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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,867 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    3/14/2025

    Comprehensive easy to use product.

    I've been able to use TurboTax for years and found it "user friendly". Most areas have explanations attached to aide with questions. It is "error free" in calculations best of all. If you are a novice, just read the instructions.
    Gloria347
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    6/2/2025

    Disappointed

    It didn't print the necessary forms for mailing like the program said when I finished. I just got an error and no forms found although I need a voucher to mail in the payment due.
    DonnaM2
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    4/2/2025

    Hidden Fees

    Horrible hidden upcharges at every turn, ended up paying close to 200$ to file. will be switching to military onesource next year, im sick of this happening with big companies.
    jaw115
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/4/2025

    Satisfied customer for 20 years?

    Got back into my account by remembering to do it in the off tax season. You send account holders into a continuous mobius loop of some sort during tax season if there is an account problem.
    jsbryant1
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/30/2025

    overall still the best tax prep software

    The specialist I spoke with was very helpful and determined to resolve my issue, great service! The section for foreign tax paid / foreign tax credit was difficult and time consuming to complete this year.
    gtose
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    2/15/2025

    Turbo Tax is frustrating to use

    Very frustrating to use. No way to save documents to my computer and no way to print tax documents. I would select "print" and it appeared to print many times, but never actually printed any tax documents.
    JeffFrustrated
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/11/2025

    TURBO TAX is GREAT!

    I love TURBO TAX, it has been my helper since I started filing my TAX each year. Because of its easy to follow guides it relieves the stressed in. filing my TAX every year.
    NOIYE
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    5/5/2025

    turbo Tax a little more cumbersome this year

    slower this year , with multiple times that it "hangs up". Supporting details doesn't work properly. did not give me access to farm rental form. did not offer option to print state forms to file after e-filing Federal.
    Angel 45
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/11/2025

    Maybe use a less expensive competitor next year?

    Generally okay. it's troubling that I have to use a $27 upgrade to Premier simply to get one single form (a K-1 1065) that is not included in the Deluxe version. That's a pricey piece of paper.
    Starting to price me out
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/12/2025

    Turbo tax

    Turbo tax is alright. In many instances, some things imported needed to be changed. Not sure whose fault that was. Had to look up several things. Could make it a little more friendly.
    Cares111
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/13/2025

    in general, I trust the results of the turboTax wo

    While working in 2024 tax, in certain areas turbo tax asked me to go back 2023 forms to get the information to fill in. I believe there is a way that Turbo tax could retrieve that information from 2023 forms, which would be very handy for me.
    PCJ 1091
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/15/2025

    Improvments to TurboTax 2024 version

    Improved from Tax Year 2023 software -- Intuit or Banking/Investment organizations are providing more up to date tax forms e.g., E*Trade provided 1099-R without going back to the website to download them later.
    shekhars
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/3/2025

    Long time user. Pet Peeve.

    Long time user. Would like to see the screens be little more concise. I don't like having to scroll on 90% of the screens just to click continue. Should all be on one screen.
    carlos564
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    8/7/2025

    Bugs and Annoyances

    Many bugs. Had to spend a lot of time troubleshooting in order to file. Confusing interface. Couldn't use my state downloads from my Mac on Windows when I was troubleshooting.
    TurboTaxUser12532564326
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/9/2025

    Just the thing to let you do your own at home

    Turbo tax is so much like sitting in the tax preparer's office and going through each little detail. That gives me added confidence that this program is thorough enough to give me an accurate return that I can trust to be correct.
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/22/2025

    Decent

    I was generally satisfied with TurboTax. I was disappointed because I could not get a disk copy of the program. The tax effort is always time intense for my " simple" response.
    Beowulf13
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/23/2025

    Well worth the money though couple minor glitches.

    Easy to use w/plenty of help. Cost 1 star because they said my state return was $20 but ended up $25 at checkout time. Also got stuck on 1st attempt to import data from brokerage, but worked on a re-try. Overall very happy with experience.
    Engineer Bear
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/20/2025

    Needs bugs worked on.

    I spent a lot of time in deleting the unused institution prompts on the investment income page. Only one empty prompt could be deleted from the page at a time by requiring you to leave the page and then returning to delete another one.
    Sherrikeys
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/31/2025

    Keep it coming!

    I've been using Turbo Tax for as long as I can remember. It has always been easy to use and I've never had any issues with the returns that I've filed.
    CBattman
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/13/2025

    Chat help was great

    I ran in a major problem. I already did all my inputs and was ready to file. Than I notice i was using the online version and not the one I purchased. The expert spent as much time that was needed to assist me.
    Azzmar
    Originally posted on
    turbotax.intuit.com