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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,867 reviews
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  • 2 out of 5 stars
    2 out of 5 stars review
    4/9/2025

    Not a fan anymore

    Unable to confirm accrued interest was recorded properly, but search says Turbo Tax has a bug. Unable to select forms for review. Not easy to see how to save filed documents Not sure I'll use Turbo Tax again
    No nickname taken
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    4/3/2025

    Very disappointing

    This years PC version would not pull in my last 3 years of PC based tax returns. I had to re-enter all my info - meaning, no advantage to stick with your product.
    Ken Wind
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/19/2025

    improvement needed

    Entering data for publicly traded Limited Partnership is still inadequate. (Though improved from previous years.) I had a rough time figuring the passive income tax credit.
    Kornelius
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/1/2025

    Turbo Tax Frustrations

    While TT does its job the frustration with data not importing from previous years taxes makes for too much manual entry. Also, every time I open it you have to manually go back to where you left off. Really not making things as easy as they could.
    BobNew
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/3/2025

    No foreign tax credit for US earned income.

    I am Canadian commuter working for US company. My US company pays part of my income tax to Canada. TurboTax does not provide an option to claim foreign tax credit for income earned in US.
    John Simon
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/2/2025

    Turbo Tax is unnceccesarily complex

    It seems that it gets more complicated each year. I am starting to feel like you make it more complicated tha it really is just to get us to keep coming back next year.
    jjj000
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/17/2025

    RMD calculation Issues

    Some of the sections related to RMD entries were unclear. The software erroneously calculated additional taxes due. I had to create an amended return and manually correct some errors.
    Denw1
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/19/2025

    18-year user

    I've been using Turbo Tax since 2007 and it has guided me successfully through a small business, stock transactions and rental real estate. I did miss the "automatic update" feature of the software this year.
    Ever lovin jelly bean
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/28/2025

    Turbo Tax used to be simple and easy to navigate

    1. your new format is redundant 2. you charge $25 for state filing 3. you also have "ads" for other services 4. I feel like I am buying a new car with all the signature lines....you are over priced!!!!
    Rick8246
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/3/2025

    2024 Turbo Tax inferior to past years'.

    Very frustrating. Does not flow as well as past TurboTax programs. I could not print selected tax worksheets. For example, I could not print the estimated tax worksheet for 2025.
    dPatt54
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/22/2025

    We LOVE TurboTax - it makes tax time easy!

    We have used TurboTax for several years now because it makes doing our taxes really easy. It takes much less time than gathering all of our paperwork and taking it to someone else to do them. And, our refund is always great!
    WILisa
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/12/2025

    CA State efile payment error

    California State return; Payment error, "hit a snag, try again". Changing browsers, clearing cookies did not help. Purchased by phone- state efile return- state efile confirmation number- success.
    Michael1265
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/11/2025

    TurboTax is good, but can be better.

    Every year the format changes, some good and some bad. The Interest and dividend page a one screen of mess. In days where most laptop screens are touch, TurboTax doesn't work very well
    DonInNCal
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/3/2025

    I'm done with Turbo Tax

    I will not use it again...and have been doing so for more than 10 years. They continue to have bugs in the software, some that don't allow you to efile the state...but no way to get your money back once you have figured out they have screwed up.
    madp75
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/7/2025

    TURBOTAX IS VERY SIMPLE TO USE

    I HAVE USED TURBOTAX PREMIER FOR SEVERAL DECADES. I AM REASONALLY FAMILAR WITH NAVIGATING THE SOFTWARE. THE BEST PART BEING YOUR REPRESENTATIVE ADRESS ALL MY ISSUES TO MY SATISFACTION.
    PRVV
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/11/2025

    Unable to print tax returns

    I used the Turbotax desktop account , the interface does not look good but the instructions are east to understand , The major problem i encountered was with printing the tax returns . I am unable to do so
    Hinduja
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/29/2025

    review did not generate city of detroit return

    Pretty good but have no idea why it didn't generate city of detroit return on one of the files, yet did for the rest. I even upgraded from initial basic purchase to premium.hmmmmm
    Bill1712
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/15/2025

    Success with TurboTax!

    I was able to successfully prepare and file my 2024 taxes. While there were some user interface changes tat i had to navigate through, everything worked out well.
    kjim047
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/12/2025

    Great Service

    Had a problem e-filing... transmission failed .... Needed update ... after the update e-file was sent and all is good... rep told me where to check for updates .... she did a great joB..... thanks
    efilie 2024
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/6/2025

    no more HUD1

    Using Turbo Tax premier. Have issue with the HUD1 because I recently bought house and rent it out. HUD1 is no longer exist. Please update since it has been years.
    Moonvietnam
    Originally posted on
    turbotax.intuit.com