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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    3/31/2025

    User-friendly as always

    Overall a great software, consistent with the many past years I have used TurboTax. The only weakness I experienced this year was the software attempting to have me file a WA State income tax, which we thankfully don't have.
    CECalvin
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/19/2025

    Slightly disappointing

    As I got to the point of paying for my state e-file, if I selected the amount to be deducted from my federal return, a $40 processing fee would have been applied versus paying with a credit card and only paying the stated e-file.
    MJ_09
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/3/2025

    TurboTax is excellent

    I have used TurboTax for several years. It is an excellent service. The step-by-step process is easy to follow. The customer service is also excellent. I will continue to use TurboTax for my taxes.
    Hazel1918
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/14/2025

    Conditional Awesome

    Turbotax has gotten better over the years. However, I had an error with my return which the directions from turbotax were not very well written. It took me a while to correct the error.
    George5210
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    4/14/2025

    Turbo Tax is much worse than previous years

    TurboTax has been horrible this year. Among other issues the new IRA pin is 6 digits but TurboTax will only allow 5 digits for the pin. The IRS assigned our e-file PINs which have 6 digits. This needs to be fixed ASAP.
    RobABQ
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/14/2025

    Tax problem

    There is confusion between the online version and the store-bought version. The instruction for the store-bought version is on the back page. Go back to the disk version. A real headache. Great online help.
    Craniack
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/20/2025

    2024 Turbo Tax modifications SUCK

    2024 modifications SUCK. I cannot modify the estimated taxes for 2025 for FED, and there is NO CALCULATION for State of Oregon Estimates. Worthless. It took me twice as long to prepare my return this year figuring workarounds for other forms -- S
    Disgruntled CPA
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/28/2025

    Intuitive, simple, reliable software

    Have used Turbo Tax since it was shareware - before Intuit. Now rely fully on Intuit to keep it current, simple, and accurate. That is still being achieved.
    Another year of success
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/15/2025

    Turbo USED to be awesome

    States return should be included in package and assistance should be included . Earlier version of Turbo were more inclusive and a lot more user friendly.
    Mom Mab
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/15/2025

    Costlier yet worse product than previous years

    Adding income is cumbersome. Deleting income from past year causes you to have to scroll up or down to find confirmation. UI is worse than previous years yet the cost goes up. No way to import 1099-DIV from PDF upload.
    AR20241
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/25/2025

    TurboTax is Great! (Tony the Tiger uses it too!)

    I've been using TurboTax for many years and, even though our current return is very simple, I have found it to be easy to use if you use the step-by-step instructions. Ease of filing is great although $25 to file a state return is a bit much.
    Mokeminer
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/5/2025

    2024 Return.

    Easy to prepare as they walk you through each category. Don't like the fact that they charge you to file a State return. All you are doing is hitting a send button. They charge because they can.
    Bruce 24 Return
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/18/2025

    No Errors -- not always true

    Turbo Tax states "that my TT has no errors" -- but that was not true. There were errors in my taxes where I put in my tax filings twice -- yet it did not catch the error.
    danoban
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/2/2025

    Awesome Program

    Great assistance with advice consultants. I will continue to use this software for my taxes. The more you utilize and work with the program, the easier is becomes year after year. Thanks for making tax preparation an easy process.
    Winey7
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/27/2025

    TurboTax not user friendly

    The tax questions are not always clear as to what is being requested. The process tends to produce questions that need researching, which is time-consuming.
    Foster 48
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/22/2025

    TurboTax is a great tool for self-guided returns.

    Its great for leading you through the steps and giving info on each topic as you go. Still need to clarify wording better between Rollovers & Conversions.
    Michael 2025
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/16/2025

    Bad software

    turbo tax software garbage. keep giving error messages fail to validate due to software updates for the state of california. I would give a 1 star but I give 3 just incase if they delete negative comments.
    kgs5n
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/8/2025

    Rosetta, really? Update your code for Macs, please

    For crying out loud, update your codebase so turbotax premiere runs natively on Apple Macs! Rosetta? Really? Also it is impossible to open or import data from last years return if one chooses to not add a password to last years tax return file.
    Apple Silicon
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/30/2025

    Problems

    Why do I have to sign into my Intuit account to process my state tax. Didn't do it last year. Why didn't software ask me for IP PIN. I feel I will be rejected
    agesilas
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/12/2025

    Online STATE e-file is free, but $25 here? :(

    Prior year was easier to use, do not like the dividends/interest back-and-forth screens esp for importing data. Online STATE e-file is free, but $25 here? :(
    MarkTaxes
    Originally posted on
    turbotax.intuit.com