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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
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  • 1 out of 5 stars
    1 out of 5 stars review
    2/22/2025

    Turbo Tax Won't Print

    The Print Return function does not work. I get a spinning wheel for a couple of seconds and then nothing. One tech support person had no idea what to do, the 2nd provided a cumbersome work-around. Turbo Tax 2023 continues to function normally.
    J0sephLTNA
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/13/2025

    Keeps getting better and better.

    I started an amendment that turned out to be unnecessary. Was having trouble undoing the mess I'd made until one of your help advisors walked me through it. Thanks!
    JMRRR
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/24/2025

    Less easy to load without CD

    Instructions for loading TurboTax app is not clear was much easier and took less time to load and use the app when the CD was available. would like to see next year's Turbo Tax sold with the CD.
    eefergie
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/2/2025

    Scammy Fine Print with state taxes - Misleading

    Good service but misleading in that you get a FREE STATE File only for them to tax on $45 in fees at the end for electronic processing fees. I will print and wait.
    KissMy___
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/1/2025

    My review

    I like the efficiency of doing my taxes with Turbo, but I think it's over-priced. I should like to see if there isn't another product out there that charges less.
    Antony03
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/29/2025

    Turbo Tax Premier

    Long time user - like that is takes me step by step for input; only had to use Audit Defense once and will always choose that option - well worth the money
    Greenmover1
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/13/2025

    Turbo Tax PIN issues

    Instructions for fixing return issues / problems related to PIN are extremely challenging to locate. When I finally found them, the instructions were correct. Somehow this needs to be more user friendly.
    Gearhead2
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/6/2025

    Filing State return by mail is a joke!

    Tries to force you to efile the state return for $25. No clear and easy way to get the program to print instructions page with filing by mail.... Bogus change!!!!!
    Scoot555
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/10/2025

    Turbotax takes the stress out of filing taxes!

    Torbotax simplifies the process of preparing and filing both Fed and State taxes. I especially appreciate the feature of being guided through the returns and ability to get clarification on subjects.
    Mary388
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/22/2025

    This was my first time using Turbo Tax. I was surp

    This was my first time using Turbo Tax. I was surprised how easy it was and how it could handle what I thought were complicated issues. I had a capital gain on the sale of a rental and it guided me through the necessary paperwork.
    plexxi1957
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/22/2025

    Please improve financial institution import

    Financial information import still sucks when RSU stock trade is involved. I always try it first, but end up reverting back to entering everything manually :-(
    Mooneer008
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/2/2025

    Review of TurboTax by a veteran user

    I have used TurboTax for eight years and have always felt very grateful for how easy the process is to enter data, respond to questions, review the results, make corrections, and submit our federal and state tax returns.
    Dan 20015
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/10/2025

    Usability Improvement Needed

    With every page, the "Next" button should be at the top so that we don't have to waste time by scrolling all the way to the bottom of the page to go to the next session. This will save a lot of time to the user.
    KishorGB
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/28/2025

    TurboTax worked well

    The product work well after clearing up some issues with open the software at first but customer service was able to help me out after a couple of interactions with your support people!
    Vinnyd123
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/7/2025

    turbo tax is not awesome

    I do not like the new format. The importing of data was complex, not accurate and appeared to import data more than once. There was no way to look at the individual categories.
    none03072025
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    4/12/2025

    I would not recommend TurboTax Premier- Desktop

    This software needs lots of help. I will not use it again. Additionally, State e-filing was supposedly included in the Premier package I purchased. Then, when I got to the end, I had to pay another $25.
    Bobby2024x
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/13/2025

    Warn us first if penalty and interest is being pai

    TurboTax does not alert the Filer to penalty and interests you may have paid from a refund. You have to check on the 1040 then there's no explanation.
    rd85640
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/7/2025

    -

    There appears to be a flaw in the tax software as to how it fills out California state Form FTB 5805. It copies the AGI figures from the Federal return. This is incorrect, since California does not tax Social Security income.
    IT25
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/14/2025

    Turbo Tax is a good product

    All worked well, no specific problems, but did have some questions on the initial review with the problems found. Did no understand the problems and had no idea where they came from.
    LJW48
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/3/2025

    good enough

    Okay, but two problems. First, getting the darn forms to download was a big hassle. Then going into all the detail, lots and lots of redundancies -- entering data multiple times and asking same questions after the response has been entered.
    cest moi
    Originally posted on
    turbotax.intuit.com