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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    3/4/2025

    TurboTax is a great help.

    This is the first year of using TTax that I had trouble booting it up on the first try.. Often had to try two of three times to be able to continue my return. Once it was up, it was fine.
    Richard206
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/19/2025

    Pretty good

    Pretty good product. Charging for State e-file is ridiculous, especially with Premier Version. I ended up e-filing my Federal, will file by mail for my State
    hiwayflyer
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/28/2025

    Thanks !

    most part of TurboTax is Awesome, but can improve more. For example, I can't find "Passive Operating loss" amount from K-1 form, but TurboTax force me to enter an amount. I don't know what to put there.
    Julie3644
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/11/2025

    Need to show more transperency

    Did not like the changes involving downloaded forms. Previously, I could step thru the process and understand where I was. In the new download, I was unable to respond to "IRA RMD and QCD Question.
    WGGE
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    1/31/2025

    Turbo Tax Review

    Turbo Tax is easy to use. I have had miscalculation of Federal taxes 2 years in a row so I am holding my breath that Turbo Tax has calculated my taxes correctly this year. Have used Turbo Tax for 20 years. Very comfortable with it.
    Keith05
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    2/25/2025

    Bait and Switch

    You advertise a free state return but then say "since all states don't require a returned to be filed you will charge me $25 to e-file". What?????? Bait and switch.
    ME12157
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/7/2025

    Great Product (except for new Other Income screens

    Great product (& time saver) as usual. Didn't like the new Other Income - Interest & Dividends screens. Somewhat confusing. But all in all, I'm a TurboTax fan.
    BLBTX52
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    7/12/2025

    Same Old, with a facelift

    Still works fine, but it seems that changes to the GUI were made for superficial reasons (i.e. "make it look new") instead of genuinely improving functionality.
    AnyoneTryThis
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    2/13/2025

    FEES FOR STATES AND STATE E-FILINGS ARE EXTORTION

    The fees for each additional state and then again to e-file each additional state is outrageous. I like the product, but these added state fees are pure greed and makes me hate Intuit and TurboTax.
    Heisman W
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/18/2025

    Same as last year and the year before.

    Same as always, read through a bunch of questions that do not pertain to me. Enter data for the items that do pertain to me. Fix errors your system does not catch, like where I enter 0 but your system claims I must now fill out form 7205.
    Murphh
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/2/2025

    Not up to usual standard

    Usually excellent but this year I got all the way thru and was unable to use my credit card to pay state filing fee because of bug in system that would not accept a 12/25 expiration date. It ended up costing me an EXTRA $40. Not good
    not up to usual standard
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/24/2025

    Turbo Tax is a wonderful tax prep tool!!!!

    The ONLY issue I had as a first time preparer with stocks/dividends, etc. to report the stock reporting directions was like reading Russian. I was so confused. But I kept plugging.
    Hailmw
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/22/2025

    TurboTax so so

    Cloogy. Need to be able to take previous year data better and also 1099-B trade information. If you don't improve I may not come back (have been using you for 15 years)
    srikan
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/27/2025

    Turbo Tax "Works for Me".

    Let's me get taxes done with confidence. A little hard to move around in the program but I always get there in the end. I've tried others but always come back to Turbo Tax.
    Sully USMC
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/30/2025

    Problems

    Why do I have to sign into my Intuit account to process my state tax. Didn't do it last year. Why didn't software ask me for IP PIN. I feel I will be rejected
    agesilas
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/21/2025

    TurboTax is just ok

    TurbpTax Premier - Desktop was not as helpful this year as it was previously. Some specific questions/worksheets did not open based on my personal information as they did in previous years.
    TBaldone
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/6/2025

    Unable to print screen

    Unable to print screen screens that I wish to save onto a word document. Not sure if this is a TurboTax issue of a MicroSoft "feature". Have been able to do so previously over the 25 years I have used TurboTax.
    Eric in California
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/30/2025

    Okay, but issue not fixed timely.

    Generally helpful software for tax filing. There was an issue with passive operation loss. Not sure why it was not fixed until March 30 when I filed my return. This should not have happened.
    JCSL
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/12/2025

    did it by hand for 20 years, no more!

    I am new to turbotax as of 2020, did it by hand (well MS excel) for 20 years before that. while I have never tried a tax software other than turbo tax, I have no reason to look elsewhere. see ya next year!
    excel geek
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/23/2025

    TurboTax vs Tax preparation

    TurboTax worked well for me this year. Glad to save Tax preparation fees. Takes some work to accomplish on my own even with TurboTax. Helps to have previous years returns to compare to.
    Hank2853
    Originally posted on
    turbotax.intuit.com