Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
Filter by:
Sort by:
  • 3 out of 5 stars
    3 out of 5 stars review
    4/14/2025

    just ok

    Not as happy with this as i was for 2023 taxes. Many things needed further explanation and i found myself googling questions constantly. Might try another company next year.
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/25/2025

    Love Turbo Tax

    Overall, TurboTax continues to be the best option for us to compute and file our tax return. The step by step process assures us that we don't miss a thing.
    REM1414
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/20/2025

    Miserable experience, and still not transmitted

    Im STILL getting validation failed error after trying numerous times to update software online, as instructed. You guys need to get it together. This is miserable!!
    jeddito
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/3/2025

    Turbo Tax is good, but printing option failed me!!

    The process of preparation for filing was good and the filing process was good. The use of the print prop was unacceptable, I tried multiple times without any success!!! It's been 20 minutes since I requested printing of my files taxes!!!
    Skip 43
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/25/2025

    Turbo tax complaint

    everything went well but you don't give any information as to where to send the voluntary service confirmation form to. Since I Efiled my state return I have no address to send the form to.
    PRY45
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/13/2025

    PLEASE implement dark mode

    Programs works fine, but please implement the option for dark mode. For people like ,myself that really need and benefit from the dark mode, Turbo Tax is visually very challenging to use especially dur to all the bright white space.
    JayJMS
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/5/2025

    Turbo Tax make doing taxes so easy

    So easy to use and it walks you through the process in a way that gives confidence that it's done right. Also, Turbo Tax offers the option for expert advice.
    Keithgh
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/9/2025

    tricky

    pretty tricky to charge $40 and not explaining if pay by credit card you will not be charged right there before paying. i had to google it and find out it's better to pay by credit card.
    Coffeeisgood
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/12/2025

    Great Service

    Had a problem e-filing... transmission failed .... Needed update ... after the update e-file was sent and all is good... rep told me where to check for updates .... she did a great joB..... thanks
    efilie 2024
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    1/28/2025

    Turbo Tax Help is Helpless

    awful...cannot print ANY of my tax forms and absolutely nobody can help me...I've seen numerous others experiencing the same problem...obviously turbo tax needs to fix this 'bug"
    Bakerboz
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/10/2025

    Good software

    Overall, good tax software. The only problem I had was not being able to easily close the window for state tax option since my state does not have a state income tax.
    OmRK
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/4/2025

    TurboTax is NOT awesome

    Doesn't default previous year information when it could. W2 information does not change but was required to enter same information multiple times. opinion of product: meh
    Oman383
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    3/27/2025

    Turbo was fine until this hitch.

    I am trying to pay for State e-file with my credit card. Once I enter the information, there is no way to submit the form. If I go back and choose the pay with federal refund, there is also no way to proceed. Help!
    popowoo
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/21/2025

    Turbotax every years for many years

    always excellent, but often small glitches, so its better to know a bit about taxes, which is a good thing anyway. I have been using Turbotax for many years and I love it
    DrNeo
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/3/2025

    Save some money!

    Solid program that helps me work through taxes on my own. I save a lot of money this way. I did have some trouble tracing down odd error references at end.
    DClark5
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/2/2025

    Difficulty reading in previous years information

    It is getting more difficult to read in the previous years file. Second year in a row that it said the previous years was corrupted. I have been using Turbo Tax since 2005
    Dean_br549
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/16/2025

    Confusing user interface for downloading tax info

    Downloading tax info from financial institutions was confusing. Although I've been an enthusiastic TurboTax user for many years, it took me several hours to get it right. The 2024 edition was disappointing.
    dakrause
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/21/2025

    RMD

    The IRA RMD section needs to be reworked on distributions from more than one account. To comply with the federal regulations. RMDs' should be based on the total amount needed to comply. Not by account,
    Jasems
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/5/2025

    Turbo Tax could be better

    hard time getting product installed on laptop. links were not readily available. could be that overload on intuit end would not let me link up. no indication to me that was the case. prefer the cd instead of this new process.
    nlh1
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/6/2025

    Thanks TTax.

    Excellent experience! I had some IRA conversions this year which TTax walked me through with no issues. Saved me a bundle by eliminating the need for a CPA. Thanks TTax.
    StanP85
    Originally posted on
    turbotax.intuit.com