Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit forIntuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
Most helpful positive review
5 out of 5 stars review
Excellent program
JB835
Originally posted on
turbotax.intuit.com
Most helpful negative review
1 out of 5 stars review
Disappointing glitches and hidden fees
ezhfjs
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turbotax.intuit.com
15,869 reviews
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- 1 out of 5 stars review2/24/2025Upsell service (premium service ???) without fully disclose the reasons nor allow user to remove it ? So we called customer service and learnt lots of folks complained. This is unacceptable business practices.
Turbo Tax charged extra fees without your consent
Janitor10Originally posted onturbotax.intuit.com - 4 out of 5 stars review3/2/2025Been using Turbo tax for as long as I can remember. 35 years? Some years it gets challenging as my info does not transfer and I have to impute it manually. That happened this year and it is frustrating.
Still good
Pts61Originally posted onturbotax.intuit.com - 4 out of 5 stars review5/24/2025I like to use Turbo Tax. It is a comprehensive tool for tax report. Just not understand why it charges me excess tax on my RMD distribution even i meet the RMD withdraw guideline.
Excellent tool
Lucky LiuOriginally posted onturbotax.intuit.com - 1 out of 5 stars review4/9/2025TurboTax is a horrible bug-ridden software. I can go through all the prompts and setup guide but at the end I still get errors that the tax return is missing key pieces and I don't know what those specific line / form #s refer to.
Horrible clunky slow software
UnhappyUser2135Originally posted onturbotax.intuit.com - 5 out of 5 stars review2/18/2025MS SHARON HELPED CLEAN UP LAST ERROR SO THAT I COULD FILE AFTER FILING DIDN T COMPLETE CASE NUMBER 154347 7069. THE LADY IS MIRACLE WORKER SHE DESERVES A PROMOTION FOR TOL0RATING ME
GREAT LADY MS SHARON
HOW MANY NICKNAMESOriginally posted onturbotax.intuit.com - 4 out of 5 stars review2/17/2025Very good experience. Easy to navigate. ONE problem is when adding interest income it make you go through entire process of selecting it. Spoke with tax expert that was very nice while making sure all questions and problems were handled.
Great to be back with Turbo Tax
ZnelOriginally posted onturbotax.intuit.com - 1 out of 5 stars review2/28/2025The program will not print tax forms and 'just runs you in circles. I don't trust it to e-file iff it won't even print a paper copy. I have used TurboTax for over 10 Years. But they have complicated it to the point that I am finished with them.
TurboTax is no longer EASY.
Aedie 0Originally posted onturbotax.intuit.com - 5 out of 5 stars review3/2/2025completed taxes in about 3 hours including dividends, interest, capital gains. also using previous years info and carried capital gains really helps. I like the previous year comparisons as well...helps to insure you didn't leave anything out.
I like turbotax
favtaxOriginally posted onturbotax.intuit.com - 4 out of 5 stars review2/10/2025Pretty straight forward - I did call an expert about the actual tax calculation (one suggestion - that was a little hard to find and maybe that could be improved). The expert was able to help me.
Works as you'd expect
DKM MOOriginally posted onturbotax.intuit.com - 4 out of 5 stars review3/15/2025Overall, similar experience to that in previous years. Miss being able to buy a CD copy of the software. Miss simple table display of investment income and charitable deductions
2024 Experience
Utah25Originally posted onturbotax.intuit.com - 3 out of 5 stars review3/15/2025Software does make doing my taxes easier but I only used it because of multiple states this year. I also don't like the fact they charge to efile for state returns. Enough with the rip off fee.
Easy to use but don't like the rip off filing fees
JHausOriginally posted onturbotax.intuit.com - 4 out of 5 stars review4/5/2025TT did a great job but I encountered a few 404 errors on obscure links. Also it found errors with empty fields when TT should have entered the calculated value (even if it was a zero).
Good but not perfect
Silly MeMaOriginally posted onturbotax.intuit.com - 5 out of 5 stars review3/15/2025It is easier for me to answer turbo tax question after using it for many years in succession. Turbo Tax did a good job or retrieving information from my former returns.
Turbo Tax Worked Well
JohnP47Originally posted onturbotax.intuit.com - 4 out of 5 stars review4/5/2025I've been using TurboTax since 1990, when a friend gave me a bootlegged copy, I like it so much I've used it ever since (bought and paid for copies), that I converted all of my family members over to it instead of using the accounts.
Made a believer out of me.
David440Originally posted onturbotax.intuit.com - 4 out of 5 stars review4/17/2025I can't figure out how to tell Turbo Tax I'm really done. I filed my taxes online and paid online. The IRS and state notified me that it had received my returns and payments. Why doesn't my TT know that I'm finished.?
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aabbccsivkOriginally posted onturbotax.intuit.com - 1 out of 5 stars review2/9/2025Input everything and went through smart check. Reay to e-file my federal and california state tax returns, after i paid for the e-filing fee for the state tax, tubotax cannot transmit or print my tax returns. So frustrating
TurboTax not transmitting my returns after I paid
TSChanOriginally posted onturbotax.intuit.com - 5 out of 5 stars review2/25/2025Overall, TurboTax continues to be the best option for us to compute and file our tax return. The step by step process assures us that we don't miss a thing.
Love Turbo Tax
REM1414Originally posted onturbotax.intuit.com - 3 out of 5 stars review3/5/2025The problems with RMD calculations should have been anticipated during development. This error makes me want to consider alternatives to TT. You should add scanning for W2, 1099
TT is OK
tat000Originally posted onturbotax.intuit.com - 2 out of 5 stars review4/16/20252024 version is slow. Often had to open app several times just to get it to start and when it did, it would shut down without warning or any error messages when opening my file to continue my return.
2024 version is slow and buggy.
Nickelby24Originally posted onturbotax.intuit.com - 4 out of 5 stars review3/30/2025It was a little confusing downloading the investment info. There were too many individual boxes to review with zeros in them. The 2023 process was easier and less confusing.
Turbo Tax is a Good and Efficient tax software
Catcher11Originally posted onturbotax.intuit.com