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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    3/12/2025

    Turbo Tax is an excellent product.

    I have used Turbo Tax for more than 15 years to do our personal income tax. I have never had any issues or errors and it has been user friendly to use. Excellent product.
    MimiHall
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/13/2025

    Great! Suggested improvements

    It's great to work with. I still want the CD for my records. Possible improvements: Entering rental expenses is easy, getting out of them midway is a hassle as it wipes out the entry unless you go to the end.
    R2616
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/24/2025

    Less easy to load without CD

    Instructions for loading TurboTax app is not clear was much easier and took less time to load and use the app when the CD was available. would like to see next year's Turbo Tax sold with the CD.
    eefergie
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    2/20/2025

    Not as happy at this time

    I was disappointed this year with the inconsistent feel and the fact that the program cost keeps going up and this year they have added additional electronic processing fees.
    Peabody87
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/23/2025

    It was the worst experience I've eve had with Turb

    I've used Turbo Tax for many years and this was the first time I had it crash on me. I found it was difficult to go from step by step mode to forms. The forms never took me back to where I had been working
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/16/2025

    Turbotax is good but can be improved.

    Only issue was confusing instructions when entering income arising from non real estate or farm or housing rental income. That is, rental income arising from the non business, infrequent personal property rent.
    LongtimeUser06
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/5/2025

    Turbo tax still good.

    Turbo Tax used to be great now it seems to be far less intuitive. Maybe m tax situation is harder. I do feel te help section does lack a lot though. Still a solid product.
    GB731
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    4/6/2025

    A Disappointment

    This years version is extremely disappointing. Modifications are cumbersome and not easy to navigate. Filing an extension is difficult as its impossible to get to the forms. Next year I will look at different software.
    blscpa
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/4/2025

    TurboTax is NOT awesome

    Doesn't default previous year information when it could. W2 information does not change but was required to enter same information multiple times. opinion of product: meh
    Oman383
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/13/2025

    from 5-star to 4-star

    I sit me or TurboTax is getting worse? Maybe it's intentional, to sell more of their Expert Advice for $60 that I've been peddled 20 times before submitting my return?
    TurboTax19982025
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/5/2025

    Longtime User and Retired

    I organize my tax info in an Excell spreadsheet first. This allows me to just enter necessary data and wait until all the forms arrive from varios places. Then it's fill in and file.
    AvalsKid74
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    2/8/2025

    Confusing and costly

    Getting more confusing each year. Made me purchase another state tax software which turns out that I didn't need to submit taxes for that state. I lost $40. I'd like to get that money back.
    Dale111111
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/3/2025

    It's TurboTax for Me!

    I have been using TurboTax for at least 20 years to prepare my own and family members' taxes. I've tried others but have always come back to TurboTax. I find it easy to use and accurate.
    Anne715
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/19/2025

    Turbo Tax Premier - Desktop is awesome !!

    I am Turbo Tax Premier -Desktop version for many years. I like the software as I use its walk me through function and system has feature to connect to financial institutions to upload to Software System.
    SatishU
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    3/11/2025

    Turbo Tax Needs To be Fixed

    It will not let me e-file. The problem is specifing that the pension/annuity from the commonwealth of Massachusetts is non-taxable on the state income tax form. This is about the third year that this partivcular problem has not been resolved.
    Don idappointed
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/9/2025

    Turbo Tax is increasingly worse

    I am not improessed with turbotax. Have used it for years and the quality has steadily degraded over that time and is a challenge to get loaded onto a Mac with poor guidance ahead of time and confusing intstructions
    Wy P
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/13/2025

    Turbotax Makes Tax Filing Less Frustrating!

    The program makes the complicated tax filing process easy for a non-tax professional by asking simple questions and allowing the tax program to interpret the necessary section the data belongs to and/or handling the calculation that's needed.
    CAGrizzy
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/9/2025

    It was more complicated this year.

    I used the AI function, and it was helpful. When I would click on a link for more information there would just be a white screen. It may have been my ridiculous computer rather than your program.
    spnsdp
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/13/2025

    TT sucks

    Disappointed. Was not able to down load very much info. Life insurance info, Fidelity info, etc. As always when you get to the end TT starts nigling you for $25 here and 25 there. Not much fun
    roscoo
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/15/2025

    Turbo tax 2024

    Did not use on line support. However I would try to make it eaiser for people with college students and school payments. That section was very hard to traverse.
    Lou GD
    Originally posted on
    turbotax.intuit.com