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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
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  • 3 out of 5 stars
    3 out of 5 stars review
    4/15/2025

    TurboTax works well mfor the most part

    Works pretty well as always, but I do not like the lack of a CD/DVD for installation. Depending on wireless internet or/or a landline is asking for trouble, despite the fact that all your updates come through that way.
    DED 24
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/15/2025

    Over a decade using TurboTax

    I have used TurboTax for the past decade and would highly recommed the program for those comfortable with doing their taxes and are aware of the need for reliable information from their experts when needed.
    Trobot47
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/6/2025

    very helpful but sometimes cumbersome

    simplifies tax preparation, but I found it cumbersome to move around program when I needed to make a correction. There were a lot of steps that see med to be required
    dcm44
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    4/5/2025

    Why do I need to pay to file my taxes!?!

    Why do I need to pay to file my taxes!?! The government has all of my information, they can tell me immediately if they owe me money or if I owe them. Making citizens pay for this is criminal and Intuit should be ashamed.
    No more fees
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/9/2025

    Not happy

    I can't get one of my tax returns to transmit. When I go to print to mail in it is all jumbled up. I have to download adobe and that is another set of issues. I have used turbo tax for years. I am moving over to another platform. So frustrated.
    Amy Sch
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    2/10/2025

    2024 Not good worst I've had since the 1990s

    2024 not good - it did not and would not import the previous year tax file. - it dropped my PIN at some point and had to figure out how to re-enter - huge loss of year to year comparison
    big dreams
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/12/2025

    Turbo Tax Wow's Senior

    This is my first time using Turbo Tax. I'm 80 years old and have used a CPA all my life. I'm not the greatest on the computer but this was so explicit on directions, I had no trouble.
    Dixie Lee
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/14/2025

    2024 TAX RETURN

    I used TURBO TAX filed my tax return every year, it guides me how to be filing in every step, nice and easy to understand and accurate, it makes no mistake and success every year. I highly recommended this tax return product, five stars !
    hkpc5745
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/27/2025

    Needs Improvement in 1099 section

    Each year, it seems it gets harder. This year, a change was made to combine the 1099INT and 1099 DIV steps. This made it very confusing and difficult to enter and review, instead of the old way where I can just do 1099INT then 1099 DIV separately
    jinpark
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/4/2025

    Still getting it right.

    I've used Turbo Tax for many years, and it still amazes me how it works so efficiently. It's like having a tax consultant sitting right next to you. It even predicts and answers your questions before you ask. Keep up the good work!
    Big Greg2
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/26/2025

    TurboTax works, but had to create 8283 manually

    Overall TT was able to produce my taxes. However, the software has bugs when it came to charitable contributions and generating form 8283. In the end I had to manually create the 8283 and file a printed return.
    Bill_00
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/5/2025

    Could be much better.

    Does not bring previous years data forward completely. This leaves non-experts uncertain about where to get the information. Also, very confusing entries on health care that could have been better explained.
    Tenacity2
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/14/2025

    Still great! with some layout changes.

    I was hesitated about the changes to the Review of the Income section, and the Investment section. I figured it out, bc it's very much same except for the layout.
    DRitz2025
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/4/2025

    TurboTax is great for personal & rental home incom

    I have used TurboTax for close to three decades now. I have always been able to do my personal taxes along with the taxes related to a rental home that I own. I have always felt confident about the accuracy of my taxes.
    GBro2
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/9/2025

    FORMER TurboTax User

    TurboTax not longer cares if their software has glitches or problems. They just want you to use their Live Tax Advice which you have to pay for. I have never been so annoyed with a software.
    TurboTax sucks 1
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/15/2025

    Turbo Tax is truly awesome!

    I've been with Turbo Tax since it's very beginning. In all these years I have enjoyed using Turbo Tax. TT has never let me down. Keep up the good work!
    DugBoat1948
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/13/2025

    TurboTax is great , but could be even better.

    I was disappointed that I could not file electronically because of my deceased dad's SS showing up on SS database as one for a deceased id. I do love the ability to download data directly from brokers.
    BritoBeto
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/29/2025

    Hope to have better Roth IRA support

    Good overall but would like to have instruction for Roth IRA mega backdoor contributions. I.e. the instruction about how to report the rollover from after-tax 401k to roth 401k.
    Ross22312
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/28/2025

    Don't charge more for online version

    Don't charge more for TurboTax online, so I have to go buy download of TurboTax desktop, the online version should NOT cost more than a software download.
    Dont be Greedy
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/10/2025

    Fair at best

    I have used TurboTax for many years now, but I find the product is becoming less user friendly and won't allow me to cut and paste from outside sources. I'm not sure if I will continue using them.
    Dand76
    Originally posted on
    turbotax.intuit.com