Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit forIntuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
Most helpful positive review
5 out of 5 stars review
Excellent program
JB835
Originally posted on
turbotax.intuit.com
Most helpful negative review
1 out of 5 stars review
Disappointing glitches and hidden fees
ezhfjs
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turbotax.intuit.com
15,869 reviews
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- 2 out of 5 stars review3/26/2025TurboTax was so easy to use, I was done within an hour and got a great refund on both my fed and state. Thank you for making my life so much easier. Keep up the good work!!!
Excellent product!
Mercy_MeOriginally posted onturbotax.intuit.comTurboTax Care TeamWe're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you ... - 1 out of 5 stars review4/12/2025Intuit lobbies the government so that individuals must file their own taxes even thought the IRS has all of your information already and could file your taxes automatically. Intuit is a joke of a company and doesn't need to exist.
Intuit lobbies to keep themselves in business
intuitisascammerOriginally posted onturbotax.intuit.com - 3 out of 5 stars review3/24/2025E-filing tax returns failed multiple times due to error No clear instructions on how to update software for Mac version vs windows. Multiple google search saved the day in end
2024 Turbo Tax was OK
CP1297Originally posted onturbotax.intuit.com - 4 out of 5 stars review4/15/2025States return should be included in package and assistance should be included . Earlier version of Turbo were more inclusive and a lot more user friendly.
Turbo USED to be awesome
Mom MabOriginally posted onturbotax.intuit.com - 3 out of 5 stars review4/16/2025Chose not to purchase audit defense yet when it came time to file there was a 45.00 charge ... with no explanation. Seems sketchy. They have made things much easier related to ESPP and RSUs though.
Nice product, confusing billing.
Wog53Originally posted onturbotax.intuit.com - 4 out of 5 stars review4/10/2025Long time customer but extra fee for filing and paying with credit card is very annoying. It should be part of the overall cost. I may look into using a tax preparer next year
Does the job
moehartOriginally posted onturbotax.intuit.com - 3 out of 5 stars review4/7/2025Wasn't able to submit my State of Ohio taxes through TurboTax due to "errors" on my credit card info when trying to pay the $20 fee.... Tried multiple credit cards then had to go to the State of Ohio website and enter the data to file.
Wasn't able to submit my State of Ohio taxes
WasntabletosubmitmyStateOriginally posted onturbotax.intuit.com - 2 out of 5 stars review4/5/2025Can't download additional state return, although it has been a issue for years. Will not use it next year Can't make payment with credit card during e-filing
TT needs to improve a lot!
ZChen8956Originally posted onturbotax.intuit.com - 5 out of 5 stars review3/10/2025Turbo tax makes it easy to enter tax information. The information provided for the various income and deductions makes it easier to enter data correctly
Turbo Tax is awesome
msg1958Originally posted onturbotax.intuit.com - 1 out of 5 stars review4/8/2025Turbo Tax did not recognize a Roth IRA as nontaxable. That poor for a Company that has been in business for years. I did not find a software helpline. So when I update my laptop I am finished with Turbo Tax.
Turbo Tax is mediocre. It taxed a ROTH IRA!!!
NOO9999Originally posted onturbotax.intuit.com - 4 out of 5 stars review3/30/2025It was a little confusing downloading the investment info. There were too many individual boxes to review with zeros in them. The 2023 process was easier and less confusing.
Turbo Tax is a Good and Efficient tax software
Catcher11Originally posted onturbotax.intuit.com - 2 out of 5 stars review4/3/2025I am Canadian commuter working for US company. My US company pays part of my income tax to Canada. TurboTax does not provide an option to claim foreign tax credit for income earned in US.
No foreign tax credit for US earned income.
John SimonOriginally posted onturbotax.intuit.com - 2 out of 5 stars review4/15/2025The app is beyond usable in terms of UX elements. 1. There is no DARK mode 2. The fonts are so miniscule - there needs to be setting to change to user preferences Some topics may need more directions
Missing critical - Dark mode and Fonts in App
Tax20251Originally posted onturbotax.intuit.com - 3 out of 5 stars review3/4/2025Turbo tax is good. An improvement idea is - offer explanation for each line item as it is sometimes difficult to reconcile the underlying forms with the Turbo Tax step-by-step.
Turbo Tax is Useful
goodtechOriginally posted onturbotax.intuit.com - 3 out of 5 stars review3/8/2025Charges for having Federal refund sent direct to my bank were not clearly spelled out and were higher than expedted. Never again. I consider this misleading and near fraudulant.
Bad information on refund
Garbage2025Originally posted onturbotax.intuit.com - 5 out of 5 stars review9/12/2025engaged an expert and she was able to help and solve my problem so I could submit the the IRS electronically. Thanks for selecting her for customer service.
Turbo Tax always great!!
Myron39Originally posted onturbotax.intuit.comTurboTax Care TeamWe're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowi... - 3 out of 5 stars review3/15/2025OK but buggy. W2 gave errors on deferred compensation on multiple states. Issue filed. Software locked up on final payment before filing. was able to restart and continue. It was stressful!
Love Turbo Tax but is getting more buggy each year
Rob20250315Originally posted onturbotax.intuit.com - 1 out of 5 stars review2/8/2025FAIL THIS TIME. LAST TIME I USED TURBO TAX. DONT KNOW WHY I HAD TO PAID $40 PLUS TAXES TO FILE MY STATE TAX. AND GOT TRICK TO PAY ANOTHER $40 TO UPGRADE FOR NO RESULTS.
TURBO TAX NOT THAT GOOD
GAR 12Originally posted onturbotax.intuit.com - 5 out of 5 stars review4/15/2025Good transfer of documents. On the medical expenses section, I could not right click and add supporting details; may have been my mistake, but if not, this should be allowed
Turbo Tax Review
Jhotze1956Originally posted onturbotax.intuit.com - 5 out of 5 stars review3/29/2025Very intuitive to use. Walks you through all situations with clear and concise steps. Covers all necessary items even with complicated tax situations.
Turbo Tax - Exceptional Self Tax Preparation
crin98Originally posted onturbotax.intuit.com