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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,867 reviews
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  • 3 out of 5 stars
    3 out of 5 stars review
    4/7/2025

    Disappointed

    Lots of trouble loading it, much prefer the CD version as in the past. Plus I was supposed to get 1 free state e-file and yet I was charged the normal fee (no one else has used it before me)...false advertising!
    BusyLadyLyn
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    5/20/2025

    turbotax is very useful

    turbotax makes filing easier. i really enjoy using it. I did not understand why it did not has for our IP pins however and I am concerned that the IRS will reject.
    rupertina2025
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/3/2025

    exceptional softeware.

    I have used TurboTax every year since 1991. in that time I have only had one error and it was my fault. t'urboTax has consistently been on top of all the changes of tax law for the past 34 years. Thank you.
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/23/2025

    Helpful, but less reliable than in the past

    More problems this year with printing and importing than ever in my 20 years of use. Does the simple stuff, but makes you fill out complicated worksheets manually which somewhat defeats the purpose.
    nstn
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/2/2025

    Turbo Tax user for 10 plus years

    I am very satisfied with Turbo Tax, very reliable. I like that it takes you through all of the steps needed to file my returns and that it check things along the way.
    LouZnLou1
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/14/2025

    Great Tax Product

    I've been using Turbo Tax for a few years now. I like the way it asks all the questions to make sure everything gets covered. The "help" buttons offer a brief description of items that I found helpful.
    DDfish
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/5/2025

    could be improved

    overall easy to use.Turbo Tax does not automatically transfer section 1256 contracts from your brokerage statements. This creates extra work and should be addressed.
    Apples2633
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/28/2025

    TurboTax Final Review

    TurboTax answered a question on a very difficult return. Sometimes you have to ask more than once and it would be nice to get a person back if you asked to talk to them again.
    harrisjp
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/26/2025

    Consistency of T-Tax is Key!

    Always efficient, clear and easy to use from year to year. I appreciate the consistency and the ability to purchase the desktop version for my own records. Even though I am transmitting returns over the internet, I prefer not to file them online.
    Gray Owl Cats
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/26/2025

    TurboTax 2024

    First experience withTT. Once I understood the software, it was easy to use. Next year will be much easier. Saved me $325 by not having to use my accountant.
    Spike 1S 72884
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/8/2025

    Please don't charge for the state return.

    Overall it is a great program. I'm very disappointed that you are now charging for state returns instead of giving 5 free state returns with the purchase of the federal Turbo Tax
    GWman
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/25/2025

    It is great but needs some tuning.

    I have been unable to file electronically due to my dad passing away and the SS number shows for a deceased person. Obviously, he has passed, why not allow this to go thru? Only solution is to file by mail, which delays the return.
    Abrito2181
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/11/2025

    Works OK

    Works OK. Opportunity to make it simpler and have better in-program advice. Also, would be great to pull in the information for quarterly breakouts.
    bwwwww
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/30/2025

    You can do better.

    Used Tax Turbo for years. Always loved it, but this year I found it a little sloppy. Maybe it is because I'm old, but the flow didn't always feel smooth. One place with no "Back" button. You guys can do bettrt.
    Review by
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/26/2025

    Long time user and still very happy

    I've been using Turbo Tax 20+ years. As a CPA who specialized in audit, NOT TAX, I found Turbo Tax to be the easiest and safest way to file my taxes. It caught my mistakes as well as oversights!
    wendyzurstadt
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/21/2025

    Could be better

    It is very hard to find the worksheets or anything else when you are told you have an error or something wrong with a worksheet. Why can't you just highlight the form and be directed to the issue?
    ich322
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/16/2025

    How much easier does it get!

    Only request is to show a running comparison between Standard Deduction and the running total of the Itemized deductions - that will help me to know how much harder I need to look for stuff (or not)
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/23/2025

    Awesome, can be better

    As always, we get an easy going tax return filed by ourselves by using Turbotax. It's very good tool for us. This year we selected Premier, but was charged $45 for "Premier Service Fee" when file the return, which is unexpected.
    ZQ128
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/23/2025

    Turbo Tax is awesome

    I highly recommend Turbo Tax tax preparation program to EVERYONE! I have used it for years and have never had a problem. The IRS has never questioned anything on my Turbo Tax prepared tax return.
    Micki1234
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/15/2025

    Ease of doing

    I have been using Turbo Tax for the past 18 years. So easy to use. The best thing I love is we don't have to reveal our personal/financial information to anyone locally if we use Turbo Tax!
    Paul B Mathew
    Originally posted on
    turbotax.intuit.com