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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
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  • 2 out of 5 stars
    2 out of 5 stars review
    2/19/2025

    PIN number cannot be entered manually.

    I tried to E-file but was rejected due to absence of PIN number. This should automatically flag under review but TURBO tax did not flag it. So I am totally disappointed. When I tried to enter the PIN since I got it, Turbo Tax won't even allow me.
    DionG
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    3/8/2025

    TurboTax is not Awesome!

    I had to enter in everything 3 times before it finally got it right. It had a hard time to import my W2, and give me my federal refund. Took me way longer than it needed to. Not very inuitive, felt like a tax person programmed this thing. Not good
    GohanSSJ2
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/30/2025

    Good Product

    The Federal tax part is very easy to use. However, the Alabama state return is a little more difficult. Needs some improvements to make it a little more user friendly.
    RDW1947
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/15/2025

    Mac Version of Desktop has problems.

    The version for the latest Mac Mini had several bugs. I could not zoom or expand forms or change Fonts. On some forms the Quick Zoom was deactivated. One form to sign up for Audit Defense did not allow me to enter my address.
    Jarney777
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/25/2025

    Turbo Tax did much of the thinking for me.

    This was the easiest tax preparation process I've had with Turbo Tax to date. The software seemed to know what I was needing to do before I realized it myself.
    Joe 1972
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/14/2025

    Fed Up

    Overly complicated. May be the government's fault and not Intuit. One problem that should be fixed is the inclusion of forms that do not contribute to the tax filing and errors generated to require information for those forms.
    RH45
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/11/2025

    $40 refund processing fee - Greedy

    K-1 are still a mess to enter correctly A HUGE RIP OFF to add the $40 refund processing fee. Really, do you all not make ENOUGH MONEY already??? Gheesh.
    SBCO
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/16/2025

    1099 Entry on this version of TurboTax was Clunky

    I have used TurboTax for years, but the method of inputting all the 1099INTs, 1099DIVs, and 1099B at one time was confusing and made me be concerned that I had included everything. This is making me rethink changing to another software next year.
    jpc19
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    2/8/2025

    TURBO TAX NOT THAT GOOD

    FAIL THIS TIME. LAST TIME I USED TURBO TAX. DONT KNOW WHY I HAD TO PAID $40 PLUS TAXES TO FILE MY STATE TAX. AND GOT TRICK TO PAY ANOTHER $40 TO UPGRADE FOR NO RESULTS.
    GAR 12
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/11/2025

    Clunky and glitchy

    Much harder to calculate estimated taxes. There also seems to be a glitch when extra state products are installed but not used on a particular return -- the entire return will not finalize.
    hudwv
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/5/2025

    Mixed bag

    I love how easy you make filing state taxes - it saves me a ton of time BUT If I didn't know we were supposed to get the Federal tuition credid, TT Premier wasn't going to tell me! I had to did through the software and find it myself!
    lojones
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/13/2025

    Some struggles this year

    Frustrating that it did not support a Form 8990. Also certain items I completed during the Review Check, I wanted to go back and edit but could not find a way to do that.
    Repeat User5
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/7/2025

    Great product but don't like the State filing fee

    As Always, easy to use, accurate and has a comfortable feel about it. Only complaint is that It's 2025 and I am still paying to e-file my State return.
    DFC21
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/5/2025

    Turbo Tax review

    Turbo tax is fine but once you get to a more complex situation financially (higher income, more assets), it is probably time to move onto an accountant to get advice.
    mmco2012
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/23/2025

    Great TurboTax

    It's easy to understand and to follow the step-by-step instructions. This year it takes half of my time to complete file a tax return compared from previous year. Thanks for your great work, Intuit TurboTax.
    Tn2030
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/13/2025

    I like Turbo Tax

    I have used Turbo Tax for many years and overall I am very happy with it. However, I do NOT like the new lay out to input the dividends, interest, etc. I found it was more difficult.
    GeorgiaR
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/8/2025

    Turbo Tax is very good, especially for e-filing.

    I like to use TurboTax but felt it was a little more difficult this year than previous years. Especially in the transferred documents of Mutual Funds and that type of information.
    gmintz
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/1/2025

    STOP Req INTUIT LOGIN to download my own finc data

    Wonderful product...used every year since the early 1990s. TOTALLY HATE requiring login to your site to download data from financial institutions. NO REASON TO BE GIVING YOU ACCESS...EVER
    JHTX
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/5/2025

    Good for what it is

    It's good for what I use it for. However, it didn't understand what the Oregon Health Insurance deduction was so I had to lump it in the "Other" column
    timmid1
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/7/2025

    Not as good as in the past

    Unfortunately, TurboTax has gotten harder to use. I continue because it is familiar. If next year's continues to degrade, I probably will look elsewhere. In addition, TurboTax does not proved an address for me to send 1099R forms to PA
    43Wiz
    Originally posted on
    turbotax.intuit.com