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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    4/12/2025

    Good but getting a little too invasive,

    It added too many new things that I had to look up plus it put in a 1099-R form which didn't exist and I spent precious time trying to figure out it wasn't necessary.
    God sent me
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/9/2025

    Turbo tax is Great

    Did not engage with experts. The product seems to improve each year. With one exception I've used TT each year for about 20 years. I used another automated system prior to that. TT purchased my previous service.
    John1945B4X0
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/29/2025

    TurboTax still the best!

    I have been using TurboTax since it first came out and have always found it to be an excellent product. Those few times when I have had an issue or a special handling situation, the TurboTax team has always been responsive and helpful.
    Bruce1130
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/9/2025

    Need an alternative to turbo tax

    Would not let me download bank information to automatically feel in tax info. Very not useable friendly. Should not charge a surprise processing fee, nor a fee for processing one state return!
    Bad Billy2
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/14/2025

    Problems downloading

    Had problem downloading the TurboTax this year. I needed to install something and it couldn't find the pathway. I was clueless even after reading help screens on google. Thankfully my son is computer savvy and could get it installed.
    jFurze
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/3/2025

    unable to transmit efile

    I received message unable to transmit try again later. The issue I had was when I went to turbo tax, it was suggested that I change my browser from google to firfox. However, the next day I was able to transmit my files without making any changes
    Nelson1960
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/5/2025

    Confusion

    I've been a user for years and have loved it but this year getting into inputting 1099 forms was frustrating because the "add another investment" box wasn't intuitive for the casual user.
    pierce of sh
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/15/2025

    Small stuff is slipping/missing

    1) Can no longer bypass importing investment docs -- TT used to ask if i wanted to skip it after the third refusal. 2) General flow not as good. 3) No update to ItsDeductible, either in items listed or to prices
    LynnGdnT
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/27/2025

    Turbo Tax is the only service I will ever use

    I have been with Turbo Tax for many years and will never switch services. Easy to use, I trust it, perfect accuracy, and proven trustworthy. It is the best product bar none!
    poppyjim47
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/15/2025

    TurboTax of Late

    It seems that TurboTax has gotten less intuitive and more vague on built in support. I have been using TT for 20 years now and the past couple of years it has really fallen off on holding your hand through the process of filing taxes.
    DL2025
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    5/20/2025

    turbotax is very useful

    turbotax makes filing easier. i really enjoy using it. I did not understand why it did not has for our IP pins however and I am concerned that the IRS will reject.
    rupertina2025
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/19/2025

    Helpful

    Have used it for many years but seemed to have difficulty this year getting back to the step by step process after getting out of it and looking at the forms.
    fishrman1
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/7/2025

    TurboTax Continues to Set the Standard

    I have been using TurboTax for all my returns for many years. It continues to be the best product ofr use in our tax situation. I will use it again next year
    ECS66
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/5/2025

    Frustrating Correcting Errors!

    I do not understand why a Schedule C worksheet for QBI Deductions is needed if there are no expenses to deduct and then I had to phony Line A to get the Schedule C worksheet released from the error message. Otherwise everything went smooth.
    JOE21211956
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/15/2025

    Built-in Ads Kind of Put me Off this time

    The new Built-In Ads for Audit Advantage have Jarring English Grammar and Syntax, someone please review them.. like hire a Copy Editor or run it through Grammarly please. It was near unnerving what it implied.
    jwillis84
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/16/2025

    Worst Turbo Tax yet

    The UI for stocks has gotten so much worse compared to other years. Plus I feel like I am getting pop up adds around every corner for stuff. This maybe my last year.
    Eli66
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/11/2025

    Nice & Easy

    My return is very simple and TurboTax makes it even easier since I don't have to fill out forms and review tax code. However, I was charged $25 to file my State return. I thought it was to be $20
    Tsmith1252
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/26/2025

    Turbo Tax made easy

    Everything worked out fine. Another year doing my taxes with you guys and all the info and help was available .The agents, who assisted me were very professional and helpful. Keep up the good work.
    One Big Ron
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/5/2025

    Frustrating at times, not enough thought in it.

    I had to find a work around to enter RE taxes for my second home. While I cashed out with a mortgage on my first home, I used that cash to buy the second home, therefore the interest should be deductible, but the program does not allow it.
    HookedonSawdust
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/3/2025

    I liked Turbo Tax

    I have used Turbo Tax for many years and find it to be the best software for filing tax returns. It is easy to use and is always being updated for any changes during the tax period.
    FrankPVAZ
    Originally posted on
    turbotax.intuit.com