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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    4/12/2025

    Confusing state payment methods.

    One glitch: TT gave me the option of paying state via electronic payment to MN Revenue, which I did. However, ensuing TT pages did not recognize this form of payment.
    Xebo
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/24/2025

    TurboTax Disappointment

    The tax software is ok; the search for help is useless. Type in key words and suggestions come up not even closely related to the search words. I had to google the questions I had to get any good information.
    MoMurph40
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/2/2025

    Still good

    Been using Turbo tax for as long as I can remember. 35 years? Some years it gets challenging as my info does not transfer and I have to impute it manually. That happened this year and it is frustrating.
    Pts61
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/8/2025

    Bravo Turbotax

    Getting through IRA RMD and QCD related entries was missed by the "Step by Step"s . But solved when I used the well defined worksheets of Turbotax. Otherwise...BRAVO for Turbotax. Doug Sanders
    Douglas404
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/17/2025

    Previous year data?

    Fine overall. But previous year's tax data did not transfer automatically and I could not discover what happened or why TT did not operate as in previous years.
    Saraetta
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    5/14/2025

    Turbo Tax is the Greatest!!

    The program is well designed and easy to use. It allows you to move to different parts of the program or follow a step-by-step format. The program also allows for importing of information from other sources
    RG30559
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/14/2025

    Turbo Tax gets it!

    I sweat filing my taxes every year but TrboTx makes it sooooo easy. I tell all my friends and family to try it, and a lot of them now use it! So great!
    TKilks
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/1/2025

    TurboTax can be improved

    Generally good program. Main complaint is not being able to retrieve prior years returns prepared with TurboTax. Required to enter the identical information each year.
    FJB32
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/12/2025

    Fix turbo tax

    Need to get it to work with windows 11; had to pull out old laptop after spending hours with your tech support and never got 2024 to run on new computer
    prob6
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/18/2025

    Tax on OID bonds

    I like the product, but have issues with dealing with OIDs. Turbo tax does not look at the combined 1099s sent from the brokerages and for some reason figure out what state they are from when the state is in the name of the bond. Needs attention!
    Ned 2025
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/27/2025

    Overall good product

    You're pushing the tax help too much to the point it's annoying. I noticed this year that when you complete a section and click continue, you are taken back to the beginning and have to scroll to where you believe you left off.
    MaryanneS
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/13/2025

    Turbotax made the process much easier as a repeat

    Showing last year’s values was very helpful. I just needed to update the values for the current year. My returns have gotten much simpler, fortunately
    GaryH0
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/10/2025

    Just OK

    Unable to enlarge text size in app. Difficulty making corrections. When fixing mistakes at the end it was difficult to know which form the correction was on. I had to go back and fix it in the earlier section.
    SkippyCRNA
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/31/2025

    no E filing this year

    for the first year since the inception of e-filing I was unable to e-file because phantom errors in the passive loss carryovers prevented. I see there have been other comments on this problem, but no solutions.
    Gail0022
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/29/2025

    Turbo Tax is well worth the effort

    It was very easy to enter and follow the instructions. If you want to do something a little outside of norm, a little more difficult to figure out where to go in the program.
    GOP66
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/11/2025

    TurboTax makes filing easy.

    TurboTax is mostly easy to use, but I wish there was an easier way to enter foreign taxs and dividends. It would also be helpful to have totals for interest and dividend entered from Form 1099 since you don't have a grid-type entry form anymore.
    Jwilli6787
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/12/2025

    Need to escape

    Let me start by saying I've been using TT for many years and put up with its quirks. It would be great to be able to escape out of a line of questioning without having to re-enter everything which is time consuming and therefore annoying.
    AspenleafHaystack2000
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/10/2025

    Turbo Tax is wonderful (A Life Saver)

    wonderful product. I have use Turbo Tax for 40 years and it is the best for me. Always a positive experience and the Tax experts are very knowledgeable and patient with me. Thank you!
    wfree
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/17/2025

    aa

    I can't figure out how to tell Turbo Tax I'm really done. I filed my taxes online and paid online. The IRS and state notified me that it had received my returns and payments. Why doesn't my TT know that I'm finished.?
    aabbccsivk
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/7/2025

    Everlasing Choice to File Taxes!

    I have been using Turbo Tax for last 8 years. It was excellent and continues to improve. The user interaction and guidance is very convenient and help is always available by experts. I have no plans to switch to any other service.
    KhalidK
    Originally posted on
    turbotax.intuit.com