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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,867 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    2/10/2025

    Good software

    Overall, good tax software. The only problem I had was not being able to easily close the window for state tax option since my state does not have a state income tax.
    OmRK
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/26/2025

    Program was great, Billing needs improvement

    Even though I am an "Advantage" member, I was charged $25 for my state return rather than $20 as advertised. Otherwise, all else was fine and as expected.
    AZ George24
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/9/2025

    TurboTax forces you into unwanted service options

    TurboTax would not let me complete my tax return without requesting my information for the audit review, even though I had opted out & removed the option from the review step. Unacceptable!
    KM24uc
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    3/21/2025

    Turbo Tax WAS awesome

    Has been great for the last 8 years but all of the extra charges and addons not to mention the No Free State E-File $25.00 extra FEE might be cheaper with another product or just pay a tax prepare.
    goodbyeturbotaxnofees1776
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/13/2025

    Update issues is a major flaw

    I have been using Turbo Tax Since before 1998. It is a major Pita to update now and that needs to be addressed. Its enough to cause me to look at other tax filing means.
    Tsanicarter
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/14/2025

    What happened to free state filing???

    Registering with Intuit for payment as we are trying to e-file is unnecessary. Why not include this is the price of the software as a Free state submission? it was this handles this way in the past.
    Irritated in ALA
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/12/2025

    A bit buggy this year

    I've been using TurboTax for years and will no doubt continue to use it. But it seemed a bit buggy this year, especially when I jumped back and worth in the sequence of questions and data entry windows.
    DanW82
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/12/2025

    Easy and Complete to Use

    This program although a little different from years past still is way easier than using the books/forms provided by the IRS. Selecting the catagories, filling in the fields is much easier than trying to become a tax professional.
    Old RvEr
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/3/2025

    unable to transmit efile

    I received message unable to transmit try again later. The issue I had was when I went to turbo tax, it was suggested that I change my browser from google to firfox. However, the next day I was able to transmit my files without making any changes
    Nelson1960
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/15/2025

    Missing critical - Dark mode and Fonts in App

    The app is beyond usable in terms of UX elements. 1. There is no DARK mode 2. The fonts are so miniscule - there needs to be setting to change to user preferences Some topics may need more directions
    Tax20251
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/2/2025

    TurboTax easy to use

    My experience was much like last year. I appreciate the same software user interface. I only would .like TurboTax to provide the last 4 digits of individual account numbers to better associate with the 1099 XXX forms.
    Chief of the clan
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/14/2025

    Reliable

    I have used Turbo Tax to personally prepare my taxes for more than 25 years. I have always found it convenient and like to ability to prepare my taxes independently.
    Flyinggroundhog92614
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/2/2025

    Economical and Thorough

    This is a great program - when I switched from an accountant it saved me a lot of money and the accuracy is as good or better. The carryover from year to year is such as fantastic feature.
    KenFnk
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/14/2025

    Turbotax saves us a CPA or tax preparer fee!

    I always have to call for help. The representative had a beautiful speaking voice, helped me get started in a jiffy. I chose the option WALK ME THROUGH EVERY THING. It worked best for me.
    b740
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/9/2025

    Relieved with TurboxTax, its great

    I had some confusion regarding reporting my rental property income and associated mortgages. But the tool tips and other instructions helped me navigate the process fine.
    MayankS
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/5/2025

    K-1s

    You need to improve Turbotax for K-1s. I'm not exactly sure my tax return is correct with the way you handle K-1s for limited partnerships. A tax expert should review this very thoroughly.
    K1 Improvements
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/24/2025

    Turbo Tax is a wonderful tax prep tool!!!!

    The ONLY issue I had as a first time preparer with stocks/dividends, etc. to report the stock reporting directions was like reading Russian. I was so confused. But I kept plugging.
    Hailmw
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/12/2025

    Form 8606 inherited IRA with a Basis

    Why does Turbo Tax not allow users to fill out Form 8606 for inherited IRA's with a basis. Because of this I can't file electronically. Very annoying.
    John6080
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/7/2025

    Decent software, annoying and constant up-sell

    Overall good software but the constant up-sell very annoying. The $10 for the state software when Washington State does not have a state income tax was stupid.
    SierraWashington
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/28/2025

    Turbo Tax always works great!

    Turbo tax always works great. Only thing that would have made it a little faster was being notified of software updates being available prior to trying to efile. But great product as always, will be using next year for sure.
    kkovach
    Originally posted on
    turbotax.intuit.com