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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    3/29/2025

    This year's turbo tax - not as good as usual.

    I think this year's software was quirky. Biggest example: I had repeat entries for interest bearing account that needed to be deleted. When I hit the trash bim icon, it repeatedly did not delete the account.
    Doug756
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/22/2025

    Takes the pain out of doing your own taxes!

    User friendly, even for a non-numbers person! Walks thru everything in a simple, understandable manner. Has good side help/explanation windows when needed. I had always avoided doing my taxes, now I almost look forward to doing them!
    Former Tax Hater 80
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    1/28/2025

    YOUR CONFUSING INFORMATION ABOUT WHETHER WA STATE

    YOUR CONFUSING INFORMATION ABOUT WHETHER WA STATE TAX RETURN IS REQUIRED OR NOT IS TERRIBLE! CAN'T DOWNLOAD IT!, CAN'T SUBMIT IT, YOUR INSTRUCTIONS ARE COUNTER INTUITIVE, STUPID AND SO CONFUSING!!!
    me999000
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/18/2025

    Turbotax not done well

    Did not automatically post data from my Vanguard account, Entered it manually. Trouble printing California tax return. Had to file California return electronically for $25.
    Not 100
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/9/2025

    Turbo Tax From 80-2025 and still going

    Another easy year getting my taxes completed with the help of Turbo Tax Premier DeskTop along with the Live help to get me through a few snags when I had a brain fade.
    Avid Turbo Tax User
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/13/2025

    Horrible earnings entry change.

    Hate the new interface for entering interest, dividends and stock sales. it used to be so clear and direct. i have used TurboTax for years but next year I will look elsewhere.
    LongTimeUserButNoMore
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/10/2025

    Thorough

    I felt the TurboTax software was very thorough. I found it was helpful that it could take my information from last year to help me file this years return.
    Kupcake54
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/13/2025

    Very Good. Would like some more flexibility

    Tax preparation is very good. Also e-file makes it simple. Would like to be able to create multiple returns to see the differences when evaluating different tax reporting options.
    Mike_SF
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/1/2025

    Get's the job done. Asks irrelevant questions.

    Not able to remove instructions and voucher pages on pdf returns. Too many questions that are not relevant to rental property entry, such as checking market rents.
    Milt25
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/14/2025

    Conditional Awesome

    Turbotax has gotten better over the years. However, I had an error with my return which the directions from turbotax were not very well written. It took me a while to correct the error.
    George5210
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/27/2025

    Its a fantastic software covers lots of use-cases

    I have been using TurboTax for Personal & Business use for last 20+ yrs and love it for all the use-cases I am able to address in Step-by-Step or Forms view and even pull specific Forms to address complicated returns.
    manmohan_u
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/29/2025

    Turbo tax and Intuit suck big time

    Too expensive and too much nickel and diming (charging your customers fees) and now charging for federal refund processing as well as state, even after I paid for the federal and state software. Turbo tax and Intuit suck big time???
    RadiocitymanOne
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/23/2025

    Turbo tax is easy

    My return as a retiree is fairly simple. with the auto download features from my banks and brokerages. utilizing the software each year it fills in a lot of the material from the previous year. I like the effeciency provided including the e filing.
    Ron of 47
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/18/2025

    Still a great app

    Still a great program but has gotten quirky e.g. on the Income side when an option is chosen the screen jumps back to the head of the list and a scroll down is required--a nit but irritating.
    Turbo rate
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/15/2025

    TurboTax Works

    TurboTax doesn't make doing taxes fun, but it doing them doable. Instructions and guidance are clear and effective. Uploads save a ton of time and avoid mistakes.
    BI Mikey
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    4/13/2025

    Errors in the software

    box 14 Wrong errors at the end makes the software useless. I paid the audit defense , efile fees, not sure where it goes if I am unable to submit / transmit the tax return at the end.
    Lights1
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/31/2025

    Many Glitches, Poor Support

    There were numerous software glitches which took a long time to resolve. This coupled with the lack of available technical support will have me re-considering using TurboTax next year.
    hoelldnbewkj8
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/15/2025

    hidden fees identified only when submitting e-file

    Surprise fee to process taxes. I believed that purchasing the software gave free filing for federal and had a small charge for state. i purchased the premium package probably for the last time.
    henrydisappointed
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/10/2025

    Used Turbo Tax for Decades

    I've used Turbo Tax for decades as I found it was harder for me to get all the info needed by a tax preparer to do them than to do my taxes on Turbo Tax.
    cjs 24 tax review
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/4/2025

    Turbo Tax has always been thorough and reliable.

    Except for a two year window when I paid to have my tax return prepared by an accounting firm, I have used TurboTax to prepare and file my annual tax returns.
    vjl71
    Originally posted on
    turbotax.intuit.com