Your tax software has become childish and uninformative. Your lack of CD options is disgusting. Your push for subscriptions is like begging and needy. Your push for online tax assistances is a gimmicky play for more income. You have become a sleazy company.

Not as simple and easy to use as it has been in the past, and Ive been using TurboTax for a very long time. This year TT did not automatically import data from my previous years return as it had in the past. The TT Online option was confusing, in that initially TT seemed to want to steer me in that direction after I had already purchased and downloaded.

I am very unsatisfied with the premier software this year. I had to re-enter and troubleshoot that took valuable time out of my day. I have used turbo tax since I started filing taxes. I won't be using it next year. I wasn't able to upload documents and had to manually input them. The software has gone downhill. Customer service was okay. They tried, but I felt like they wasted my time.

It was not a smooth transition this year. If your old like me, it was more complicated than usual. If you are retired you need to "record" the recommended dollar amount of RMD as calculated by your investment advisor because either IRS or Turbo Tax will ask you to input it when completing your return. I also wish they would give the option of itemizing or taking the standard deduction, rather than timeless energy wasted on completing the deductions only to be told it is better to take the standard deduction (that you already knew).

I've used Turbotax for over 10 years or more. Your money grab is spoiling the respect I had for this software. I downloaded the software online but it FORCED ME TO USE LIVE ASSIST saying i could just downgrade it later in the process which was a lie. You cannot remove the money grab for "live assist". I had to delete my entire return and purchase turbotax premier from a vendor i trust and start again to remove $100 that you wanted to charge me from your turbotax website ... SHAME ON YOU. Your product is good... your attempt to cheat people for more funds is not.

Your software is becoming more and more cumbersome to use. If I go back to decide not to use a certain portion of the software, it should not keep coming up for me to complete the forms. Also, at the end, the printing process is really not in sequence order and is difficult to understand and what steps to follow. I only keep using TurboTax due to rentals, but once those are sold, I will try something for user friendly. Also, since a hard disc is no longer available, and the version must be downloaded from your web site, your costs have gone down, therefore you should pass the cost of NOT manufacturing discs on to your customers.

4 Stars off because I was asked for my AGI. I have used turbotax since 2017 and I was never asked. I have all my turbotax files saved on a external hard drive and had it scanned at the beginning of this years taxes. I used the same email to log on. Yet I was still asked for my AGI, I filed my taxes with turbotax. I have heard horror stories of people that could not file because of AGI.

For the first time, I used the Mac desktop version of TT Premier. It couldn't read my 2023 tax file which I had saved in OneDrive and I had to manually enter data. Ridiculous. When it came to e-filing the Federal return, the transmission kept failing because my product was apparently not fully updated. It was not exactly easy to figure out how to do that. Sheesh. If I had not been using TT for more than 20 years already, I would have just switched to another product. Not a happy camper.

All went well except the foreign tax cr computation worksheet...it kept asking me to insert three lines of info that I did not have or know what it needed i.e. Part 1, taxable income. 4 b (1) c, (2) c and (3) c didn't fill in from my uploaded investment account UBS. Still not sure what they wanted in there and put in a zero and it wouldn't take that so I put in a 1 just to push past this. As I know I didn't have any interest expense.

Better than H & R Block software. Pretty easy to use. Had a little difficulty figuring out if we were getting the Colorado Tabor refund. No radio button, just 2 questions at the end of Colorado return marked, "Qualifying for the Colorado Sales Tax Refund".