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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,867 reviews
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  • 1 out of 5 stars
    1 out of 5 stars review
    4/11/2025

    TurboTax is Awful!!!

    Very very poor. I've used turbotax for years and this was the worst ever. Couldn't import info from 2023, IOS 12.7 incompatible, State file extra fee.
    TP2087
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/14/2025

    Print Returns to PDF

    The software improves each year. I am reliant on producing pdf files, and would find it very helpful if the pdf files included Acrobat bookmarks within the pdf file.
    RogerD215
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/13/2025

    IRS PIN

    The process to file with an IRS generated PIN is not explained and there is no guidance on where the IRS PIN should be entered. I have submitted my return for the second time hopefully it is correct with this submission. FIX THE PRODUCT.
    Ridiculousandstupid
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    1/29/2025

    where do i click to input my data

    new look is confusing. Don't know where to click to enter data. Maybe it is the Google Chrome browser or maybe the icons don't react when you hover over them.
    Trbow
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/7/2025

    Decent software, annoying and constant up-sell

    Overall good software but the constant up-sell very annoying. The $10 for the state software when Washington State does not have a state income tax was stupid.
    SierraWashington
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/6/2025

    Import didn't work for Merrill

    had issue importing tax statement from Merrill Lynch . This was very frustrating. Neither Merrill nor Turbotax could resolve. I hope this doesn't happen again, I saw several complaints online about this problem.
    import problem
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/28/2025

    Turbo Tax sucks this year

    2025 Turbo Tax sucks. I had to refile Oregon tax multiple times. I used to use Turbo Tax with no issues in the past. This year just sucks. I am thinking about switching to other software.
    Used to love Turbo Tax
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/13/2025

    TurboTax - Better than the competition

    For the most part, each step was explained well enough to get on to the next and so on. But review as you go is always a good idea to avoid missing something important..
    FLB3RD
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/15/2025

    TurboTax works well mfor the most part

    Works pretty well as always, but I do not like the lack of a CD/DVD for installation. Depending on wireless internet or/or a landline is asking for trouble, despite the fact that all your updates come through that way.
    DED 24
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/4/2025

    TurboTax is the bomb!

    Turbotax is great for doing your taxes on your own time schedule. The program gives you everything you need with step-by-step questions and instructions
    RavenNala
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/3/2025

    excellent program....

    easy to use. I still have to fiddle with a few items regarding trusts, and state built in help is not quite as robust as that with the federal return(unsurprisingly) , but still improving every year
    gte62
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/11/2025

    TurboTax 2024 was very useful

    As a whole, the 2024 TurboTax was easy to use. I did not think the investments area was as good as prior years. I have heard the same from someone else.
    Jim2249
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/13/2025

    Turbo Tax has been greatly enhanced!

    I appreciate the improvements made regarding Exercise of Employee Stock Options. I also appreciate the addition to produce 1099NEC's. Turbo Tax asks all the necessary questions to produce excellent tax returns.
    Didee 2
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/15/2025

    Fast and Easy

    Easy to follow instructions lead you through all the right forms and boxes. I used to pay an accountant $1,000 for what I now do myself for less than $100.
    Happy Customer 256
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/26/2025

    TurboTax gets better every year.

    I have used Turbo Tax for decades to do my taxes. Each year they progressively make the program easier and more intuitive. I am very satisfied with the software and service.
    The Kevin G
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/8/2025

    30 plus years using Turbo Tax with out any Issues

    have been doing our taxes for over 30 + years. Use to do hardcopy fill in the form. Switched to TURBO Tax from basic to Premier as needs changed. I have always had zero issues with completion and filing made easy by Turbo Tax
    Superkey1849
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/16/2025

    Great trust in TurboTax Premier!

    The TurboTax 2024 Premier version is a software that I greatly trust to handle my family's tax situations! It's easy to use and follow step-by-step! I plan to use the TurboTax Premier edition for my 2025 taxes!
    FAC2024 taxes
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/14/2025

    It did the usual good job

    Most of it was fine but the step by step for investment income was badly designed. There was no way to delete information. Please go back to the prior years' format
    B just B
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/20/2025

    suggest to improve your turbotax

    1. It does not import the tax forms, such as 1099-X, from our financial firms. 2. For our case, we had trouble to find where to report the selling rental house income, and where to report house improvement cost for selling rental house.
    Runhuazi
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/24/2025

    always faster than I expect

    We have used for about 30 years this year was one of the least friendly -- the boxes when filing in investment data and all the 1099 forms every time you entered something it kicked to back to the investment page.
    Chris 14211
    Originally posted on
    turbotax.intuit.com