit of file area and it said that Maryland was paid. When attempting to e-transmit the files it said the receiving area in Turbotax was busy. I had to close the product and reopen it. I tried again and this time it wanted the $25.00 for the efile of Maryland taxes. After all of that was taken care of it finally transmitted ok. I have used Turbotax for 8 years without problems. It is unlikely that I will use Turbotax next year due to all of these and more issues

2025 must have been a tough year. TurboTax Premier (Mac desktop) was a mess on first delivery. Installation failed repeatedly, except when it didn't and put nothing on the screen, or got stuck trying to update from within the app itself. It took almost the whole tax season for a fully-capable app and all the necessary tax forms. This is the latest I've been able to confidently file my federal taxes since I started using MacInTax, then TurboTax for you taxes.

I like using Turbo Tax it is usually very easy but sometimes there are grey areas and no help available, I tried chat support, community help and FAQ my questions were not there. I called 4 times on 800 number and was very frustrated with the automated assistant questions prior to forwarding me to a specialist. Two of the specialists were very vague and did not answer, the other 2 were absolutely fabulous. Helpful, polite and the reason I gave a better rating.

I've used Turbo Tax for years so maybe I'm just getting old, but I feel it's just getting more confusing. Costs were very confusing when starting out online. So I bailed and got the desktop version. But then it was still pushing the online version. (I like looking at the forms to see where the numbers are going and I couldn't see that as an option online.) I really wish there was an way to streamline checking if we have enough deductibles with the new higher limit instead of spending all the time needed to enter it all in just to find we are way short. Also, after all this time why can't the state be more like the federal's question and answer? I don't think the program helps much with state taxes unless you know a lot about it already.

Whatever changed from 2024 (and previous years) to 2025 TurboTax made it confusing, and I had problems trying to download information from Fidelity. I've used TurboTax for 20+ years, but my experience this year has me considering to find another tax software.

This year completing the return was time consuming! Instructions in TurboTax are becoming more cryptic and not easy to follow! You have SO MUCH white space in the Forms! Why not use it?!! I wish I could give it 5-stars, because I really like the software. Please see below.