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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,867 reviews
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  • 1 out of 5 stars
    1 out of 5 stars review
    4/14/2025

    AWFUL

    I COMPLETED REVIEW SUCCESSFULLY. SUBMITTED ALL THE INFO TO FILE. FILED THE FEDERAL, WENT TO THE STATE, AGREED TO FILE THE STATE, NOW IN AND ENDLESS LOOP. BRINGS ME BACK TO CHECKING AND FILING. I HAVE NO IDEA IF ANYTHING WAS SUCCESSFULLY FILED.
    PAUL11954
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    2/24/2025

    i HATE the new way to enter the interest, dividend

    I would like to say i HATE the new way to enter the interest, dividends, and capital gains. Just terrible! The old way was much better. I have to enter the same Broker three times just to enter the interest, dividends and gains.
    Mr_Joe
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    3/11/2025

    Underpayment Penalty

    I had alot of trouble with underpayment penalty. I had a refund and paid an estimate for my roth conversion and still had to annualize my income. The annualized income was a very lengthy and time comsuming process.
    The Ca Kid
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/22/2025

    Taxes Made So Much Easier!

    I trust TurboTax for probably 10 years now, through dealing with rental property, new marriage, 4 house purchases, and more of life's events. All my concerns were addressed as I entered my data. Love it!
    Gerrynlv
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/26/2025

    Keep It Simple As Possible

    I've used TurboTax for years now without failure However, it just keeps getting more "sophisticated" every year probably due to our "friends" in DC. Perhaps make a version that's tailored to Seniors that keeps it "keeps it simple" as possible?
    LGJ4Taxes
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/12/2025

    Easy & great tool -but do you prep homework first!

    Easy to use so long as you have done your homework throughout the year and saved and segregated your tax forms and if retired,\! e.g. - understand what your Min Required Distro is for 1099-Rs
    I am Sam I am
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    3/22/2025

    App crashes are painful. Can do a lot better

    Keeps crashing EVERY SINGLE TIME I open it. The scrolling in income and deduction section does not work. It keeps resetting to the top when you click a button.
    DJ Da
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    8/31/2025

    TurboTax Premier - Awesome Product

    This product great for use with side business like rental properties. Excellent resource available online or in person. The ItsDeductible tool takes all the stress and headaches of valuating donations off the table.
    Huey54
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/8/2025

    Well Done Turbo Tax

    I feel confident in filing with turbo tax over last 20 years. Well done Intuit. There are still a few bugs in download income data thatt Intuit needs to address but overall a pleasant experience.
    SfcWx1
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/6/2025

    30 years of success

    have used it and earlier version for over 30 yrs. The walk thru process with good instructions and prior years data shown is invaluable. In years using have never had Federal or State issue.
    Turbotax the key
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    3/29/2025

    Did not like the update for 2024.

    Reviewing the 1099s were a pain since there was no account number listed until I clicked and opened each box. I have multiple accounts with each of my banks / brokerages.
    KC202020
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/16/2025

    not good at solving e-filing problem

    Good in keep track year over year information. But bad in helping solve e-filing failure problem. If TT can't succeed in e-filing. It defeats big part of purpose of using TT.
    ttuser222
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/27/2025

    Overall good product

    You're pushing the tax help too much to the point it's annoying. I noticed this year that when you complete a section and click continue, you are taken back to the beginning and have to scroll to where you believe you left off.
    MaryanneS
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/12/2025

    Not too Bad!

    A little frustrating to navigate at first but I believe I have the program figured out. It seems to be a great product and made taxes soooo easy. I am looking forward to filing next year's taxes.
    This too Shall Pass
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/27/2025

    Outstanding!!!

    Our Turbo Tax Specialist Karl was awesome! He was knowledgeable, professional, and most of all very patient. We could not have done our taxes without him. Karl --Thank you!!!
    Broc123
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    1/30/2025

    gets the job done and e-file is great

    generally worked o.k. but software was not as friendly as version installed from CD in past years. i.e. would not import prior years personal information nor some historical data as I have used turbo tax for at least 10 years
    bob8990
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/19/2025

    W2 PDF format not uploading proper.

    W2 Form PDF format uploading time Box 17 figures transmitted to BOX18 due to getting lots of issue Sate filling. TurboTax needs to be improved this issue.
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    3/30/2025

    Poor Import Process

    The newly designed import process is very difficult to work with - and it is impossible to import and update one imported account from a financial institution without deleting and re-importing the entire set of accounts.
    I User
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    2/18/2025

    FAILURE TO PRINT

    Horrible glitch will not allow easy printing. Even AI could not provide a easy solution. Nothing. How could something as simple as PRINT A COPY FOR YOUR RECORDS fail? And I purchased "Premier" version. Something is very wrong here!
    LetDown12
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/30/2025

    Turbotax

    Bela, My expert was terrific. This is a complicated return with a K-1. We could not get it filed electronically and I have to mail it. I am disappointed in that, but I think that we tried about everything possible.
    Sam helped
    Originally posted on
    turbotax.intuit.com