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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,867 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    4/2/2025

    Product is mostly excellent.

    It is mostly excellent. Some problems dealing with addresses where one lived during the year and where IRS is meant to send communications. Some problems dealing with previous year data when two taxpayers marry during the year.
    Jack 1946
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/16/2025

    mostly satisfied

    multi year user. didnt give a five bc ttax didnt tell me even though i was efiling with Missouri that i still needed to mail something. told me after the fact. i dont like that.
    jrs124
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    3/16/2025

    2024 Full of Bugs

    I had problems with installing the program this year, also problems with updates. It gave errors, it took multiple efforst and had to do manual patch updates/installation. This has not happened in the past.
    Stokman
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/24/2025

    TurboTax Premier is suffient

    Changes to int div were confusing. Should offer to print ONLY pages needed for IRS. Review of state went in circle, had to use the show topic list to get out of it.
    any thing
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    2/22/2025

    Problems with ItsDeductible Import in 2025

    Was never able to import ItsDeductible data no matter how many different ways I tried. I have always been able to do this on first try in years place.
    TheHat 1
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/15/2025

    Necessary

    As painful as doing taxes is I wouldn't be able to get through it without TurboTax. The direction could be a little more clear when doing married filling joint return for which partner you are entering information for.
    wlfrench
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/2/2025

    So easy to use

    I was easily able to complete the process without any assistance even though my income includes investments. FYI I have no actual accounting training.
    Ken410
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/1/2025

    It's getting harder

    Not sure if it is the tax law, my taxes getting more complicated or turbo tax but it is getting harder and harder to do my own taxes using turbo tax. If I didn't know about where my total taxes should be I have probably made a few mistakes.
    RJK13
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/6/2025

    ONE HICCUP IN FILING

    ONE HICCUP IN THE FILING SECTION FOR VA STATE. THERE IS NO OPTION TO ELECTRONICALLY FILE LATER. I HAVE AN ACCOUNT WITH THE STATE TO PAY TAXES AND DON'T WANT TO PAY THRU TURBO TAX WITH MY BANKING INFORMATION. THIS OPTION SHOULD BE ADDED.
    NORAGW
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    4/11/2025

    Turbo tax needs to get their desktop to work bette

    It has rejected my e-electronic filling beacause my husbands birthday doesn't match with sign to submit page and it wont take me bakc to that page so there is no way for me to corrected.
    momalu
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/20/2025

    Just OK

    Confusing for a first time user that must file in multiple States with investment income variables for each State. A quality tutorial would be helpful.
    Ethan B
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/28/2025

    Great product but getting too costly

    I enjoy using the product, makes filing my taxes much less of a burden. I don't however, enjoy the pricing and add-on costs. In the 21st century, e-filing should be an included function of the software and not an additional fee.
    Dean Sp
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/6/2025

    Turbo Tax Is Awesome!

    I have used Turbo Tax for over 20 years. I used it when I had rentals and now, I have stock items to add so having this program really simplifies my end of it.
    A Coleman
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/8/2025

    State filing costs more; getting too many NOT RESP

    2024 was first year that i kept getting "NOT RESPONDING" on same PC as last year. Otherwise the general use of the software was similar to last year. Noticed that Intuit increased the cost of filing State Returns.
    bikerbehr
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/28/2025

    2024 improvements

    It was easier to correct mistakes this year. Entering 1099-INT and 1099-B was confusing compared to last year. I was thrown off by having them all on one selection screen.
    BC456
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/25/2025

    Great Product

    Somewhat more difficult than prior years but still a very useful and well thought out procedures. One area that made it a bit more difficult is the difficulty in listing interest income should there not be a 1099 or an institution involved.
    AlanR0073
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    2/27/2025

    Very disappointed!

    Very disappointed, as a retired CPA I found the new format very confusing. Wasted time going back and forth to get information from different forms and not sure if I had recorded all of the info on the return in the correct format.
    Eddieboy46
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/16/2025

    Very Pleased

    I've used TurboTax for years. This year was a little bit different for us, but I had no trouble reading and following the directions. Things went smoothly.
    Har G
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/17/2025

    Frustrating

    Very frustrating to have to call to get credit for free state return when actually preparing return the software asks if it should apply "Free" return. Grrrr:
    Scooter562
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/25/2025

    Problems never fixed

    OID summary screen is never correct. US Government interest from 1099-DIVs is not prompted, have to go all the way back and enter from scratch. Too many TurboTax sales pitches. State tax filing should be included.
    KlingKlang49
    Originally posted on
    turbotax.intuit.com