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Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Much  harder to use and understand this year than in the past.

See above

turbotax.intuit.com

convenience . sorry I am not good at writing long letters

its less headache

Not Applicable did not use this service. was able to get through without needing help

Easy to Do Taxes

Very easy to complete for several years. Thank you

Turbo TAx makes it easy!

OK. Thanks for all your help. I will do it again next year.

A lot of personal information required and additional costs to file electronically

A lot of personal information and additional costs

We had a few issues, but all in all it was good!!!!

Turbo Tax is good

Great experience! I use it every year and will continue to use it.

Love Turbotax!

Works great and use it every year   This has to be 15 by now.

Turbo Tax

No option on Mac desktop version to save. PDF of final return

Needs work!

I have been using Turbo Tax for 15 years and been satisfied with the service.  This year was an entirely frustratingly different experience.  My return was rejected because Turbo Tax said there was local id information needed but there were no local taxes or id.   I was bombarded with solicitations to pay for help throughout the process of entering information.  I had the distinct impression that Turbo Tax was creating hurdles that would require me to pay for help.  Today I received an IRS notice that my Social Security benefits were not taxed correctly.  When researching the problem I noticed that this was a common complaint and was passed off as user error.   I think the users were set up for error.  This had never been a problem in the past.  I'm thinking it's time to find new tax prep software.

Not happy with Turbo Tax this year

I have been using Turbo Tax for many years. I hope to continue using it if the price is not going to hiking up too much. The tax return filling is super time-consuming. This year I'm one month behind my schedule. Perhaps Turbo tax will have AI agents to help speed up the process for the users.

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