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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,868 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    3/6/2025

    Thanks TTax.

    Excellent experience! I had some IRA conversions this year which TTax walked me through with no issues. Saved me a bundle by eliminating the need for a CPA. Thanks TTax.
    StanP85
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/10/2025

    Where's AI?

    This should not be required. Enough hoops to jump for this year's Turbo Tax. By now you should be including some AI to help with sticky points, not charging extra fees to get on-line help. I miss the disk.
    HAL 2026
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/2/2025

    Still good

    Been using Turbo tax for as long as I can remember. 35 years? Some years it gets challenging as my info does not transfer and I have to impute it manually. That happened this year and it is frustrating.
    Pts61
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/8/2025

    Bravo Turbotax

    Getting through IRA RMD and QCD related entries was missed by the "Step by Step"s . But solved when I used the well defined worksheets of Turbotax. Otherwise...BRAVO for Turbotax. Doug Sanders
    Douglas404
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/17/2025

    Dependable and efficient

    We have been using Tubo Tax since the product was first introduced decades ago! Like fine wine, the product gets better and better. But one stubble, the Turbo Tax Audit Defense is unnecessarily confusing. You can do better
    TBYY
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/26/2025

    TT Great

    I like the fact that the software instructs me step by step. Have been using TT for several years and I see improvements over the years. Did not have to call TT help desk.
    OzzieA
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/14/2025

    Great!

    Great product, easy to use. also informative. Easy step by step instructions.. i like the import features when it comes bank and investment tax documents
    Josemos
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/7/2025

    filing problem

    we had trouble efiling returns and we were forced to choose the option to file with fees deducted from refund in order to file. we are getting $40 less refund which we were not happy about
    Hemjas
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/1/2025

    TurboTax is Awesome!!!

    I have used TurboTax for about 25 years! It is easy to use and is always up to date. Any questions can be answered quickly online or by the click of a link.
    MommaZim
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/13/2025

    Turbo Tax is Awesome!

    Turbo Tax is a very intuitive and easy Tax Software to use. In July 2025, I prepared my Year 2024 Taxes with very good ease. No issues, and no delays. I will start getting ready for year 2025. Thanks Turbo Tax!
    Doracatt18
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/22/2025

    F1099R-502-02 -

    F1099R-502-02 - The Payer Federal Id Number entered does not match what the IRS has in its records. I corrected this and now I can not file without you charging my credit card twice Learn more We’ll help you get this updated
    Domenico123
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/15/2025

    Good but could use some improvements

    E-file is easy, printing to file is cumbersome and not intuitive. The filing address for Virginia is wrong... again. Has been for as long as I have been using TT in VA.
    Jim this is annoying
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/25/2025

    Turbo tax complaint

    everything went well but you don't give any information as to where to send the voluntary service confirmation form to. Since I Efiled my state return I have no address to send the form to.
    PRY45
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    2/15/2025

    2024 Turbo Tax is a little less than average.

    Your information entry process is more complicated than in previous years. I have been using Turbo Tax for over 10 years and this year your system was too complicated and too time consuming.
    1 Dan
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/6/2025

    very helpful but sometimes cumbersome

    simplifies tax preparation, but I found it cumbersome to move around program when I needed to make a correction. There were a lot of steps that see med to be required
    dcm44
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/31/2025

    Turbo Tax 2024

    I do a lot of stock trading during the year. Direct import from the broker. It makes the calculation really easy. But loading the update each time. It is not fast enough
    Mickey ROC43
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    8/31/2025

    TurboTax Premier - Awesome Product

    This product great for use with side business like rental properties. Excellent resource available online or in person. The ItsDeductible tool takes all the stress and headaches of valuating donations off the table.
    Huey54
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/9/2025

    Need an alternative to turbo tax

    Would not let me download bank information to automatically feel in tax info. Very not useable friendly. Should not charge a surprise processing fee, nor a fee for processing one state return!
    Bad Billy2
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    4/2/2025

    Hidden Fees

    Horrible hidden upcharges at every turn, ended up paying close to 200$ to file. will be switching to military onesource next year, im sick of this happening with big companies.
    jaw115
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/15/2025

    10-Yr User

    Flexible, covers a lot of varied issues. Not perfect but very good. Needs a better search function for not-so-simple questions. I wasted a lot of time searching on the Internet for questions on rental property sales.
    JayBronkowski
    Originally posted on
    turbotax.intuit.com